The Spot Automotive located in Brownsville, TX is just the best. We are a certified dealer of Goodyear, Dunlop, and Kelly Tires, and we stock tires for cars, trucks, SUVs, vans, and more. Also, take a moment to check out all the auto repair services we can assist you with. If by now you aren't convinced that we are the best tire and auto The Spot Automotive located in Brownsville, TX is just the best. We are a certified dealer of Goodyear, Dunlop, and Kelly Tires, and we stock tires for cars, trucks, SUVs, vans, and more. Also, take a moment to check out all the auto repair services we can assist you with. If by now you aren't convinced that we are the best tire and auto repair company, then call, click, or stop by, and see how our friendly staff will go above and beyond to help you with your auto repair needs. We look forward to building a long term relationship with you. If there is anything we can do for you, don't hesitate to contact us. ...more
The customer was contacted and asked to bring her vehicle back so it can be rechecked. The customer initially came in and explained that there was an issue with her brake light. The service technician inspected the brake lights and noticed that the brake lights were not working due to an electrical issue. The issue was fixed and the vehicle was returned to the customer. The service technician believed that the issue that the customer brought the vehicle for had been addressed. However, the customers concern was with the brake light appearing on the dashboard. Essentially, there was a miscommunication as to the issue that the customer needed fixed. The miscommunication was explained to the customer by the manager. In addition, the matter was discussed with the staff to prevent future miscommunication.