Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

752 Reviews

99% Would Recommend
Latest Review about 9 hours ago

Reviews


PA
Phil A.
Longview, TX
Chevrolet Tahoe
Verified Customer
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02/10/2018
Top of the line service in all aspects.
Very professional. Constant communication about cost and status of repair. Took the time to show me the worm parts that were causing my problem. We’re very concerned that I was satisfied and the work was completed timely. I will definitely use them for future service.

RD
Ray D.
Longview, TX
Honda Pilot
Verified Customer
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02/07/2018 Category: Service
Ray said they were fantastic and did a good job.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Longview, TX
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
John said he was very pleased with the service. The staff determined the vehicle had a defective part. They ordered and replaced the part at no charge to him.
This review was collected via phone interview by Customer Research Inc.

JH
Jim H.
Longview, TX
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Jim said everything went just like clockwork and the price was fantastic.
This review was collected via phone interview by Customer Research Inc.

JM
James M.
Longview, TX
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
James said the staff followed through with everything and the service was quick.
This review was collected via phone interview by Customer Research Inc.

TR
Terry R.
Longview, TX
Acura 3.0CL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Terry said this business knew she needed her vehicle right away so they started working on it as soon as they could. The staff were courteous and took her home so she didn't have to walk. They did what they said they would do.
This review was collected via phone interview by Customer Research Inc.

LJ
Laura J.
Texas
Hyundai Elantra Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Laura said the staff is helpful and she has no complaints.
This review was collected via phone interview by Customer Research Inc.

WM
Wayne M.
Longview, TX
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Wayne said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

WM
Wayne M.
Longview, TX
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Wayne said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CH
Carol H.
Longview, TX
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Carol said it was the best experience she has ever had. She was referred to the business to have her check engine light serviced. They checked everything and verified the vehicle needed to be repaired. She plans on taking it back again, next week, to have her valve cover gaskets replaced. What they have fixed, they did a fantastic job on. They also gave her a discount, which she really appreciated. The staff were all the friendliest, nicest, most outgoing people she has met. She would recommend anyone to them, in other words, she had a great experience. They explained everything they were going to do. They were very timely in getting it done.
This review was collected via phone interview by Customer Research Inc.

JP
Jimmy P.
Kilgore, TX
Lexus LX 450
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Jimmy said the staff provided a great oil change.
This review was collected via phone interview by Customer Research Inc.

LB
Lawrence B.
Longview, TX
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018 Category: Service
Lawrence said everything the staff did and said was right on cue.
This review was collected via phone interview by Customer Research Inc.

DB
Deanna B.
Gladewater, TX
Dodge Pickup
Verified Customer
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01/14/2018
Radiator
Even though my problems were not fixed immediately (radiator problem was inconsistent), I felt like they were trying to be fixed without going to what could be the most expensive cost to me. My second visit repair I wasn't charged (plug). The third visit to replace the radiator; I was called to tell me my hoses looked original and if I wanted to replace them there would not be any additional labor charge. I really appreciated this, both the opportunity to change them and not charging extra (I think other repair shops would have taken advantage of charging extra). And also it was appreciated that after hours were worked to get my truck repaired.
I've already mentioned your store to someone.

JW
Jeff W.
Longview, TX
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2018 Category: Service
Jeff said the business provides great work.
This review was collected via phone interview by Customer Research Inc.

RB
Ralph B.
Longview, TX
GMC Acadia
Verified Customer
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01/06/2018
Kept us informed
Owners are trustworthy and dependable . They stayed in touch daily !

TS
Ted S.
Longview, TX
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2018 Category: Service
Ted said the staff did a great job, and he was happy with the service his vehicle received.
This review was collected via phone interview by Customer Research Inc.

LJ
La J.
Longview, TX
Chevrolet Suburban
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/06/2018 Category: Service
Spoke with Karen. She said the employees were wonderful. They provided honest work. Their service was good.
This review was collected via phone interview by Customer Research Inc.

BH
Betty H.
Longview, TX
Mitsubishi Galant
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2018 Category: Service
Betty said she likes this business and has been a customer for years.
This review was collected via phone interview by Customer Research Inc.

WH
Willie H.
Longview, TX
Ford Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2018 Category: Service
Willie said the employees do good work.
This review was collected via phone interview by Customer Research Inc.

AT
Annette T.
Longview, TX
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017 Category: Service
Annette said this business was great.
This review was collected via phone interview by Customer Research Inc.