Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

706 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


DW
D.J. W.
Longview, TX
GMC Sierra 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2017 Category: Service
D.J. said this business was pretty good and he would recommend them.
This review was collected via phone interview by Customer Research Inc.

DG
DANNY G.
Longview, TX
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2017
Great customer service!
Very polite service writer. Fix right first time. We've used Spraggins several times before, and will continue to.

GT
Gale T.
Longview, TX
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2017 Category: Service
Gale said they did a good job, they charged an honest price and so far, they have been honest.
This review was collected via phone interview by Customer Research Inc.

ET
Embry T.
Longview, TX
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2017 Category: Service
Embry said the business repaired his vehicle in a timely manner and at a fair price. The employees are professional and they gave him the opportunity to approve of the work before they started. He has been looking for a new facility to take his vehicle to and he said he believes he found it.
This review was collected via phone interview by Customer Research Inc.

JR
James R.
Gladewater, TX
Ford Club Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2017 Category: Service
James said the service was good at the business.
This review was collected via phone interview by Customer Research Inc.

SM
Sidney M.
Texas
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2017 Category: Service
Sidney said she likes going to them.
This review was collected via phone interview by Customer Research Inc.

BM
Bud M.
Longview, TX
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2017
A welcoming attitude.
I felt like they cared and wanted to do a good job.

AB
April B.
Longview, TX
Scion tC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2017 Category: Service
April said she likes this business, the employees are friendly and fast.
This review was collected via phone interview by Customer Research Inc.

TH
Tanya H.
White Oak, TX
Plymouth Grand Voyager
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2017
Great experience
They did exactly what they told me, and very quickly. Very nice people.

PH
Palla H.
Longview, TX
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2017 Category: Service
Palla said the customer service was excellent.
This review was collected via phone interview by Customer Research Inc.

CY
Calvin Y.
Texas
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2017 Category: Service
Calvin said the staff did a fine job and they charged a reasonable price. Instead of finding him a new radiator, they repaired his old radiator.
This review was collected via phone interview by Customer Research Inc.

TR
Tom R.
Kilgore, TX
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2017
Very satisfied!
Did great work on front end of my daughter's car, and honored work that the previous owners had done on the A/C.

BH
Betty H.
Longview, TX
Mitsubishi Galant
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2017 Category: Service
Betty said this business was fantastic. They were honest. She has known them for awhile.
This review was collected via phone interview by Customer Research Inc.

NF
Neal F.
Longview, TX
Ford
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017
Another great customer-friendly experience at Spraggins
Quick, competent service exactly as scheduled; very reasonable cost

MW
Mike W.
Longview, TX
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2017 Category: Service
Mike said the business has always been superior in the customer service department.
This review was collected via phone interview by Customer Research Inc.

BS
Bob S.
Longview, TX
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2017 Category: Service
Bob said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

VB
Vita B.
Deport, TX
Dodge Caliber
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2017 Category: Service
Vita said they were courteous, prompt and nice. They were very efficient.
This review was collected via phone interview by Customer Research Inc.

JC
Josh C.
Gilmer, TX
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2017 Category: Service
Spoke with Patricia. She said this business seems honest and they get things done quickly.
This review was collected via phone interview by Customer Research Inc.

DW
Dale W.
Jefferson, TX
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2017 Category: Service
Spoke with Sandy. She said this business was nice, helpful, and honest. They did a thorough inspection of the vehicle.
This review was collected via phone interview by Customer Research Inc.

TW
Tim W.
Longview, TX
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2017 Category: Service
Tim said he liked the quality and integrity of the service provided by this business.
This review was collected via phone interview by Customer Research Inc.