Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

719 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


JO
Japheth O.
Longview, TX
Ford Escape
Verified
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05/08/2017 Category: Service
Japheth said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

JM
Jodie M.
Gilmer, TX
Chevrolet Monte Carlo
Verified
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05/06/2017 Category: Service
Jodie said Tony was very helpful. She likes going there.
This review was collected via phone interview by Customer Research Inc.

NC
Nate C.
Longview, TX
Land Rover Discovery
Verified
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05/05/2017
Honest and thorough shop
My vehicle provided a unique challenge and ultimately could not be "fixed." Tim took the time to explain what he had done and potential solutions. He gave me the information and allowed me to make the decision. I was impressed with his honesty and his desire to fully solve the problem. Tim made an enormous effort to find the solution. While the difficulty with my vehicle's "fix" had nothing to do with his work, he discounted his labor and charged only his cost for the parts. I have never worked with a mechanic who was as honest and put as much effort into making sure I was happy with the results of his work. I would highly recommend this shop to anyone looking for a trustworthy team who is willing to go above and beyond to guarantee their work.

RH
Ron H.
Longview, TX
Chevrolet Silverado
Verified
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05/05/2017 Category: Service
Ron said everything was great.
This review was collected via phone interview by Customer Research Inc.

JZ
JACOB Z.
Kilgore, TX
RAM Pickup
Verified
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05/04/2017
Friendly service
We have used Spraggins for all our auto repair needs the last 7 years. They always provide excellent quality work and friendly service.

JB
Justin B.
Longview, TX
Hyundai Elantra
Verified
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04/26/2017 Category: Service
Justin said the business was quick, efficient, and friendly.
This review was collected via phone interview by Customer Research Inc.

WB
Wayne B.
Kilgore, TX
Ford Taurus
Verified
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04/25/2017 Category: Service
Spoke with Sonja. She said the business was able to find the problem, and they took care of it quickly.
This review was collected via phone interview by Customer Research Inc.

CN
Charles N.
Temple, TX
Toyota Camry
Verified
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04/19/2017 Category: Service
Charles said they did a good job, they were quick, and very reliable. He also said they have great customer service.
This review was collected via phone interview by Customer Research Inc.

CB
Curt B.
Longview, TX
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2017 Category: Service
Curt said the work was good at the business, and they were honest.
This review was collected via phone interview by Customer Research Inc.

JC
Justus C.
Texas
Cadillac DTS
Verified
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04/14/2017 Category: Service
Justus said they had great customer service and they were customer oriented.
This review was collected via phone interview by Customer Research Inc.

LS
Larry S.
Tatum, TX
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2017 Category: Service
Spoke with Vera. She said it was a good repair.
This review was collected via phone interview by Customer Research Inc.

JH
Justin H.
Longview, TX
Dodge Durango
Verified
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04/08/2017 Category: Service
Justin said they did what he expected. They were honest with their diagnosis.
This review was collected via phone interview by Customer Research Inc.

AP
Ada P.
Henderson, TX
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2017 Category: Service
Ada said the business was very open and honest about what her vehicle needed.
This review was collected via phone interview by Customer Research Inc.

DN
Dan N.
White Oak, TX
Ford Pickup
Verified
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03/29/2017 Category: Service
Dan said they're an honest staff, and he hasn't had any problems since he's left. He said he thinks they did not overcharge him. He gets very good service and he does recommend this business.
This review was collected via phone interview by Customer Research Inc.

DM
Diane M.
Gladewater, TX
Plymouth Voyager
Verified
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03/28/2017 Category: Service
Spoke with Amy. She said everyone at this business was very nice. They explained everything to her, which she liked. They were very honest and dependable.
This review was collected via phone interview by Customer Research Inc.

LL
L.C. L.
Longview, TX
Ford Pickup
Verified
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03/28/2017 Category: Service
L.C. said they did a good job.
This review was collected via phone interview by Customer Research Inc.

BB
BILL B.
Longview, TX
Cadillac STS
Verified
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03/25/2017
Service
Always good service. Confident in work preformed.

DH
Danny H.
Longview, TX
Ford Fiesta
Verified
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03/25/2017 Category: Service
Danny said he went to this business, they figured out the problem with his vehicle and they fixed it properly.
This review was collected via phone interview by Customer Research Inc.

AF
Alex F.
Longview, TX
Suzuki Grand Vitara
Verified
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03/24/2017 Category: Service
Alex said this business helped him out. It was a pleasure working with them.
This review was collected via phone interview by Customer Research Inc.

ER
Eduardo R.
Longview, TX
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2017 Category: Service
Eduardo said he has always received good customer service and they do great work.
This review was collected via phone interview by Customer Research Inc.