Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

773 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


ST
SANTOS T.
Gilmer, TX
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2017
Good, efficient and friendly service
I am definitely satisfied and grateful for your service I even noticed that you went out of your way to do some little things for my Sienna

BT
Bobby T.
Longview, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2017 Category: Service
Bobby said the staff kept him informed and they did as promised.
This review was collected via phone interview by Customer Research Inc.

JF
Joan F.
Texas
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2017 Category: Service
Joan said this business did a great job. They called her and gave her a quote before they worked on her vehicle.
This review was collected via phone interview by Customer Research Inc.

FL
Fernando L.
Longview, TX
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2017 Category: Service
Fernando said the customer service was good and they kept following up.
This review was collected via phone interview by Customer Research Inc.

CG
Courtney G.
White Oak, TX
Acura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2017
Customer Service
Great experience.

JK
Johnathan K.
Texas
Cadillac Escalade ESV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2017 Category: Service
Johnathan said they were attentive and got the job done quickly for a good price.
This review was collected via phone interview by Customer Research Inc.

PW
Phil W.
Flower Mound, TX
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2017 Category: Service
Spoke with John. He said he has used the business for many years. He said the business was one of the best places to do business.
This review was collected via phone interview by Customer Research Inc.

JM
Joe M.
Texas
Chevrolet Luv
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2017 Category: Service
Joe said the business was courteous and they had his vehicle ready when they said they would.
This review was collected via phone interview by Customer Research Inc.

TM
Tommy M.
Longview, TX
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2017 Category: Service
Tommy said this business was very trustworthy.
This review was collected via phone interview by Customer Research Inc.

BS
Bill S.
White Oak, TX
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2017 Category: Service
Bill said they did a good job.
This review was collected via phone interview by Customer Research Inc.

TP
Travis P.
Longview, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2017
good honest service
good visit,fair work

MC
Michael C.
Longview, TX
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2017 Category: Service
Michael said the staff did a really good job.
This review was collected via phone interview by Customer Research Inc.

BM
Bill M.
Longview, TX
Nissan Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/11/2017 Category: Service
Bill said the problem got resolved and it's over with. It was sort of an average experience.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Longview, TX
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2017 Category: Service
David said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

MK
Michael K.
Longview, TX
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2017
Excellent Communication and Desire to Serve Customers Well.
I needed to have my car towed to Spraggins because the alternator was bad, and complications of the alternator problem made the car unsafe to drive. I was provided all the needed information up front on the phone, so I knew what to expect when I got there. They got my car in for the repair before their quoted time, and the stayed within their quoted budget. They were helpful with answering my questions, and they provided rides between Spraggins and my area of residence in downtown Longview as needed. The Spraggins Auto Repair staff are friendly and helpful.

JW
Jeff W.
Longview, TX
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017 Category: Service
Jeff said this business got his vehicle in and out very quickly.
This review was collected via phone interview by Customer Research Inc.

RM
Robin M.
Longview, TX
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2017
Every effort is made to take care of the problem.
I appreciate the excellent customer service I always receive.

MJ
Millie J.
Longview, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2017 Category: Service
Millie said she had a good experience and she was really pleased. She respects them and she is confident in a job well done. She will go back.
This review was collected via phone interview by Customer Research Inc.

SG
Samantha G.
Longview, TX
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2017 Category: Service
Samantha said this business was very accommodating and fast.
This review was collected via phone interview by Customer Research Inc.

MH
Margie H.
Longview, TX
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2017 Category: Service
Margie said she appreciates this facility and they did a good job.
This review was collected via phone interview by Customer Research Inc.