Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

752 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


TG
Tommy G.
Gilmer, TX
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2017 Category: Service
Tommy said the staff was nice and they did what he asked them to do.
This review was collected via phone interview by Customer Research Inc.

JO
John O.
Longview, TX
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2017 Category: Service
John said the employees were friendly, great and up-front.
This review was collected via phone interview by Customer Research Inc.

TF
Tina F.
Ore City, TX
Mitsubishi Outlander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2017 Category: Service
Tina said she was unable to use this business because of the cost. She found another unspecified facility that did the work for half the price.
This review was collected via phone interview by Customer Research Inc.

BC
Brittany C.
Longview, TX
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2017
Wonderful Service!
Thanks Tony & team for taking care of my oil change. While I waited, I got to chat with Tony, Zack, and Tony... they made me feel like I was an old friend they had known for years! As someone who knows nothing about vehicles, I'm always worried that a place might take advantage of that. But Spraggins Auto Repair came highly suggested to me and I am so glad I can now attest to their great service! Thank you!!

WR
William R.
Longview, TX
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2017 Category: Service
William said the business did a good job, and he is planning to go back again.
This review was collected via phone interview by Customer Research Inc.

KB
Kimberly B.
Arp, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2017 Category: Service
Kimberly said she knows the owner of this business. They did a good job. The service is fantastic.
This review was collected via phone interview by Customer Research Inc.

DW
D.J. W.
Longview, TX
GMC Sierra 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2017 Category: Service
D.J. said this business was pretty good and he would recommend them.
This review was collected via phone interview by Customer Research Inc.

DG
DANNY G.
Longview, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2017
Great customer service!
Very polite service writer. Fix right first time. We've used Spraggins several times before, and will continue to.

GT
Gale T.
Longview, TX
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2017 Category: Service
Gale said they did a good job, they charged an honest price and so far, they have been honest.
This review was collected via phone interview by Customer Research Inc.

ET
Embry T.
Longview, TX
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2017 Category: Service
Embry said the business repaired his vehicle in a timely manner and at a fair price. The employees are professional and they gave him the opportunity to approve of the work before they started. He has been looking for a new facility to take his vehicle to and he said he believes he found it.
This review was collected via phone interview by Customer Research Inc.

JR
James R.
Gladewater, TX
Ford Club Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2017 Category: Service
James said the service was good at the business.
This review was collected via phone interview by Customer Research Inc.

SM
Sidney M.
Texas
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2017 Category: Service
Sidney said she likes going to them.
This review was collected via phone interview by Customer Research Inc.

BM
Bud M.
Longview, TX
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2017
A welcoming attitude.
I felt like they cared and wanted to do a good job.

AB
April B.
Longview, TX
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2017 Category: Service
April said she likes this business, the employees are friendly and fast.
This review was collected via phone interview by Customer Research Inc.

TH
Tanya H.
White Oak, TX
Plymouth Grand Voyager
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2017
Great experience
They did exactly what they told me, and very quickly. Very nice people.

PH
Palla H.
Longview, TX
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2017 Category: Service
Palla said the customer service was excellent.
This review was collected via phone interview by Customer Research Inc.

CY
Calvin Y.
Texas
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2017 Category: Service
Calvin said the staff did a fine job and they charged a reasonable price. Instead of finding him a new radiator, they repaired his old radiator.
This review was collected via phone interview by Customer Research Inc.

TR
Tom R.
Kilgore, TX
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2017
Very satisfied!
Did great work on front end of my daughter's car, and honored work that the previous owners had done on the A/C.

BH
Betty H.
Longview, TX
Mitsubishi Galant
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2017 Category: Service
Betty said this business was fantastic. They were honest. She has known them for awhile.
This review was collected via phone interview by Customer Research Inc.

NF
Neal F.
Longview, TX
Ford
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017
Another great customer-friendly experience at Spraggins
Quick, competent service exactly as scheduled; very reasonable cost