Joey said there were scratches and air bubbles in the paint and it was uneven. He stated that he wasn't informed at all, which also affected the communication. He added that he would not recommend this business for these reasons.
Not Recommended
This review was collected via phone interview by Customer Research Inc.
Jason D. from Sprayglo Conyers responded on 08/09/2011 06:42 AM
Given the rough condition of the vehicle the outcome was overall, very good. When Joey picked up the vehicle he expressed his satisfaction as well. As soon as I learned that there were concerns, we called and asked him to please bring the vehicle in so we could address it. He stated that it really wasn't a big deal and was not necessary for him to return.
The offer still stands as we stand behind ALL of our work. If there is ever an issue, we work diligently to resolve it with the least possible inconvenience to the customer.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Verified Customer
