Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

244 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


JM
Jean M.
Quincy, IL
Chevrolet Caprice
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Jean said that she's really glad she has the place for her vehicles, they are old and the place keeps them on the road.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Quincy, IL
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Mike said overall he got good service.
This review was collected via phone interview by Customer Research Inc.

BP
BRUCE P.
Hannibal, MO
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Good people good work
Many thanks to the Spring Street Automotive guys. They fixed my vehicle and took the time to make sure that I understood what / why the problem occurred.

RL
Rich L.
Camp Point, IL
Jeep Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018 Category: Service
Rich said Mark did a real good job.
This review was collected via phone interview by Customer Research Inc.

JL
James L.
Fowler, IL
Chevrolet S10 Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
James said the staff at this business are always good to him and he works with him when he has to bring his vehicle in. He is good.
This review was collected via phone interview by Customer Research Inc.

PT
Phillis T.
Maywood, MO
Dodge Spirit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Phillis said they did a good job and she never has to wait on the repair work, She said the business always tells her how much the repair work is before they work on her vehicle.
This review was collected via phone interview by Customer Research Inc.

HS
Herb S.
Quincy, IL
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Herb said the staff fixed his vehicle and it 's doing great.
This review was collected via phone interview by Customer Research Inc.

RH
Randy H.
Quincy, IL
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Randy said he is happy with everything they do.
This review was collected via phone interview by Customer Research Inc.

DD
DAVE D.
Quincy, IL
Nissan Maxima
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/16/2018
Disappointed
I have never used SSA before and took my 2009 Nissan in for noise and rattling coming from the front end. Theu got it in same day. Great. Was told stabalizer sway bars need to be replaced and gave the go ahead to do repairs. The car repairs were completed and I asked if noise was gone and Mark said yes. Picked up the car and although the ride seemed tighter there is still quite a bit of noise and rattling coming from the right front. Now, I don't expect a car with 160k miles to ride perfect, but when I am told the noise is gone, I expect it to he gone. I was told over the phone that there were a few other issues that should be addressed but was not urgent. When I picked up the car, I didn't even get a "thanks for your business". I expected the owner to be a bit more personable. Maybe a $300 repair bill isn't enough to muster any appreciation.

EH
Evertte H.
Quincy, IL
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Evertte said the business did good work.
This review was collected via phone interview by Customer Research Inc.

MH
Mark H.
Hannibal, MO
Nissan 200SX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Mark said the business is good at getting him in and out quickly. They are always friendly and he has no complaints.
This review was collected via phone interview by Customer Research Inc.

JW
Judy W.
Paloma, IL
Pontiac Grand Am
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Spoke with Lance. He said the service is good.
This review was collected via phone interview by Customer Research Inc.

WS
William S.
Quincy, IL
Chevrolet Astro Cargo Van
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
William said the business got him in and out.
This review was collected via phone interview by Customer Research Inc.

SG
Scott G.
Jacksonville, IL
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Scott said the business was great at explaining everything and provided greet service.
This review was collected via phone interview by Customer Research Inc.

JS
Jacqueline S.
Quincy, IL
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Jacqueline said she was very pleased with the service. The gentleman had her vehicle ready when she returned and he did a very good job.
This review was collected via phone interview by Customer Research Inc.

TD
Tim D.
Quincy, IL
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Tim said the staff did an excellent job with the service.
This review was collected via phone interview by Customer Research Inc.

SL
Sonny L.
Quincy, IL
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Sonny said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

CL
Charles L.
Canton, MO
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Charles said he was very happy with the service and he was amazed at how clean the facility and the employees were.
This review was collected via phone interview by Customer Research Inc.

BL
Betty L.
Quincy, IL
Mazda Mazda6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Betty said the service was good.
This review was collected via phone interview by Customer Research Inc.

JC
Jesse C.
Plainville, IL
Chevrolet Silverado SS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Service
Jesse said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 244 in total