Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71
4.7

( 3539 Reviews )

ReScore Reviews™ (59)

ReScore
Overall Rating 3.9152549/5Overall Rating 3.9152549/5Overall Rating 3.9152549/5rating 3.9152549rating 3.9152549
Original
Overall Rating 2.34483/5Overall Rating 2.34483/5rating 2.34483rating 2.34483rating 2.34483
95% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


JH
Joseph H.
Folsom, PA
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/07/2019 Category: Service
Quick service
My only problem was I thought we were told free Inspections for life since we purchased the vehicle there.
STACEY F. from Springfield Hyundai responded on 02/11/2019

Hi Joseph,
Thanks for taking the time to post your review. We appreciate the great review and kind words. We are happy that you had a great experience. I hope to see you at your next visit.
Springfield Hyundai 
Management Team


Verified Customer
Havertown, PA
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/07/2019 Category: Service
Customer service
Good customer service, quality work, waiting lounge could be improved.
STACEY F. from Springfield Hyundai responded on 02/11/2019

Thanks for taking the time to post your review. We appreciate the great review and kind words. We are happy that you had a great experience. I hope to see you at your next visit.
Springfield Hyundai 
Management Team

SJ
Sondara J.
Philadelphia, PA
2016 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/01/2019 Category: Service
Aj was ex
Aj was was great help
STACEY F. from Springfield Hyundai responded on 02/04/2019

Hi Sondara
Thanks for taking the time to post your review. We appreciate the great review and kind words. We are happy that you had a great experience. I hope to see you at your next visit.
Springfield Hyundai 
Management Team


GT
Gloria T.
Lansdowne, PA
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/30/2019 Category: Service
Service was quick and easy
Repairs were as promised
STACEY F. from Springfield Hyundai responded on 02/04/2019

Hi Gloria
Thanks for taking the time to post your review. We appreciate the great review and kind words. We are happy that you had a great experience. I hope to see you at your next visit.
Springfield Hyundai 
Management Team


PP
Parviz P.
Springfield, PA
2009 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2019 Category: Service
Close to home
Satisfied
STACEY F. from Springfield Hyundai responded on 01/28/2019

Hi Parviz,
Thanks for taking the time to post your review. We appreciate the great review and kind words. We are happy that you had a great experience. I hope to see you at your next visit.
Springfield Hyundai 
Management Team


TG
Tammy G.
Philadelphia, PA
2014 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/22/2019 Category: Service
Customer service is great
I had quite a bit of trouble with my vehicle but AJ made sure the transition to a rental was pretty easy and everything was taken care of promptly.
STACEY F. from Springfield Hyundai responded on 01/23/2019

Hi Tammy,
Thanks for taking the time to post your review. We appreciate the great review and kind words. We are happy that you had a great experience. I hope to see you at your next visit.
Springfield Hyundai 
Management Team


JL
James L.
Springfield, PA
2012 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/19/2019 Category: Service
Fix it right
I like taking my car here because I believe the specialized training and factory parts do make a difference...I've never had to bring my car back because something that was fixed broke down a few weeks or even months later.
STACEY F. from Springfield Hyundai responded on 01/21/2019

Hi James,
Thanks for taking the time to post your review. We appreciate the great review and kind words. We are happy that you had a great experience. I hope to see you at your next visit.
Springfield Hyundai 
Management Team


MR
Mark R.
Havertown, PA
2014 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/19/2019 Category: Service
My Recent Service
Overall good service except for the issue I mentioned earlier about the bogus windshield solvent fee.
STACEY F. from Springfield Hyundai responded on 01/21/2019

Hi Mark,
Thanks for taking the time to post your review. We appreciate the great review and kind words. We are happy that you had a great experience. I hope to see you at your next visit.
Springfield Hyundai 
Management Team


Verified Customer
Havertown, PA
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2019 Category: Service
Very good
Enough of the survey
STACEY F. from Springfield Hyundai responded on 01/21/2019

Thanks for taking the time to post your review. We appreciate the great review and kind words. We are happy that you had a great experience. I hope to see you at your next visit.
Springfield Hyundai 
Management Team


PS
Porsha S.
Ridley Park, PA
2013 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2019 Category: Service
Good customer service
Very happy with the service I received
STACEY F. from Springfield Hyundai responded on 01/16/2019

Thanks for the good review.


AG
Amos G.
Upper Darby, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/14/2019 Category: Service
Overall assessment
Representative was helpful in suggesting my options to do tuneup.
STACEY F. from Springfield Hyundai responded on 01/15/2019

Hi Amos,
Thanks for taking the time to post your review. We appreciate the great review and kind words. We are happy that you had a great experience.Hope you have a good 2019 year. I hope to see you at your next visit.
Springfield Hyundai 
Management Team


RB
Roberto B.
Philadelphia, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2019 Category: Service
Customer service is excellent
I went there just for oil change but I was really impressed by the quality of customer service. Krista is very courteous and knowledgeable. She told me that I had a recall and they performed the ECU & cluster update. This is not the first time I received such a good experience.
STACEY F. from Springfield Hyundai responded on 01/11/2019

Hi Roberto,
Thanks for taking the time to post your review. We appreciate the great review and kind words. We are happy that you had a great experience.Krista is an asset to our company. Hope you have a good 2019 year. I hope to see you at your next visit.
Springfield Hyundai 
Management Team


Verified Customer
East Lansdowne, PA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/31/2018 Category: Service
Courtesy
The staff was pleasant. When I call I'm taken care of.
STACEY F. from Springfield Hyundai responded on 12/31/2018

Thanks for taking the time to post your review. We appreciate the great review and kind words. We are happy that you had a great experience. Hope you have a good new year. I hope to see you at your next visit.
Springfield Hyundai 
Management Team


Verified Customer
Havertown, PA
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/23/2018 Category: Service
Communication
All people were very plesant
STACEY F. from Springfield Hyundai responded on 12/26/2018

Thanks for taking the time to post your review. We appreciate the great review and kind words. We are happy that you had a great experience. Hope you have a good new year.
Springfield Hyundai 
Management Team


RB
Rafael B.
Glenolden, PA
2016 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/12/2018 Category: Service
Service
Service was fast and staff was nice. Pacific Hyundai gives free car wash with service, Herrick Hyundai vacuums interior with service. Springfield did neither.
STACEY F. from Springfield Hyundai responded on 12/12/2018

Hi Rafael
Thanks for taking the time to post your review. We appreciate the great review and kind word. Hope you have a great holiday.
Springfield Hyundai Management Team


NT
Najaah T.
Chester, PA
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/01/2018 Category: Service
Knowledgeable staff..
Great service over all, just need my airbag sensor fixed.
STACEY F. from Springfield Hyundai responded on 12/03/2018

Hi Najaah,
Thanks for taking the time to post your review. We appreciate the kind words and value your loyalty to us. We are very sorry about the power outage. Hope you have a great holiday and we will see you on your next visit.
Springfield Hyundai
Management Team


MV
Mary V.
Nether Providence Township, PA
2018 Hyundai Kona
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/30/2018 Category: Service
Oil Change took an hour
Had issue with feature and I had to be insistent that it was an issue.
STACEY F. from Springfield Hyundai responded on 12/01/2018

Hi Mary
Thanks for taking the time to post your review. We appreciate the kind words and value your loyalty to us. Hope you have a great holiday and we will see you on your next visit.
Springfield Hyundai
Management Team


FT
Faith T.
Media, PA
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/28/2018 Category: Service
great service
Too expensive
STACEY F. from Springfield Hyundai responded on 11/29/2018

Thanks for taking the time to post your review. We appreciate the good review and value your business. Hope you have a great holiday.
Springfield Hyundai
Management Team


Verified Customer
Wallingford, PA
2016 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/28/2018 Category: Service
Please change brochure maintenance service guide
Prompt service
STACEY F. from Springfield Hyundai responded on 11/29/2018

Thanks for taking the time to post your review. We appreciate the good review and value your business. Hope you have a great holiday.
Springfield Hyundai
Management Team


Verified Customer
Drexel Hill, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/27/2018 Category: Service
Ron C
As I said before--I was glad it took the time that they told me
STACEY F. from Springfield Hyundai responded on 11/28/2018

Thanks for taking the time to post your review. We appreciate the good review and value your business. Hope you have a great holiday.
Springfield Hyundai
Management Team