Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71
4.7

( 3540 Reviews )

ReScore Reviews™ (59)

ReScore
Overall Rating 3.9152549/5Overall Rating 3.9152549/5Overall Rating 3.9152549/5rating 3.9152549rating 3.9152549
Original
Overall Rating 2.34483/5Overall Rating 2.34483/5rating 2.34483rating 2.34483rating 2.34483
95% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


RE
Richard E.
Media, PA
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/02/2018 Category: Service
Honest Approach
If you are looking for an honest opinion you can get them here.
STACEY F. from Springfield Hyundai responded on 03/05/2018

Hi Richard,
Thanks for taking the time to post your review. We appreciate your time and feedback. We strive to make every customer visit a good one. If you need anything we are always here for you. Have a wonderful day.
Stacey Miller
Service Manager


Verified Customer
Lansdowne, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/02/2018 Category: Service
I bought 2 cars from dealer not bad of a place
Place is OK
STACEY F. from Springfield Hyundai responded on 03/02/2018

Thanks for taking the time to post your review. We appreciate your time and feedback. We strive to make every customer visit a good one. If you need anything we are always here for you. Have a wonderful day.
Stacey Miller
Service Manager

RL
Robert L.
Pedricktown, NJ
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/01/2018 Category: Service
Oil change
Would never buy another car here, just got oil change because it was free. Promises never kept.
STACEY F. from Springfield Hyundai responded on 03/01/2018

Hi Robert
Thanks for taking the time to post your review. We appreciate your time and feedback. We strive to make every customer visit a good one. If you need anything we are always here for you. Have a wonderful day.
Stacey Miller
Service Manager


TG
Terrace G.
Philadelphia, PA
2011 Hyundai Sonata Hyb
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/26/2018 Category: Service
Satisfied Customer
It was a pleasant visit. Although i had to sit a while, I was comfortable and the temperature was comfortable also.
STACEY F. from Springfield Hyundai responded on 02/27/2018

Hi Terrace,
Thanks for taking the time to post your review. We appreciate your time and feedback. We strive to make every customer visit a good one. We are sorry you had to sit awhile. Next visit if you want we do have the shuttle that can take you home or out if you wanted to leave the dealership while your car is being worked on. If you need anything we are always here for you. Have a wonderful day.
Stacey Miller
Service Manager


SC
Suzan C.
Broomall, PA
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/26/2018 Category: Service
service recall
I feel the time management might be an issue.
STACEY F. from Springfield Hyundai responded on 02/27/2018

Hi Suzan,
Thanks for taking the time to post your review. We appreciate your time and feedback. We strive to make every customer visit a good one. I apologize for the wait. We have been very busy and there were some employees on vacation. It is usually smooth flowing. If you need anything we are always here for you. Have a wonderful day.
Stacey Miller
Service Manager


SO
Susan O.
Morton, PA
2014 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/17/2018 Category: Service
Keith Sharon
Very polite and courteous salesman. Genuinely cared about my needs.
STACEY F. from Springfield Hyundai responded on 02/19/2018

Hi Susan,
Thanks for taking the time to post your review. We appreciate your time and feedback. We strive to make every customer visit a good one in all departments. If you need anything we are always here for you. Have a wonderful day.
Stacey Miller
Service Manager


Verified Customer
Philadelphia, PA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/16/2018 Category: Service
Awesome service
Excellent service; personable staff; convenient location.
STACEY F. from Springfield Hyundai responded on 02/16/2018

Thanks for taking the time to post your review. We appreciate your time and feedback. We strive to make every customer visit a good one. If you need anything we are always here for you. Have a wonderful day.
Stacey Miller
Service Manager


Verified Customer
Drexel Hill, PA
2014 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2018 Category: Service
Great
The service was great but the smell of the cigarette dropped the review into one star.
STACEY F. from Springfield Hyundai responded on 02/16/2018

Thanks for taking the time to post your review. We appreciate your time and feedback. We strive to make every customer visit a good one. I apologies for the smell. If you need anything we are always here for you. Have a wonderful day.
Stacey Miller
Service Manager


Verified Customer
Philadelphia, PA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2018 Category: Service
So Far So Good !!
No Comment...
STACEY F. from Springfield Hyundai responded on 02/15/2018

Thanks for taking the time to post your review. We appreciate your time and feedback. If you need anything we are always here for you. Have a wonderful day.
Stacey Miller
Service Manager


DS
David S.
Coolbaugh Township, PA
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2018 Category: Service
Good service, way too pricey.
Good service, way too pricey.
The service counter and the service on the car we’re both timely and excellent work. I just feel that $480 for 2 1/2 to 3 hours labor is a little extreme.
STACEY F. from Springfield Hyundai responded on 02/14/2018

Hi David,
Thanks for taking the time to post your review. We appreciate your time and feedback.  If you need anything we are always here for you. Have a wonderful day.
Stacey Miller
Service Manager


SL
Sharon L.
Philadelphia, PA
2013 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2018 Category: Service
i brought my car from there
Not bad
STACEY F. from Springfield Hyundai responded on 02/08/2018

Hi Sharon, 
Thanks for taking the time to post your review. I apologize about the smell and we are working on updating our waiting room. I will have Krista give you a call and see when we can get you back in to see what is going on with the quiver. Sorry for any inconvenience this may have caused. Hope you have a wonderful day.
Stacey Miller
Service Manager


Verified Customer
Philadelphia, PA
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/31/2018 Category: Service
Friendly staff
no comments
STACEY F. from Springfield Hyundai responded on 01/31/2018

Thanks for taking the time to post your review. We appreciate your time. If you need anything we are always here for you. Have a wonderful day.
Stacey Miller
Service Manager


MH
Manja H.
Prospect Park, PA
2014 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/27/2018 Category: Service
people
My experience is good , everything was easy and fast , only we have misunderstanding about warranty,After i purchased the car I had some questions, they responded immediately. I really appreciate their hard work.
STACEY F. from Springfield Hyundai responded on 01/29/2018

Hi Manja,
thanks for taking the time to post your review. We appreciate the start of a new relationship. If you need anyting else please feel free to contact us.
Stacey Miller
Service Manager


Verified Customer
Drexel Hill, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2018 Category: Service
Elantra
Seemed anxious to help
STACEY F. from Springfield Hyundai responded on 01/16/2018

Thanks for taking the time to post your review. We appreciate your feedback. If you need anything else please feel free to contact us.
Hope you have a wonderful day.
Stacey Miller
Service Manager

VC
Valerie C.
Chadds Ford, PA
2010 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2018 Category: Service
review
i like the 34 point inspection, it helps look out potential issues that i may not realize.
STACEY F. from Springfield Hyundai responded on 01/16/2018

Hi Valerie,
Thanks for taking the time to post your review. We appreciate your feedback. We like the 34 point inspecion for our customers it adds ease to our cusotmers. If you need anything else please feel free to contact us.
Hope you have a wonderful day.
Stacey Miller
Service Manager


JL
James L.
Prospect Park, PA
2013 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2018 Category: Service
Nice dealership to do business
everything was good but I didn't think it would take 3.5 hours. Holidays and snow storm was the probable reason.
STACEY F. from Springfield Hyundai responded on 01/11/2018

Hi James,
Thanks for taking the time to post your review. It means a lot to the dealership to see our good customers keep coming back. If you need anything else please do not hesitate to contact us. Have a wonderful day.
Stacey Miller
Service Manager


DM
Danielle M.
Philadelphia, PA
2012 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/05/2018 Category: Service
Ok
Ok
STACEY F. from Springfield Hyundai responded on 01/08/2018

Hi Danielle,
Thanks for taking the time to post your review. We appreciate your time and these reviews mean so much to us as a business. We always are excited to see that someone had a great visit. It is a great place to do business. Have a wonderful day.
Stacey Miller
Service Manager


MM
Margaret M.
Ridley Park, PA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/29/2017 Category: Service
good service
good service
STACEY F. from Springfield Hyundai responded on 12/30/2017

Hi Margaret
Thanks for taking the time to post your review. We appreciate your time and these reviews mean so much to us as a business. We always are excited to see that someone had a great visit.
Stacey Miller
Service Manager


Verified Customer
Glenolden, PA
2013 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/26/2017 Category: Service
Good
Love my Hyundai
STACEY F. from Springfield Hyundai responded on 12/27/2017

Thanks for taking the time to post your review. We appreciate your time and these reviews mean so much to us as a business. We always are excited to see that someone had a great visit. 
Stacey Miller
Service Manager


Verified Customer
Swarthmore, PA
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2017 Category: Service
Service High, but you'll wait!
Don't expect to go back to work in time if you decide to stay while your car is being repaired.
STACEY F. from Springfield Hyundai responded on 12/22/2017

Thanks for taking the time to post your review. We appreciate your time and these reviews mean so much to us as a business. We always are excited to see that someone had a great visit. Hope you have a great holiday.
Stacey Miller
Service Manager