Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

540 Reviews

99% Would Recommend
Latest Review 12 days ago

Reviews


AB
Avis B.
North Carolina
Mercedes-Benz S600
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Avis said the service was great, and she is really satisfied.
This review was collected via phone interview by Customer Research Inc.

RT
Randy T.
North Carolina
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019 Category: Service
Randy said the staff was very good. They got the vehicle in and out quickly, and even gave him a ride home.
This review was collected via phone interview by Customer Research Inc.

SR
Scott R.
Hickory, NC
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019 Category: Service
Scott said the staff got his vehicle in when they said they would, they completed the service quickly, and the price was right. He added he is always pleased with their service.
This review was collected via phone interview by Customer Research Inc.

HB
Hilda B.
Hickory, NC
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Hilda said the business does good work, however there is still a rattle. She is going to call next week.
This review was collected via phone interview by Customer Research Inc.

RH
RAY H.
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
The employees
David is very knowledgeable, and he makes sure everything is wright before you leave.

JJ
judith j.
Hickory, NC
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019
Consistently great service
David is always knowledgeable and helpful!!!
I DID NOT LIKE HAVING TO PAY CASH!!! Please find a new payment processing service that does not cost customers already paying for car repairs...

AB
Amos B.
North Carolina
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Amos said that the place has been his family's go-to for years.
This review was collected via phone interview by Customer Research Inc.

JF
Jamie F.
North Carolina
Oldsmobile Silhouette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Jamie said the employees were honest. They provided excellent service.
This review was collected via phone interview by Customer Research Inc.

ER
Ethan R.
North Carolina
Subaru Legacy Wagon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/02/2019 Category: Service
Ethan said that the place did everything well and quickly.
This review was collected via phone interview by Customer Research Inc.

BS
Brian S.
North Carolina
Nissan Pathfinder
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2019 Category: Service
Brian said they were very good.
This review was collected via phone interview by Customer Research Inc.

MM
Marissa M.
North Carolina
Volkswagen New Beetle
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/09/2019 Category: Service
Marissa said the employees completed the repairs without her consent. The repairs were unneeded.
This review was collected via phone interview by Customer Research Inc.
David T., Manager from Springs Road Car Care responded on 01/11/2019

Marrisa sorry that you feel this way not sure exactly what you mean by yoour responce seeing that you had someone else diag your issues that your clutch in your car was bad and then you brought me the clutch kit to install. Once we got into the clutch area we then found the cause of the issue which was the clutch shift fork that was broke which wasnt included into your parts you brought. I then had to proceed to search for you a clutch shift fork and install that to make it work properley. So with that being said I did what you told me todo and when you prepiaded for the repair up front that gives me all the consent I needed. Hope you have a wonderful day.     Sincerley David


DN
David N.
North Carolina
Lexus IS 250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
David said everything was great. This is the best vehicle repair business he has ever dealt with, they are honest and fair.
This review was collected via phone interview by Customer Research Inc.

SP
Sanders P.
Claremont, NC
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Sanders said the business does a great job.
This review was collected via phone interview by Customer Research Inc.

AA
Ann A.
North Carolina
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Ann said that the business and owner did a good job and were straight up. She said that she was pleased with them.
This review was collected via phone interview by Customer Research Inc.

SH
Sherry H.
North Carolina
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Sherry said she was satisfied with the service the business provided. They did a good job.
This review was collected via phone interview by Customer Research Inc.

GH
Gary H.
Micaville, NC
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Gary said the business did a good job. He stated David and Adam are nice and customer oriented.
This review was collected via phone interview by Customer Research Inc.

MH
Mikeal H.
North Carolina
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Mikeal said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

DA
Dick A.
North Carolina
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2018 Category: Service
Dick said the business is a good place to work with and they have good employees. He will continue with them.
This review was collected via phone interview by Customer Research Inc.

CM
Charles M.
North Carolina
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Charles said they have always given him great service.
This review was collected via phone interview by Customer Research Inc.

RH
Randy H.
North Carolina
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Randy said the business gets everything done the way its supposed to be.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 540 in total