Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86
4.9

( 573 Reviews )

99% Would Recommend
Latest Review 6 days ago

Reviews


JL
Jamie L.
North Carolina
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2019 Category: Service
Jamie said that they went above and beyond fixing his vehicle.
This review was collected via phone interview by Customer Research Inc.

DG
Dan G.
North Carolina
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2019 Category: Service
Dan said this business was awesome.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
North Carolina
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Michael said the staff take care of him and they provide outstanding service.
This review was collected via phone interview by Customer Research Inc.

PJ
Patricia J.
North Carolina
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Patricia said the business was able to fit her in and get what she needed done. She was happy with the service.
This review was collected via phone interview by Customer Research Inc.

TW
Terry W.
North Carolina
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Terry said it was good and he was satisfied with what they did.
This review was collected via phone interview by Customer Research Inc.

RF
Randy F.
North Carolina
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Randy said the business was efficient and provided quick service.
This review was collected via phone interview by Customer Research Inc.

JP
Jennifer P.
Taylorsville, NC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019
quality car care
I trust springs road car care with any of my autos...fast/courteous service. my vehicle is always the same as I left it...there are other places that have left dirty handprints on my visor, or didnt reset my notification sensor...I recommend them to others too...always a happy customer!!

CM
Crafton M.
North Carolina
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Crafton said he is well pleased.
This review was collected via phone interview by Customer Research Inc.

CM
Crafton M.
North Carolina
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Crafton said he is well pleased.
This review was collected via phone interview by Customer Research Inc.

AW
ANGELA W.
Hickory, NC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019
ALWAYS QUICK AND COURTEOUS SERVICE
WHENEVER I NEED A MECHANIC I ALWAYS GO TO SPRINGS ROAD CAR CARE. I HAD TO GET MY DAUGHTER'S JEEP LOOKED AT TO SEE IF THE HEAD WAS CRACKED OR RADIATOR ISSUE. i CALLED THAT MORNING AND I WAS ABLE TO DROP THE JEEP OFF AND THEY LOOKED AT IT SAME DAY AND GAVE A DIAGNOSIS SAME DAY AS WELL. THEY ALWAYS PROVIDE FAST AND COURTEOUS SERVICE. SAME GOES FOR GETTING AN INSPECTION THEY ALWAYS GET ME IN SAME DAY.. THIS PLACE IS AWESOME. VERY HONEST AND DEPENDABLE SERVICE, ESTIMATES ETC

LS
Larry S.
Hickory, NC
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019 Category: Service
Larry said he made an appointment and the oil change was quick and he was back on the road. He does appreciate the work they do for the vehicle.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
North Carolina
Honda Pilot
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/23/2019 Category: Service
Michael said the business put parts on his vehicle with out calling him first.
This review was collected via phone interview by Customer Research Inc.
David T., Manager from Springs Road Car Care responded on 09/25/2019

Good morning micheal I hate that we had a miss understanding with the parts i put on but my understanding from you was to fix it yes the spark plugs were discuss but the air intake boot was broken and causing all the issues. Had too put the intake boot on there because it fell apart taking it off. Sorry for the issue and the miss understanding.

Thank you David


JK
Jerry K.
North Carolina
Dodge Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2019 Category: Service
Jerry said he would recommend.
This review was collected via phone interview by Customer Research Inc.
David T., Manager from Springs Road Car Care responded on 09/25/2019

THnak you Jerry glad we could help.


ES
Erik S.
North Carolina
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019 Category: Service
Erik said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
David T., Manager from Springs Road Car Care responded on 09/25/2019

Thank you Eric glad we could take care of your car issues.


EW
Eric W.
Hickory, NC
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Eric said he has known the owner for quite a while. He is always fair, accurate and economical. He is extremely pleased with everything David has completed.
This review was collected via phone interview by Customer Research Inc.
David T., Manager from Springs Road Car Care responded on 09/25/2019

Eric its always a pleasure working with you and thank for trusting me with your vehicles.


MH
Mikeal H.
North Carolina
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2019 Category: Service
Mikeal said he likes the service.
This review was collected via phone interview by Customer Research Inc.

JD
Jenicq D.
North Carolina
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Jenicq said the business was nice and fixed her vehicle.
This review was collected via phone interview by Customer Research Inc.

NF
nancy f.
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019
Great Service
I completely trust them as to service and price..... They always check out my Tahoe when I bring it in to make sure all is running properly.
I only take my Tahoe to Springs Road Car Care.....

DS
Daniel S.
North Carolina
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Spoke with Madison. She said she had no issues with the service the business provided.
This review was collected via phone interview by Customer Research Inc.

DL
Denis L.
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2019
Always courteous and always complete.
I always call on David when I need help and he is always fast and always very kind. I am blessed to have a company so close that takes my problems and addresses them guickly.

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