Spruce Street Auto & 4x4 Center


Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

307 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
96% Would Recommend
Latest Review 3 days ago
Glenn S. on 01/12/2015
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Glenn said he appreciates their approach where everything is on the table before work starts, unlike big corporate facilities where they are always trying to upsell to their customers.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 12/31/2014
Review Created: 01/12/2015
This review was collected via phone interview by Customer Research Inc.
John B. on 12/28/2014
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"Great service"
Front brakes were replaced in a timely manner. My car was ready in less than 3 hours.
Vehicle: Honda Accord
Service Date: 12/11/2014
Review Created: 12/28/2014 12:53 AM
Dustin D. on 12/20/2014
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Dustin said the repair was installed incorrectly on his vehicle and he has to return to the business to follow up.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 12/16/2014
Review Created: 12/20/2014
This review was collected via phone interview by Customer Research Inc.
Vinco S. on 12/18/2014
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Vinco said he received good customer service.
Vehicle: Kia Sorento
Category: Service
Service Date: 12/16/2014
Review Created: 12/18/2014
This review was collected via phone interview by Customer Research Inc.
Bobby N. on 12/16/2014
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Spoke with Julie. She said this business provides great service.
Vehicle: Dodge Sprinter
Category: Service
Service Date: 12/12/2014
Review Created: 12/16/2014
This review was collected via phone interview by Customer Research Inc.
Jason K. on 12/05/2014
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Jason said they are pretty honest.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 12/01/2014
Review Created: 12/05/2014
This review was collected via phone interview by Customer Research Inc.
John B. on 11/27/2014
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"Quick service"
I brought my car in to have the tires rotated, and it was ready in less than an hour.
Vehicle: Honda Accord
Service Date: 11/26/2014
Review Created: 11/27/2014 07:57 PM
Chuck S. on 11/25/2014
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Chuck said the business did a good job changing his tires.
Vehicle: Subaru Forester
Category: Service
Service Date: 11/21/2014
Review Created: 11/25/2014
This review was collected via phone interview by Customer Research Inc.
Abby F. on 11/22/2014
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Abby said this business was able to get her in on short notice. They did a good job. She has used them before and has always been satisfied.
Vehicle: Jeep Liberty
Category: Service
Service Date: 11/17/2014
Review Created: 11/22/2014
This review was collected via phone interview by Customer Research Inc.
Jackson M. on 11/19/2014
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"overall happy with Spruce, just surprised by high shop supply fees"
First impressions were great - spoke with Jeff via email and phone to discuss what I needed and then when I pulled up to pick up my Jeep Jeff greeted me at the door. Very happy with the service provided. However, when I got home I was surprised by the amount of shop fees. $35 tacked on for an oil change and alignment? That's incredible. You can get a sh*t ton of shop rags and penetrating oil for $35.
Vehicle: Jeep Wrangler
Service Date: 11/17/2014
Review Created: 11/19/2014 10:34 AM
Larry S. on 11/17/2014
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Larry said this business is good, friendly, and they took him in right away. Jeff is an awesome guy.
Vehicle: GMC Pickup
Category: Service
Service Date: 11/13/2014
Review Created: 11/17/2014
This review was collected via phone interview by Customer Research Inc.
Greg S. on 11/07/2014
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"Great Service"
Straight Forward, Honest
Vehicle: Land Rover LR4
Service Date: 11/07/2014
Review Created: 11/07/2014 09:55 PM
Donna D. on 11/07/2014
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Donna said Jeff is really good and does a good job.
Vehicle: Ford Fusion
Category: Service
Service Date: 11/05/2014
Review Created: 11/07/2014
This review was collected via phone interview by Customer Research Inc.
Candance A. on 11/05/2014
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Candance said the service was great.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 10/15/2014
Review Created: 11/05/2014
This review was collected via phone interview by Customer Research Inc.
Dylan M. on 11/04/2014
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Dylan said this business did everything he needed to get done.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 10/30/2014
Review Created: 11/04/2014
This review was collected via phone interview by Customer Research Inc.
Scott C. on 10/28/2014
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"Very personable guys."
I had a great experience at Spruce Street 4x4, I knew the used Jeep I recently purchased needed some work done, but I didn't exactly know what. They explained and showed me every issue that the jeep had and sent me estimates over e-mail so that I could plan for the repairs financially. More importantly, they did all this with no attitude, no judgement and no pressure which is a rarity among other garages.
Vehicle: Jeep Grand Cherokee
Service Date: 10/27/2014
Review Created: 10/28/2014 11:56 AM
Eric F. on 10/28/2014
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Eric said this business is great. The staff was fair and the owner, Jeff, was really fair to him as well. Jeff provided outside service that was of value to him. He let him borrow his battery pack to jump his vehicle multiple times. Jeff treats him like a person and not just a customer.
Vehicle: Chrysler Town
Category: Service
Service Date: 10/22/2014
Review Created: 10/28/2014
This review was collected via phone interview by Customer Research Inc.
Matt B. on 10/28/2014
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Matt said this business is very helpful and really good. They have a well rounded knowledge of different makes of vehicles.
Vehicle: Honda Civic
Category: Service
Service Date: 10/24/2014
Review Created: 10/28/2014
This review was collected via phone interview by Customer Research Inc.
Gene L. on 10/24/2014
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Gene said Jeff is honest and helpful. He said he feels confident that he will not do anything wrong.
Vehicle: Ford Ranger
Category: Service
Service Date: 10/14/2014
Review Created: 10/24/2014
This review was collected via phone interview by Customer Research Inc.
Dennis C. on 10/21/2014
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Dennis said they are the best and the cheapest.
Category: Service
Service Date: 09/30/2014
Review Created: 10/21/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 241 - 260 of 307 in total