Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

582 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 2.8/5Overall Rating 2.8/5rating 2.8rating 2.8rating 2.8
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Abilene, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019 Category: Service
Grate Service
Was friendly, knowledgeable, and fast.
JEFFERY C. from Star Hyundai responded on 03/18/2019

Thanks very much!

The Hyundai Crew


EN
Eduardo N.
Stamford, TX
2015 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Great service
Always helpful
JEFFERY C. from Star Hyundai responded on 03/07/2019

Thank You so much!

The Hyundai Crew


Verified Customer
Abilene, TX
2019 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Great Service Center
Always courteous and aware that my time is important. Get the job done in a timely manner.
JEFFERY C. from Star Hyundai responded on 03/07/2019

Thank You!

The Hyundai Crew


Verified Customer
Eastland, TX
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Well Done
Found a problem with my tires that I was totally unaware of. Could have been very dangerous.
JEFFERY C. from Star Hyundai responded on 03/05/2019

Thanks so much!

The Hyundai Crew


TD
Terry D.
Cisco, TX
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Quick fix
Small plastic part on the hatch door handle needed repair. Eric assessed the problem, ordered the part and called me when part came in. I went by for the replacement. Everyone is always very courteous and helpful.
JEFFERY C. from Star Hyundai responded on 03/05/2019

Thank You!

The Hyundai Crew


JB
James B.
Houston, TX
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Awesome service manager
Eric went above and beyond to make my warranty work happen and kept me up to date on the progress. Very friendly and very professional
JEFFERY C. from Star Hyundai responded on 03/05/2019

Thank You very much!

The Hyundai Crew


Verified Customer
Sweetwater, TX
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Repair
Helpful, prompt and courteous!
JEFFERY C. from Star Hyundai responded on 02/27/2019

Thank You so much!

The Hyundai Crew


Verified Customer
Abilene, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
N/A
N/A
JEFFERY C. from Star Hyundai responded on 02/26/2019

Thanks so much!

The Hyundai Crew


RM
Robbie M.
Abilene, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
5
Staff is very kind and friendly
JEFFERY C. from Star Hyundai responded on 02/26/2019

Thank You!

The Hyundai Crew


RH
Ronald H.
Colorado City, TX
2013 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/20/2019 Category: Service
The check inn and the greetings
In the would I recommend this place to a friend I checked yes do to there great people that work in the service department. As far as the department have what they need to service your car.( Maybe)
JEFFERY C. from Star Hyundai responded on 02/20/2019

I sincerely apologize for this oversight. Yes, this could have been resolved in a more efficient manner. Please let our service advisor know on your repeat visit, that I would like to help with some fuel or lunch for you. Thanks for bringing this to my attention.

Jeff Clement
Parts/Service Director
Star Dealerships


DW
Donald W.
Abilene, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
AWESOME SERVICE TEAM!
The service team at STAR Hyundai are the best! They go out of their way to ensure that your vehicle is in tip-top shape. Thank you for your continued, committed, dedication to the community!
Have a blessed day! :)
JEFFERY C. from Star Hyundai responded on 02/15/2019

Thanks again!

The Hyundai Crew


Verified Customer
Aspermont, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Great service
Great service
Eric always takes care of making sure my vehicle is safe to drive .
Fast very little wait time
JEFFERY C. from Star Hyundai responded on 02/15/2019

Thank You!

The Hyundai Crew


Verified Customer
Stamford, TX
2017 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
excellent service
very good (as usual)
JEFFERY C. from Star Hyundai responded on 02/14/2019

Thank You!

The Hyundai Crew


CG
Carla G.
Lawn, TX
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Friendly and knowledgeable people!
The service was quick and my car just hums along. I had a transmission service and oil change done and my car shifts just like new. The car is as good as new. The people were quick and I was back on the road in no time.
JEFFERY C. from Star Hyundai responded on 02/12/2019

Thanks so much!

The Hyundai Crew


JW
Jeannie W.
Abilene, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Regular service appointment
Appointment was done in a timely manner. All personnel are courteous and knowledgeable.
JEFFERY C. from Star Hyundai responded on 02/12/2019

Thank You!!

The Hyundai Crew


Verified Customer
Abilene, TX
2012 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019 Category: Service
Just a oil change.
Just a oil change and inspection sticker.
Just called Eric and he always checks my schdule and what time is best for me to come in. I appreciate Eric always considering my time and whats convenient to me. Thank you Eric and staff for always doing good work in a timely fashion.
Love my 2012 Veloster and the service that cam with it.
JEFFERY C. from Star Hyundai responded on 02/11/2019

Thank You so much!

The Hyundai Crew


Verified Customer
Brownwood, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
excellent service
excellent service and quick, service advisor is corteous
JEFFERY C. from Star Hyundai responded on 02/07/2019

Thank You!!

The Hyundai Crew


Verified Customer
Abilene, TX
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019 Category: Service
Service
Great service by great people
JEFFERY C. from Star Hyundai responded on 02/05/2019

Thank You!

The Hyundai Crew


Verified Customer
Ranger, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Service
The personal were attentive and informative. The courtesy shuttle service was great.
JEFFERY C. from Star Hyundai responded on 02/04/2019

Thanks so much!

The Hyundai Crew


Verified Customer
Cisco, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Service department
It is the closest dealer to me and the people are always friendly
JEFFERY C. from Star Hyundai responded on 02/01/2019

Thank You!

The Hyundai Crew