Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(735 Reviews)

ReScore Reviews™ (5)

ReScore
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
97% Would Recommend
100% Business Response
Latest Review 7 days ago

Reviews


Verified Customer
Abilene, TX
2012 Hyundai Veloster
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2020 Category: Service
Service ... Great service!
Like usual I called and Eric said bring your car in anytime. Just a safety sticker, head light that went out, cabin filter... oil change. So fast, I didn't have time to finish my nap!
Thanks Service department... you guys Rock. Love my Veloster..
JEFFERY C. from Star Hyundai responded on 02/26/2020

Thank You very much!

The Hyundai Crew


JS
Judy S.
Abilene, TX
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2020 Category: Service
effiecient service dept.
fast service! personable staff!
JEFFERY C. from Star Hyundai responded on 02/21/2020

Thank You again!

The Hyundai Crew


Verified Customer
Avoca, TX
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2020 Category: Service
friendly and helpful
friendly
JEFFERY C. from Star Hyundai responded on 02/12/2020

Thank You!

The Hyundai Crew


HG
Henry G.
Abilene, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2020 Category: Service
Hyundai service department
Good service , professionalism
JEFFERY C. from Star Hyundai responded on 02/07/2020

Thank You!

The Hyundai Crew


Verified Customer
Elgin, TX
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/31/2020 Category: Service
Did't fix the problem
They did not fix the problem. After 3 visits and $2,884.84 spent the problem persisted. Had to take it to a non-Hyundai service center who diagnosed and fixed within a few hours.
JEFFERY C. from Star Hyundai responded on 01/31/2020

I will personally look into the details of this occurance. Thank You for responding to the survey.

Jeff Clement
Parts/Service Director
Star Dealerships


CL
Carl L.
Albany, TX
2020 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2020 Category: Service
Great customer service
.
JEFFERY C. from Star Hyundai responded on 01/31/2020

Thank You!

The Hyundai Crew


Verified Customer
Abilene, TX
2010 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2020 Category: Service
Excellent, as usual
Fine work on a variety of areas needing attention. Thanks.
JEFFERY C. from Star Hyundai responded on 01/29/2020

Thanks so much!

The Hyundai Crew


FW
Frances W.
Rotan, TX
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2020 Category: Service
Star Hundai
Star Hundai always does a good job. They're very prompt and explain everything they've serviced.
JEFFERY C. from Star Hyundai responded on 01/24/2020

Thank You very much!

The Hyundai Crew


JC
James C.
Tuscola, TX
2020 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2020 Category: Service
Great customer service
Eric was really good to work with. Letting us know when service would be completed and making sure it was an easy process leaving the car and getting us to work on time.
JEFFERY C. from Star Hyundai responded on 01/22/2020

Thank You very much!

The Hyundai Crew


CR
Christopher R.
Anson, TX
2007 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2020 Category: Service
Awesome
Guys have been great in service and I look forward to my next purchase being a Hyundai.
JEFFERY C. from Star Hyundai responded on 01/22/2020

Thanks so much!

The Hyundai Crew


CZ
Charles Z.
Abilene, TX
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2020 Category: Service
friedly people
friendly people.
JEFFERY C. from Star Hyundai responded on 01/21/2020

Thank You so much!

The Hyundai Crew


Verified Customer
Abilene, TX
2018 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2020 Category: Service
Great Serive
As always Eric and the Guys took great care of me and had great coffee and a comfortable lounge to hang out in while they serviced my vehicle
JEFFERY C. from Star Hyundai responded on 01/18/2020

Thanks so much!

The Hyundai Crew


PF
Patricia F.
Abilene, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2020 Category: Service
Eric Davis is the best!
I would never go any place to get my car taken care of, Star Hyndai is great.
JEFFERY C. from Star Hyundai responded on 01/14/2020

Thank You so much!

The Hyundai Crew


Verified Customer
San Angelo, TX
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2020 Category: Service
Great service
Speed and quality service is the norm from the knowledgeable service staff
JEFFERY C. from Star Hyundai responded on 01/13/2020

Thanks so much!

The Hyundai Crew


SY
Stephen Y.
Abilene, TX
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2020 Category: Service
Great Service
yes
JEFFERY C. from Star Hyundai responded on 01/13/2020

Thank You!

The Hyundai Crew