Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84
4.8

( 701 Reviews )

ReScore Reviews™ (5)

ReScore
Overall Rating 2.8/5Overall Rating 2.8/5rating 2.8rating 2.8rating 2.8
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
100% Business Response
Latest Review 5 days ago

Reviews


CM
Camilo M.
Abilene, TX
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Great Service
Any time I make an appointment Eric takes care of our needs.
JEFFERY C. from Star Hyundai responded on 11/14/2019

Thank You!

The Hyundai Crew


HG
Henry G.
Abilene, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Professional
Every job is approached with the utmost professionalism .
JEFFERY C. from Star Hyundai responded on 11/11/2019

Thank You!

The Hyundai Crew


ES
Elizabeth S.
Hawley, TX
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
smiles and fast great service and very informative
Eric did a great job and my car had oil change and fluids all topped off on schudule
JEFFERY C. from Star Hyundai responded on 11/06/2019

Thank You!

The Hyundai Crew


GS
Gaile S.
Abilene, TX
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Eric
He went above and beyond for me!
JEFFERY C. from Star Hyundai responded on 11/06/2019

Thanks so much!

The Hyundai Crew


KA
Krystal A.
Abilene, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Yes this is for great job to fix the engine
I like the company to doing the right job
JEFFERY C. from Star Hyundai responded on 11/06/2019

Thank You!

The Hyundai Crew


SD
Sue D.
Abilene, TX
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Service
Good Service
Scheduled my 2016 Hyundai Santa Fe for maintenance with Eric (Maintenance) for oil change, filter & tire rotation. Eric is an excellent manager. Vehicle was serviced in a timely manner & bill was explained in detail by Eric. Very professional manager, courteous & does a good job. Eric is an asset to your business. Will return to get all my work for my Hyundai.
JEFFERY C. from Star Hyundai responded on 11/03/2019

Thank You very much!

The Hyundai Crew


AF
Adedamola F.
Abilene, TX
2014 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Service
Not as expensive as I thought it would be
I was expecting to pay over the top for my service but was surprised that it was comparable to other companies
JEFFERY C. from Star Hyundai responded on 11/03/2019

Thank You!

The Hyundai Crew


TA
Terry A.
Abilene, TX
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
Great Service!
Eric Davis is the service advisor at this dealership and he's as good as they come. Honest and caring, he is an asset to the dealership
JEFFERY C. from Star Hyundai responded on 11/03/2019

Thanks so much!

The Hyundai Crew


RM
Robert M.
Abilene, TX
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
I get good friendly service at Star Hyundai!
Service is timely and friendly!
JEFFERY C. from Star Hyundai responded on 10/25/2019

Thanks very much!

The Hyundai Crew


Verified Customer
Abilene, TX
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019 Category: Service
Great service
Great arrive as always
JEFFERY C. from Star Hyundai responded on 10/23/2019

Thank You!

The Hyundai Crew


TL
Tommy L.
Abilene, TX
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019 Category: Service
Happy
Always good.
JEFFERY C. from Star Hyundai responded on 10/23/2019

Thanks!

The Hyundai Crew


KB
Kimberly B.
Merkel, TX
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Oil changes use cars
The man in the shop who does oil changes for Hyundi used cars. Is very kind and courtesy. He does a awsome job .Thank him again for me.
JEFFERY C. from Star Hyundai responded on 10/22/2019

Thank You!

The Hyundai Crew


EJ
Erma J.
Abilene, TX
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2019 Category: Service
The Vote is In!!
Eric Davis is the best Service Manager in Abilene and surrounding area. Heck! Eric might be the best Service Manager in any car dealership anywhere. He certainly has my vote. I hope The Hyundai staff realize he is the reason everyone returns to this dealership for service.
JEFFERY C. from Star Hyundai responded on 10/22/2019

Thanks so much!

The Hyundai Crew


Verified Customer
Brownwood, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Locationn
Great service
JEFFERY C. from Star Hyundai responded on 10/18/2019

Thank You!

The Hyundai Crew


Verified Customer
Eastland, TX
2017 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/07/2019 Category: Service
Bare basic amenities
The service manager was excellent but the facility, including lounge, restroom, reception area, and wifi service can benefit from a renovation. If you have some disability or handicap you will likely notice what needs to be changed. Most likely the manager has not sat down with his/her staff and customers on what can be changed.
JEFFERY C. from Star Hyundai responded on 10/08/2019

Thank you very much for your input. We do have future plans for our facility that will address those issues. We appreciate our Hyundai customers and want to continue servicing your vehicle. If you need anything while at our store, please let us know and we will do our very best to provide.

Jeff Clement
Parts/Service Director
Star Dealerships


JC
Janet C.
Cisco, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
Always very friendly and knowledgeable
Staff is always friendly, knowledgeable and helpful.
JEFFERY C. from Star Hyundai responded on 10/07/2019

Thank You!

The Hyundai Crew


SN
Sandra N.
Abilene, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
Star Hyundai is Great!
Erick is so good at knowing what needs to be done & seeing that it happens. I have been pleased with pricing, as well. The price for an oil change was comparable to a place in town where my daughter takes her car. Also, the tires recommended for my Hyundai Sonata were much better than those suggested at a different tire company in town, where my daughter had bought tires.
You also provide a very comfortable waiting area, where I can access wifi & work on my laptop during my wait time.
JEFFERY C. from Star Hyundai responded on 10/07/2019

Thank You so much!

The Hyundai Crew


SL
Stephen L.
Abilene, TX
2013 Hyundai Elantra Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2019 Category: Service
Fast Friendly Service
Great experience from drop off to pick up!
JEFFERY C. from Star Hyundai responded on 10/02/2019

Thanks very much!

The Hyundai Crew


DW
Donald W.
Abilene, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019 Category: Service
AWESOME SERVICE TEAM!! YOU GUYS ROCK!!
THE SERVICE TEAM AT STAR HYUNDAI NEVER LET ME DOWN. WOULDN'T TAKE MY VEHICLES ANYWHERE ELSE!!
JEFFERY C. from Star Hyundai responded on 09/26/2019

Thanks again!

The Hyundai Crew


Verified Customer
Abilene, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019 Category: Service
employees
The employees there always know who I am and always are there to help.
JEFFERY C. from Star Hyundai responded on 09/26/2019

Thanks so much!

The Hyundai Crew