Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

572 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


JK
Jim K.
Shelton, CT
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Jim said, the service was excellent, the people are nice and they did a good job.
This review was collected via phone interview by Customer Research Inc.
Kevin R. from Steller's Garage responded on 08/18/2018

Thanks Jim!


WB
Walter B.
Shelton, CT
Mercury Sable
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Walter said that the place is very efficient every time he's gone in with a problem. They always come through quickly, and at a fair price.
This review was collected via phone interview by Customer Research Inc.
Kevin R. from Steller's Garage responded on 08/18/2018

Thank You Walter, we try our best!


DH
Dan H.
Fairfield, CT
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Dan said the service was great. The work was done on time. The employees went above and beyond.
This review was collected via phone interview by Customer Research Inc.
Kevin R. from Steller's Garage responded on 08/08/2018

Thank You!!


JS
Jason S.
Adams, MA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Jason said that the place was really helpful, the staff was awesome and helped him out of a big bind on a Friday when he was far from home. They provided personalized customer service and got him right in and on the road again.
This review was collected via phone interview by Customer Research Inc.
Kevin R. from Steller's Garage responded on 08/08/2018

Jason, Thanks for the kind words. We were happy to help you out. Hopefully you made it home in time to enjoy the weekend.


ML
MICHELE L.
Shelton, CT
Jeep Compass
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018
Grateful
I am so grateful to have a vehicle repair garage that I can trust. Steller's goes above and beyond to make sure your visit is a succesful one. They take the time and explain every detail about your visit.
Kevin R. from Steller's Garage responded on 08/02/2018

Thank You for trusting us!


BM
Bill M.
Shelton, CT
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Bill said the staff provided a ride to and from, and do great quality work.
This review was collected via phone interview by Customer Research Inc.
Kevin R. from Steller's Garage responded on 08/04/2018

Thank You!


JM
Josie M.
Monroe, CT
Buick Encore
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Josie said they were courteous, prompt , professional and the price was good.
This review was collected via phone interview by Customer Research Inc.

DM
Donna M.
Oxford, CT
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Donna said they have been very effective and straight forward and she appreciates that.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Seymour, CT
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
John said there have never been any problems. They are knowledgeable. They're one of few mechanics, who know how to work on vehicles. It's hard to find a good mechanic.
This review was collected via phone interview by Customer Research Inc.

JM
Joann M.
Stratford, CT
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Joann said she loved her service. She trusted the employees. They were straight up with her. Tom and the employees provided great service.
This review was collected via phone interview by Customer Research Inc.

JN
Jeneene N.
Shelton, CT
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Spoke with Karen. She said the staff did very good work.
This review was collected via phone interview by Customer Research Inc.

FM
Fred M.
Shelton, CT
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Fred said the business is the best in his area for vehicle maintenance.
This review was collected via phone interview by Customer Research Inc.

GM
Gene M.
Shelton, CT
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Gene said everything with his experience was good from the get go. The staff told him at the beginning what the problem was and how much it would cost to fix it, and they did not go over that estimated price. The service was done well, it's nice to a have a vehicle that's working well. Tom told him to come back in so he could check and make sure that everything was working fine.
This review was collected via phone interview by Customer Research Inc.

JW
John W.
Shelton, CT
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
John said this was his first time there. They seemed honest.
This review was collected via phone interview by Customer Research Inc.

VM
VAL M.
Oxford, CT
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018
Solved the "mystery problem" other garage could not.
The front end was bouncing, it felt like a tire issue. Took it to Town Fair THREE times. Each time they charged for something more and never fixed the problem. Got sick of them, took it to Stellers, they saw that the steel belt inside the tire had slipped, put on new tires, runs great.

SD
Shawn D.
Shelton, CT
Hyundai Santa Fe Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Shawn said the business was very honest and straight forward and also reliable.
This review was collected via phone interview by Customer Research Inc.

JS
JESSICA S.
Oxford, CT
Mazda Mazda3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2018
Oil change
Great service!! However a little disappointed that There was a of labor charge for an oil
Change and tire fix. I would definitely come back here for a major issue but not For an oil change and tire repair
Kevin R. from Steller's Garage responded on 06/21/2018

Thank You for the kind review! We are sorry you feel you should not have been charged for an oil change. The charge for labor was $20 to remove your wheel and soak the tire in a water tank to determine where the air leak was. We  had to take the tire off of the rim and replace your tire pressure monitoring seal kit. We then had to remount and re balance your wheel. The labor on an oil change is industry standard. I hope this explanation helps.


GC
George C.
Derby, CT
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
George said the guys s were all nice and friendly and the work turned out great. The mechanic listened to his concerns and also answered all of his questions.
This review was collected via phone interview by Customer Research Inc.

GV
Gerald V.
Shelton, CT
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Gerald said he has not had any trouble with the service from the business. They have been very good to him, they are polite, nice, and they give him a ride home when he bring his vehicle in.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Ansonia, CT
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
John said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

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