Stevens Creek Chrysler Jeep Dodge stocks a large selection of new and used Chrysler, Jeep and Dodge vehicles and a friendly and knowledgeable staff who will get your questions answered. Also, we offer professional Chrysler, Jeep and Dodge vehicle repair at our state of the art service facility. Stevens Creek Chrysler Jeep Dodge stocks a large selection of new and used Chrysler, Jeep and Dodge vehicles and a friendly and knowledgeable staff who will get your questions answered. Also, we offer professional Chrysler, Jeep and Dodge vehicle repair at our state of the art service facility.
Hello (again), "Mark" ~
Please be informed that I just left you a detailed VM. If there's any more input that I could connect to Veronica Winters-SCCJD Service Director, feel free to let me know.
Sincere Regards,
lindae
Linda Espanol - Customer Relations Manager
Stevens Creek Chrysler Jeep Dodge
408.248.1800 x6266
The advisor promised to call me "right away" with a quote on new tires, but didn't call until after 5pm, when the truck had completed service. At that point the tires couldn't be mounted that day, and "we only do oil changes on weekends", which would have meant leaving the truck there over the weekend. I declined the tires and picked up the truck the next morning.
There are two outstanding recall notices on the truck, for neither one of which they had parts available to perform. That may not be the dealer's fault, but this truck has had a dozen recall notices issued in 3.5 years, so returning the truck for recall work is getting old...
The service advisor was courteous.
The service (at 37.5K miles not much more than an oil change and lube) was performed properly.