Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72
4.7

( 854 Reviews )

ReScore Reviews™ (23)

ReScore
Overall Rating 4.4782604/5Overall Rating 4.4782604/5Overall Rating 4.4782604/5Overall Rating 4.4782604/5rating 4.4782604
Original
Overall Rating 2.0434809/5Overall Rating 2.0434809/5rating 2.0434809rating 2.0434809rating 2.0434809
95% Would Recommend
100% Business Response
Latest Review about 12 hours ago

Reviews


RC
Robert C.
Moundsville, WV
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Readiness and friendly
Always looking out for me....and my car... is nice to have qualified people using their experience and check points on my car even on a routine oil change.. nice to have someone looking beyond the normal.
Richard M., Service Director from Straub Hyundai responded on 05/30/2019

Robert


Thank you for the review.

Rick Maine
Service Director
304-233-2222 ext 330

GK
Gary K.
Wheeling, WV
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/27/2019 Category: Service
zzzz
zzzz
Richard M., Service Director from Straub Hyundai responded on 05/28/2019

Gary

Thank you for the review.

Rick Maine
Service Director
304-233-2222 ext 330

WM
William M.
Belle Vernon, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2019 Category: Service
Nice service after purchase, purchase can be rocky to start.
Hyundai building from what I understand has lots of turnover. Make sure you go in knowing what you’re looking for and knowing about the car because I knew more than the salesman but still got what I wanted and good value. Good service as well. They need to use the app to test when car is ready tho because I opted for it but they didn’t use it so I kept wandering around.
Richard M., Service Director from Straub Hyundai responded on 05/28/2019

William

Thank you for the review.

Rick Maine
Service Director
304-233-2222 ext 330

Verified Customer
Shadyside, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
Service
Great service. Very thorough in explanation of what work was done.
Richard M., Service Director from Straub Hyundai responded on 05/26/2019

Thank you for the review.

Rick Maine
Service Director
304-233-2222 ext 330

CF
Connie F.
New Martinsville, WV
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
Easy to get appointment
Clean, comfortable waiting area
Richard M., Service Director from Straub Hyundai responded on 05/26/2019

Connie

Thank you for the review.

Rick Maine
Service Director
304-233-2222 ext 330

Verified Customer
Woodstock, GA
2015 Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/24/2019 Category: Service
*
*
Richard M., Service Director from Straub Hyundai responded on 05/24/2019

Thank you for the feedback and thank you for taking the time to speak with us today   

We appreciate your business and feedback.

Rick Maine
Service Director
304-233-2222 ext 330

RS
Richard S.
Follansbee, WV
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2019 Category: Service
Drive up service
I like the drive up to the door service and the car wash after oil change service
Richard M., Service Director from Straub Hyundai responded on 05/22/2019

Richard

Thank you for the review.

Rick Maine
Service Director
304-233-2222 ext 330

Verified Customer
Wheeling, WV
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Awsome
Very nice and job got done quickly
Richard M., Service Director from Straub Hyundai responded on 05/22/2019

Thank you for the review.

Rick Maine
Service Director
304-233-2222 ext 330

JV
John V.
Wellsburg, WV
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Rating
Everyone is always so nice and Jenna that works st the service Dept is so knowledgeable and cheerful.
Richard M., Service Director from Straub Hyundai responded on 05/20/2019

John

Thank you for the review.

Rick Maine
Service Director
304-233-2222 ext 330

JB
Jason B.
Saint Clairsville, OH
2019 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Clean and fast service
Nice place and good customer service
Richard M., Service Director from Straub Hyundai responded on 05/20/2019

Jason

Thank you for taking the time to complete this review.

Rick Maine
Service Director
304-233-2222 ext 330

Verified Customer
Moundsville, WV
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Great service
Always very helpful
Richard M., Service Director from Straub Hyundai responded on 05/20/2019

Thank you for the review.

Rick Maine
Service Director
304-233-2222 ext 330

Verified Customer
Wheeling, WV
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
Great Service
Rental and repairs were covered under warranty. Great service from the staff!
Richard M., Service Director from Straub Hyundai responded on 05/20/2019

Thank you for the review.

Rick Maine
Service Director
304-233-2222 ext 330

PP
Peter P.
Steubenville, OH
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
Good Visit
The Straub Hyundai personnel were friendly and courteous. The service was performed promptly and satisfactorily.
Richard M., Service Director from Straub Hyundai responded on 05/16/2019

Peter
Thank you for the review and feedback.

Rick Maine
Service Director
304-233-2222 ext 330

Verified Customer
Wheeling, WV
2005 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Great Job!
After my accident my car looks good as new!
Richard M., Service Director from Straub Hyundai responded on 05/16/2019

Thank you for the review.

Rick Maine
Service Director
304-233-2222 ext 330

DH
Darla H.
Follansbee, WV
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Great service as always
nothing more to say - Straub Hyundai always gives us great service!
Richard M., Service Director from Straub Hyundai responded on 05/16/2019

Darla

Thank you for the review.

Rick Maine
Service Director
304-233-2222 ext 330

MC
Mary C.
Moundsville, WV
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Farrrr-Out
Your staff is the best I wouldn’t change a thing THANK YOU for everything
Richard M., Service Director from Straub Hyundai responded on 05/15/2019

Mary

Thank you for the review.

Rick Maine
Service Director
304-233-2222 ext 330

Verified Customer
Wheeling, WV
2007 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2019 Category: Service
Hi
Keep up the good work
Richard M., Service Director from Straub Hyundai responded on 05/15/2019

Thank you for the review.

Rick Maine
Service Director
304-233-2222 ext 330

RL
Robert L.
Saint Clairsville, OH
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Excellent service
We take our vehicle to Hyundai service for all service and repairs and have since we purchased it. They have always provided excellent service and this time was no exception. They also follow up each trip with a car wash which is a fantastic perk.
Richard M., Service Director from Straub Hyundai responded on 05/15/2019

Robert

Thank you for the review and your business.

Rick Maine
Service Director
304-233-2222 ext 330

KB
Krissi B.
Wheeling, WV
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Great place
Great place, never had any issues
Richard M., Service Director from Straub Hyundai responded on 05/15/2019

Krissi

Thank you for the review.

Rick Maine
Service Director
304-233-2222 ext 330

PK
Paul K.
Wheeling, WV
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2019 Category: Service
Service
Excellent service!
Richard M., Service Director from Straub Hyundai responded on 05/13/2019

Paul

Thank you for the review.

Rick Maine
Service Director
304-233-2222 ext 330