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SubaGuru

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(943 Reviews)
94
Write a Review
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Score Details

5 stars
95%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
94
Net Promoter Score ®

Business Details

About

Our team of dedicated Subaru enthusiasts is constantly striving to exceed all of your expectations. Our approach is simple. We treat you the way we would like to be treated. Any service or repair need is looked at with the customer’s best interest in mind. We will discuss your vehicles needs with you in order of importance. We don’t Our team of dedicated Subaru enthusiasts is constantly striving to exceed all of your expectations. Our approach is simple. We treat you the way we would like to be treated. Any service or repair need is looked at with the customer’s best interest in mind. We will discuss your vehicles needs with you in order of importance. We don’t subscribe to the philosophy that everything on a car has to be done at once. If there is a minor issue with the car it will be presented as just that. We’re not a hard sell and will take the time to work with you in determining what is best for you and your Subaru. ...more

Categories
Car Maintenance, Repair Shop, Import Auto Repair
Contact
(541) 382-6067
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 4:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
61076 Hwy 97 Bend, OR 97702
Get Directions
SubaGuru's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(943 Reviews)
Write a Review
Recent Reviews
ME
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MARY E.
Subaru Impreza Sedan
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/19/2025
verified customerVerified Customer
8
Thank you Subaru guts for your honest professional repair of my vehicle
Really appreciate the women at desk! They provide direct and informed info regarding the repair that my Subaru needed!
RS
RICHARD S.
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2025
verified customerVerified Customer
10
Experienced, friendly people!
Very knowledgeable, patient staff willing to work with us on a pretty worn-out Outback. Really ferreted-out the hidden problems and followed up as new issues arose. Brandi was a good go-between, steered us through some hard decisions!
Verified Customer
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Great Service
They provided great service for my 90,000 mile service. I really like that they provide a full inspection report with pictures and call out the urgency of each point. Scheduling more service to take care of the non-urgent points was very easy. Overall, great experience!
AD
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ANDREW D.
Subaru Impreza Sedan (Natl)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Oil change and inspection
I’ve been going to SubaGuru for a few years. Always provide excellent customer support. Car serviced right on time with appointment. Appreciate the job they do.
CN
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CAROL N.
Subaru Ascent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Easy oil change
Great staff, easy to get an appointment, fair price
IC
IVA C.
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
Greatest
Quick and easy great conversation
SP
STEVE P.
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
Wonderful
Very pleased and will definitely be back
MM
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MICHAEL M.
Subaru Legacy Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2025
verified customerVerified Customer
9
Subaru Exchange
My '07 Outback had continuing problems with the Check Engine light. The last time I brought it in, the mechanic informed me that my engine was about to blow up and that it needed thousands of dollars of work to keep that from happening. I was then offered $500. for the car.
There were a couple of reconditioned Outbacks parked out in front with For Sale signs on them. After some discussion with Marshall, I agreed to purchase the 2013 Outback for $13,000. After subtracting the $500. and voiding out the most recent Check Engine light bill, my total was $!2,500.
It is still a work in progress. I am meeting with Marshall on 7/22 to finalize some last minute repairs.
CS
CRYSTAL S.
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
10
Side seat panel replacement
Quick
MR
MARGARET R.
Subaru Tribeca (Natl)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Excellent service!!
Excellent service once again from Suba guru. Brandy was very kind, professional, and very knowledgeable of all products and services
I highly recommend Suba Guru
KL
KAYLA L.
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Great customer service
I felt like they cared about my issue, they were friendly and communicated well! When asked “what would you do?”, I felt the answer was genuine and sincere.
JW
JERRY W.
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Great service and more...
Went in for an oil change on the Forester, the inspection suggested a new AC and alternator belt, so I said OK. When I went to pick up the vehicle I was told the oil filler system got a little aggressive and spilled some oil. Well they cleaned that up then said "No charge" for the belts...
What!?! Customer Service beyond my expectations!
CM
CAMILLE M.
Subaru XV Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Keeping my subu running smoothly
When I first moved to Bend my pre-owned Subaru bought in GP failed me on many fronts. SubaGuru made the necessary repairs and all I’m doing is taking it in for oil changes. (Well, that and cleaning my air filter regularly bc the varmints in DRW like to huddle in the filter and eat !?!!) I like every interaction with the folks who schedule me and take $ to the people doing the repairs. Thank you!!
IT
ITZELL T.
Subaru WRX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Amazing professionals!!!
Subaguru is the best in Bend, Oregon!
I’ve taken both of my Subarus to them for years, and they’ve never disappointed. Honestly, not even Subaru of Bend does as amazing of a job as Subaguru. Their customer service is outstanding — the team is always friendly, professional, and quick to help whenever I have issues or questions. They truly know Subarus inside and out. I wouldn’t take my car anywhere else!
SD
SAMIR D.
Subaru Legacy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Excellent experience
Amy and Brandi in the front office were very helpful in explaining the diagnostic test estimate for my car. Several friends recommended your company.
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