Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9
4.9

( 469 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review about 15 hours ago

Reviews


SG
SUE G.
Wolcott, NY
Mazda Mazda2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2019
Customer Service
I have gone to Sullivan’s twice now and they have been so polite and great to work with!

SR
STEVE R.
Fairport, NY
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019
Boat trailer
I was in the dealership service management position for 38 years.
The owner and his team are very professional and courteous to all their customers. It’s a relaxed no pressure scenario. I was kept totally in the loop on the repairs and expense involved in repairing my trailer . No 5 o’clock surprise .
This is my second time using Sullivan’s and both times have been a good experience! I will be bringing my other trailer in in a week or so for repairs not even considering checking out anybody else or their prices.

MC
MARY C.
Walworth, NY
Mercury Milan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019
Ease of getting in appt
Ease of getting appointments

JM
John M.
Williamson, NY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
John said the owner is a very good person, very efficient and knows what he's doing. He's worth the price he pays.
This review was collected via phone interview by Customer Research Inc.

JJ
JOHN J.
Williamson, NY
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019
Fixed
Good service and friendly

DB
Don B.
WALWORTH, NY
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2019 Category: Service
Don said the service was very good.
This review was collected via phone interview by Customer Research Inc.

JA
JOHN A.
Red Creek, NY
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2019
Vehicle inspection
Harold and his crew are awesome. Knowledgable and ready to service the customer.

DH
Dennis H.
Sodus, NY
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Dennis said he likes them a lot and they have always been good to him.
This review was collected via phone interview by Customer Research Inc.

EI
ETHAN I.
Sodus, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019
Harold makes the place great!!
Harold makes the place great. He is always pleasant, accommodating, and provides outstanding service..

MP
MARY P.
Sodus, NY
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019
Mary Zecher Patton
Great service. Knowledgeable, friendly staff.

LH
Lorriane H.
Williamson, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2019 Category: Service
Lorriane said the business was very accommodating, very helpful and they knew what they were doing.
This review was collected via phone interview by Customer Research Inc.

SD
Sally D.
Tioga, PA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019 Category: Service
Sally said the business has good service and are very helpful.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Williamson, NY
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019
Good service
They drop every thing to help me out. I am completely satisfied with their services. Their prices are fair.

CG
CHRISTIE G.
Williamson, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019
First time here
I called to make an appointment and they took me within a couple hours. They were very quick and proficient. Everyone there is very friendly and personable. I will return if needed in the future.

LB
LISA B.
Sodus, NY
Subaru XV Crosstrek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019
Inspection
Got me in and out and answered my questions.

Verified Customer
Webster, NY
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019
Outstanding understanding of our situation after car accident.
After our new corvette was responded, our corvette was towed to Sullivan. They were so understanding and patient with our calls. We were absolutely recommend them.

RG
Rick G.
Williamson, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Rick said the staff is easy to talk to and they take care of him when he gets there. He's never had a problem, they're nice people and they take care of him in the best way.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Sodus, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019
Mary Zecher Patton
Knowledgeable, friendly staff!!

CM
Corinne M.
Sodus, NY
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Corinne said that the place fixed her vehicle in just a day, which was unexpected.
This review was collected via phone interview by Customer Research Inc.

SH
steve h.
Clayton, NY
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019
Great shop!
Brought my car in on a whim and they got it right in. Very fair and I failed an inspection but they were great! I will go back to them for sure.

Displaying Review 21 - 40 of 469 in total