Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

435 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 1 day ago

Reviews


DW
Delene W.
New York
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2016 Category: Service
Delene said the business did everything she asked them to do on her vehicle.
This review was collected via phone interview by Customer Research Inc.

BH
BOB H.
Sodus, NY
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2016
Great place to have your auto checked out and fixed!
Very friendly, clean and no more SMOKE in the office/waiting room. Got in at scheduled time and out at a reasonable time for what I had done.

TB
Tammy B.
Pultneyville, NY
Chrysler Town
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2016 Category: Service
Tammy said they were quick and also very efficient. She like s the way the vehicle looks.
This review was collected via phone interview by Customer Research Inc.

PP
PAUL P.
Williamson, NY
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2016
Inspection excellence
Great place! Easy scheduling!! Honest and reliable!!

BR
BEN R.
Rochester, NY
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2016
Sullivans was honest, Friendly
I brought my car in for service and even though it was not scheduled to be in they got me in and the experience was good. They were honest on what the diagnosis was and the crew did not pressured me to move forward to repair car that same day they left it up to me for my convenience.
I would recommend this business. The crew was professional polit and made me comfortable.

JC
JERRY C.
Williamson, NY
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2016
Nissan Frontier repair
Very personal service; made me feel important and they wanted to resolve my problem

AH
Aushya H.
Rochester, NY
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2016 Category: Service
Aushya said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

KL
Kelly L.
Sodus Point, NY
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2016
The guys are great!
Kenny and Harold are great, friendly funny and they always get me in and out in a timely matter :-)

JD
Joe D.
New York
Dodge Dakota
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/22/2016 Category: Service
Joe said he had a couple of tires replaced and wanted to use them as spares and asked for them to throw them in the back. When he got home he found out that they did not do this and was quite upset. This was enough for him not to do business with them again and will not recommend them.
This review was collected via phone interview by Customer Research Inc.
Todd P. from Sullivan Auto Service responded on 03/25/2016

In response to Mr Baileys concerns of old tires not being put in the back of his truck i did talk to my staff and found that in  error  we did not put his tires in the back of his truck . Fortunately we where able to locate his old tires and they where promptly delivered to Mr Baileys
house along with a free oil and filter for his next visit for his inconvenience . Thank you  for your input . Sincerely Todd Packer


RF
Roberta F.
North Rose, NY
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2016 Category: Service
Roberta said the service was completed in a reasonable amount of time much shorter than it usually takes.
This review was collected via phone interview by Customer Research Inc.

SS
Sonja S.
Sodus, NY
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2016 Category: Service
Sonja said the service provided by this business was the best.
This review was collected via phone interview by Customer Research Inc.

EI
Eric I.
New York
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2016 Category: Service
Eric said this business got him in and out without an appointment at the right price.
This review was collected via phone interview by Customer Research Inc.

ES
Ed S.
Sodus Point, NY
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2016 Category: Service
Spoke with Sharon. She said the business was very good.
This review was collected via phone interview by Customer Research Inc.

SS
Salvador S.
Sodus Point, NY
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2016 Category: Service
Salvador said they did a great job and it was done quickly.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
Sodus, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/14/2016 Category: Service
John said this business had great service. He mentioned the last time he went in was a Friday and they were very busy so he had to wait awhile. He stated that it was not their fault and he does not hold that against them because they do a good job on the repairs to his vehicle.
This review was collected via phone interview by Customer Research Inc.

GE
Gary E.
Williamson, NY
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2016 Category: Service
Gary said the business provided quick service.
This review was collected via phone interview by Customer Research Inc.

PP
PAUL P.
Williamson, NY
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2016
Great bunch of guys!!!
Honest, down to earth, professional and always great to deal with!!! So glad to have them in the neighborhood!!!

BT
Brett T.
Williamson, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2016 Category: Service
Brett said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

JC
JERRY C.
Williamson, NY
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2016
Service of Nissan Frontier
Personal attention

MW
Mike W.
Sodus, NY
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2016 Category: Service
Spoke with Mary. She said the business provided really good service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 381 - 400 of 435 in total