Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

676 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


PP
Peter P.
North Syracuse, NY
Ram 1500
Verified Customer
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11/21/2017 Category: Service
Peter said he has been going to this business for over 12 years because they always provide great service. He will continue to recommend the business.
This review was collected via phone interview by Customer Research Inc.

SB
Shannon B.
Nedrow, NY
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2017 Category: Service
Shannon said they were really friendly. They provided good customer service and he has never had any problems with them. They provide great service and they are good people.
This review was collected via phone interview by Customer Research Inc.

BO
BRIAN O.
Syracuse, NY
Honda Prelude
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2017
Great Service
Patient, complete and courteous service! Will bring all my business there!

PI
PHIL I.
North Syracuse, NY
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2017
van
outstanding

DS
DENNIS S.
Camillus, NY
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2017
they can be trusted
they go out of their way to do the best job they can do

MI
Mark I.
Cicero, NY
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2017 Category: Service
Mark said the turnaround time was quick and the price was fair.
This review was collected via phone interview by Customer Research Inc.

BH
Bill H.
North Syracuse, NY
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Bill said he enjoys this business. Steve and his employees are very friendly and they do a great job. They show great respect for their customers and he highly recommends them to everyone he meets.
This review was collected via phone interview by Customer Research Inc.

MK
Micheal K.
New York
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017 Category: Service
Micheal said this business has always helped him out. They were really nice and they were good people.
This review was collected via phone interview by Customer Research Inc.

MD
MICHELLE D.
Syracuse, NY
Volkswagen Eos
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2017
Great service
I trust Steve and his employees to give me good honest service at a fair price. It is not the closest repair shop to my house, but worth the extra srive.

TD
Thomas D.
Newton Falls, OH
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017 Category: Service
Thomas said he was very happy with the service. The employees went above and beyond, and they fixed something else on his vehicle.
This review was collected via phone interview by Customer Research Inc.

BM
BRUCE and PAULA M.
Syracuse, NY
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2017
Great folks
Thanks guys !!You rock!

DM
Diane M.
North Syracuse, NY
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Service
Spoke with Joanne. She said she has been a loyal customer for years. She purchases her vehicles at the business and she has them repaired there as well. They always get a good deal.
This review was collected via phone interview by Customer Research Inc.

EL
Eric L.
Syracuse, NY
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2017 Category: Service
Eric said his vehicle is running fine. The Check Engine light is staying off, and everything is good. His one concern is that he was unhappy with the price of the labor. It was twice as much as the parts. It should not have cost that much, but he is happy with the outcome. He would recommend this business to others, but before he uses them again he will do a price check.
This review was collected via phone interview by Customer Research Inc.

KM
KIM M.
Clay, NY
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2017
Always great service
As always, Steve and team went above and beyond from helping with our extended warranty to being honest about what the problem with my vehicle was...thank you. I’d never go elsewhere for service !

JL
Jeff L.
New York
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2017 Category: Service
Jeff said the staff was friendly. They were good at what they did and they took care of him.
This review was collected via phone interview by Customer Research Inc.

TB
Tony B.
Manlius, NY
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2017 Category: Service
Tony said he has used this business for twenty-five years and he would not use any other business.
This review was collected via phone interview by Customer Research Inc.

KT
KATHY T.
North Syracuse, NY
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2017
GREAT
I ALWAYS have a positive result at Sullivan's! They've never once tried to rip me off. Steve, Karen, Lindsay, and everyone there are always friendly and positive. I've recommended them to many of my friends and family

SS
STEVE S.
North Syracuse, NY
Chevrolet Caprice
Verified Customer
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09/22/2017
Satisfied Customer Once Again!
Even with Steve and Karen out of town, Lindsey and Team Sullivan took great care of me in a very timely manner. Thanx, Guys!!!

PI
PHIL I.
North Syracuse, NY
Kia Borrego
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2017
inspection
thorough

HC
Hector C.
New York
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2017 Category: Service
Hector said this business does an excellent job and they are very friendly and down to earth. The staff is willing to go above and beyond. They explain everything they work on. They are very serious about what they do and they have concern for their customer's needs.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 181 - 200 of 676 in total