Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

660 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


GS
Graham S.
Syracuse, NY
Jeep Grand Cherokee
Verified Customer
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01/26/2018 Category: Service
Spoke with Sandy. She said the business has always done great work.
This review was collected via phone interview by Customer Research Inc.

PI
PHIL I.
North Syracuse, NY
Dodge Grand Caravan
Verified Customer
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01/25/2018
washer
great job

CD
Clark D.
New York
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Service
Clark said the business was able to squeeze him in on short notice. A light was out on his dashboard, and although they didn't get it fixed that day, the repairs were started. The employees are responsible and competent. It is a family-run business. He appreciates their conduct as a family and a business. He tries to do business with them whenever he can.
This review was collected via phone interview by Customer Research Inc.

RC
Robert C.
New York
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2018 Category: Service
Robert said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

CP
CAROL P.
Syracuse, NY
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018
Employees, prices, honesty and owner are great!
As I said above. Employees are courteous and so helpful. Owner calls you back with prices and work with you on the money you have to work with. Owners are hands on, honest, personable, down to earth. The prices I pay are lower than competitors and supreme work on your car! I love Sullivan’s! I reccomend everyone I know to go there!

MK
Micheal K.
New York
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Michael said Steve takes care of him.
This review was collected via phone interview by Customer Research Inc.

JS
James S.
Baldwinsville, NY
Ford Windstar Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
James said everything the business does for his vehicle is always good. They bought the vehicle eight years ago. They always service his vehicle, and they always do it right.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
Syracuse, NY
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018 Category: Service
John said the business had him in and out quickly.
This review was collected via phone interview by Customer Research Inc.

KT
Kaylee T.
New York
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
Kaylee said she is very happy with this business and has never had an issue with them.
This review was collected via phone interview by Customer Research Inc.

ST
Sandy T.
Liverpool, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Sandy said the employees provided good service.
This review was collected via phone interview by Customer Research Inc.

MC
Mark C.
Liverpool, NY
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Service
Mark said this business got him in quickly and took care of the problem. He was able to get his vehicle back out on time.
This review was collected via phone interview by Customer Research Inc.

DW
Daryl W.
New York
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Daryl said the staff was fantastic. He would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SS
Steve S.
North Syracuse, NY
Subaru Crosstrek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Steve said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

DM
Diane M.
North Syracuse, NY
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2017 Category: Service
Diane said the staff always treat her well.
This review was collected via phone interview by Customer Research Inc.

JT
Janet T.
Liverpool, NY
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2017 Category: Service
Janet said the business was honest and personable.
This review was collected via phone interview by Customer Research Inc.

FG
Frank G.
Syracuse, NY
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Frank said he has never had a problem. The facility squeezed him in for an appointment in a timely manner. They go out of their way to make sure everything is up to code.
This review was collected via phone interview by Customer Research Inc.

KO
Kerry O.
North Syracuse, NY
Buick Lucerne
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2017 Category: Service
Kerry said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MB
Mr./Ms. B.
Ford
Verified Customer
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12/12/2017
Great Service
Very quick turn around on trucks. Have taken a few trucks here now. They are very willing to work with you when your in a pinch. Not many mechanics do that.

Will continue to use them

-Buffalo Biodiesel

SG
Sandy G.
North Syracuse, NY
Kia Rondo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Spoke with Martha. She said the experience was really great and the staff answered any questions she had.
This review was collected via phone interview by Customer Research Inc.

JR
JOSHUA R.
Oswego, NY
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2017
Dependable honest service
Maintaining my 12 year old Volvo is a task I'd like to do myself. However when I do. It have the time or tools Steve at Sullivans is my first choice to keep my vehicle running safe and reliable. Recently I noticed my wheel bearing was degraded. Due to my availability I asked Steve for help. Everything was done on time as promised. Back on the road ready for the winter thanks to Sullivans!

Displaying Review 141 - 160 of 660 in total