Sun Mark Automotive Repair

Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89
4.9

( 120 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review over 1 year ago

Reviews


LR
Larry R.
Lutz, FL
Lincoln Navigator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2017 Category: Service
Larry said he has been visiting this business for 19 years and he trusts Mark.
This review was collected via phone interview by Customer Research Inc.

AS
Autumn S.
Hudson, FL
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2017 Category: Service
Autumn said this business was really quick to check out her vehicle. They called with information and worked really hard to get her vehicle back to her. She really appreciated it.
This review was collected via phone interview by Customer Research Inc.

MS
Marvin S.
Lutz, FL
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2017 Category: Service
Marvin said they were very nice and helpful. However, his bill started off at $364 and then it increased to $400. They kept breaking things so the total price came to about $700.
This review was collected via phone interview by Customer Research Inc.
MARK D. from Sun Mark Automotive Repair responded on 06/19/2017

Marvin as for a est for a window regulator and motor we the car came in to the shop to replace the window regulator and motor we took the door pannel of and found that we the regulator work it broke and damaged the wind track broke the glass window. os we toll Marvin he would have to fix track and replae  window glass he authorized the repairs in the amount of $700.00.

I call Marvin talked about the situation and he said he was confused when he was talking to the survey people and said he remembers now that he authorizing the repairs now and he is with the repairs and will be back for more service.


GH
Gail H.
Lutz, FL
Kia Spectra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2017 Category: Service
Gail said this business was really nice. The mechanic did a good job of trying to diagnose her vehicle. Mark was unable to find the problem and did not charge her for service. He even recommended another business that might be able to find the problem.
This review was collected via phone interview by Customer Research Inc.

KS
Karl S.
Land O Lakes, FL
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2017 Category: Service
Karl said quality people work at this business.
This review was collected via phone interview by Customer Research Inc.

RS
REB S.
Lutz, FL
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2017
Great service at a good price
Mark and his team diagnosed my Tacoma's issue and got me back on the road. I will definitely use Sun Mark again.

MD
MILTON D.
Lutz, FL
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2017
Quick and personalized service
Excellent.

KS
KEITH S.
Wesley Chapel, FL
Infiniti G37
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2017
Infiniti g37 brake job
After having the front brakes repaired last month I had no problem having Sun Mark replace the pads on the rear brakes. Always
happy with the work and service Sun Mark provides.

RS
Richard S.
Land O Lakes, FL
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2017 Category: Service
Richard said they fixed his vehicle right away.
This review was collected via phone interview by Customer Research Inc.

JD
Jennifer D.
Land O Lakes, FL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2017 Category: Service
Jennifer said they give great service, they're honest, and quick. She would like to thank them.
This review was collected via phone interview by Customer Research Inc.

JB
Joe B.
Lutz, FL
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2017 Category: Service
Joe said he enjoys their business and he has sent a friend there.
This review was collected via phone interview by Customer Research Inc.

RK
ROBERT K.
Land O Lakes, FL
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2017
Listen well, cheerful, helpful.
They're the best!

DA
DICK A.
FL
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2017
Good Business
Mark and Chris are very friendly and extremely helpful.

SZ
STEVEN Z.
Lutz, FL
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2017
Excellent Work "again"
I can't count the years I have been dealing with Mark at Sun-Mark (maybe 15 years at least). He and his Staff "get it right the first time", in my case, every time. Mark is "always there", backing up his work-product. If you are interested in "the best", Sun-Mark is your auto repair "go to" Shop.

FC
Fred C.
Lutz, FL
Pontiac Trans Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2017 Category: Service
Fred said that they have good service and he has not had to take a vehicle back there. He is very happy with the service.
This review was collected via phone interview by Customer Research Inc.

IH
IRYNA H.
Lutz, FL
GMC Sierra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2017
Great and honest service
Great and honest service

RA
Robert A.
Land O Lakes, FL
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2017 Category: Service
Robert said this business did everything they were supposed to do. The personnel have a terrific amount of knowledge.
This review was collected via phone interview by Customer Research Inc.

DC
Dakota C.
Florida
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2017 Category: Service
Dakota said they have always treated him very well.
This review was collected via phone interview by Customer Research Inc.

SB
Sandra B.
Lutz, FL
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2017 Category: Service
Sandra said she has always had good service at the business. They provided service with a smile, they were nice, and they finished right away.
This review was collected via phone interview by Customer Research Inc.

CB
CHARLES B.
Lutz, FL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2017
They are very knowledgeable and accommodating
Nice shop clean

Displaying Review 61 - 80 of 120 in total