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Sunroad Collision Center

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(8 Reviews)
47
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Score Details

5 stars
68%
4 stars
12%
3 stars
12%
2 stars
8%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
47
Net Promoter Score ®

Business Details

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Contact
(858) 715-3425
No Business Hours Provided

Business Hours

* No Time Zone provided
7303 Clairemont Mesa Blvd San Diego, CA 92111-1101
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Sunroad Collision Center's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(8 Reviews)
Write a Review
Recent Reviews
NN
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Nikil N.
Subaru Outback
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/13/2022
verified customer Verified Customer
2
Took 8 months for repair and did not do proper repair
5 months to get parts and then 3 more months to fix the car. No transparency on timelines to repair or status of car. Steve the director claimed that the CV joint axle part is not available in the whole of US. When I contacted their parts department regarding the part it showed that the part was lost on initial order and never reordered. I contacted Subaru customer care and expedited the part and it came in a week. Collission center did an improper repair and installed one of the springs on the front axle on wrong orientation leading to damage of abs sensor. There was an evident spring grinding noise while backing and it seems their post assembly check was not proper. The problem was identified at Kearny Mesa subaru service, fixed and billed to the collission center for faulty repair. Very difficult to get any updates from Justine. I did not expect this service from Subaru certified collission center.
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