Suntrup Hyundai Wentzville


Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

615 Reviews

ReScore Reviews™ (25)

ReScore
Overall Rating 4.8400004/5Overall Rating 4.8400004/5Overall Rating 4.8400004/5Overall Rating 4.8400004/5rating 4.8400004
Original
Overall Rating 2.4400032/5Overall Rating 2.4400032/5rating 2.4400032rating 2.4400032rating 2.4400032
94% Would Recommend
100% Business Response
Latest Review 3 days ago
Verified Customer on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kind service"
kindly and quickly informs how the car should be repaired
Vehicle: 2011 Hyundai Elantra To
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/15/2018 07:39 AM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 01/17/2018

Hi,
Thank you for scoring us 5 out of 5 stars! Thank you also for the very kind comments about our service department. We want to make sure our customers have the best experience possible.

If we can be of any more assistance please give me a call.
Thank you for being a Suntrup Hyundai customer

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
Verified Customer on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous and Efficient Staff"
The service department manager was courteous and bent over backward to fit me in on a pretty high volume day because I needed some work done to get my car road ready for an out of town funeral.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/14/2018 03:49 AM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 01/15/2018

Hi,
Thank you so much for the great review of our service department. Thank you also for the 5 star rating and very kind words! We love to get 5 stars! I'm so glad we were able to get you taken care of!
If we can be of any more assistance please give me a call.
Thank you for being a Suntrup Hyundai customer

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
Barbara V. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change"
service was fast
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/11/2018 05:45 PM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 01/12/2018

Hi Barbara,
Thank you so much for the great review of our service department! We love to get 5 stars! Thank you for the 5 star rating and the very kind words. We want our customers to have the best experience possible.

If we can be of any more assistance please give me a call.
Thank you for being a Suntrup Hyundai customer.

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
Roberta D. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice people"
I bring my car here because it’s easy to get an available time for an appointment. And the service people are very nice. Only problem was the safety and emissions testing equipment was not working. I’ll have to make another appointment to get that done. For me that’s not a big deal.
Vehicle: 2010 Hyundai Tucson
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/11/2018 02:54 PM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 01/11/2018

Hi Roberta,
Thank you for taking our survey and scoring us 5 out of 5 stars! We want to make sure our customers have the best experience possible.

If we can be of any more assistance please don't hesitate to give us a call.
Thank you for being a Suntrup Hyundai customer.

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 01/12/2018

Roberta,
We have our testing equipment fixed! Just give me a call and I can schedule an appointment for you.

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
Kenneth J. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good sea ice people"
Good quality service in a reasonable time
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/10/2018 11:18 AM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 01/10/2018

Hi Kenneth,
Thank you do much for the great review of our service department! We want to make sure our customers are taken care of. Thank you for the 5 star rating and very kind words.

If we can be of any more assistance please don't hesitate to give me a call. 636-887-8711 ext 453

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
Ahimelech M. on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everything about the place is great "
Keep doing what you guys do.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 12/28/2017
Service Type: Repair
Review Created: 01/04/2018 10:12 PM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 01/07/2018

HI Ahimelech,
Thank you so much for the great review about our service department. Thank you for taking our survey and scoring us 5 out of 5 stars! Thank you also for the very kind words. We want to make sure our customers are taken care of.

Thank you for being a Suntrup Hyundai customer.

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
Khristel D. on 01/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service..wouldn't go anywhere else"
I've been taking my car there almost 4 years..i always leave happy with my service.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/29/2017
Service Type: Repair
Review Created: 01/03/2018 08:16 AM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 01/03/2018

Hi Khristel,
Thank you for taking our survey and scoring us 5 out of 5 stars! WE love 5 stars! Thank you also for the very kind words about our service department. We want to make sure our customers have the best experience possible.

If we can be of any more assistance please give us a call.
Thank you for being a Suntrup Hyundai customer.

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
Carol M. on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great service worked us in same day.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/27/2017
Service Type: Maintenance
Review Created: 01/02/2018 08:29 AM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 01/02/2018

HI Carol,
Thank you for the great review about our service department. we love to get 5 stars! Thank you also for the very kind words. We want to make sure our customers are taken care of.

If we can be of anymore service please give us a call. Thank you for being a Suntrup Hyundai customer.

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
Arthur L. on 12/29/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Got an Oil Change"
See above
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 12/27/2017
Service Type: Maintenance
Review Created: 12/29/2017 06:19 PM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 12/30/2017

Hi Arthur,
Thank you for taking our survey. I’m sorry we did not meet 
your expectations for 5 star service. We want to make sure all
of our customers receive 5 star service on every visits. If 
you could please give me a call next week I’d like to discuss your last visit. My number is 636-887-8711 ext 451.
Thank you for being a Suntrup Hyundai customer.

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
Verified Customer on 12/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service and Support"
Well Done SHW, a pleasure doing business again. A special thanks to Alex in the Service Bay, your customer service makes all the difference.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/19/2017
Service Type: Repair
Review Created: 12/26/2017 10:27 AM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 12/27/2017

Hi,
Thank you for the kind comments about our service department and Alex! He is a rock star! Thank you for the 5 star rating.

If we can be of any more assistance please give us a call. Thank you for being a Suntrup Hyundai customer.

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
George M. on 12/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" rating"
Friendly , professional, reasonable, timely
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 12/20/2017
Service Type: Maintenance
Review Created: 12/22/2017 04:51 PM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 12/25/2017

Hi George, 
Thank you the fantastic review of our service department 
Thank you also for the 5 star ranking and very kind words. We want to make sure our customers are taken care of.

Thank you for being a Suntrup Hyundai customer.

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
Edward L. on 12/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job"
Good job
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/15/2017
Service Type: Repair
Review Created: 12/19/2017 12:29 PM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 12/20/2017

Hi Edward,
Thank you for taking our survey and scoring us 5 out of 5 stars. Thank you for the kind comments about our service department. We want to be you full service repair facility.

If we can be of any more assistance please give us a call.
Thank you for being a Suntrup Hyundai customer.

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
Gary B. on 12/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Elantra"
I received high-quality service at a reasonable price.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 12/14/2017
Service Type: Maintenance
Review Created: 12/19/2017 11:11 AM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 12/20/2017

Hi Gary,

Thank you for taking our survey and scoring us 5 out of 5 stars! Thank you also for the very kind words about our service department. We want to make sure you have the best experience possible.

If we can be of any more assistance please give us a call.
Thank you for being a Suntrup Hyundai customer.

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
Jason K. on 12/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people and fast quality service "
These guys are great! I highly recommend this service department
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 12/14/2017
Service Type: Maintenance
Review Created: 12/18/2017 03:25 PM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 12/20/2017

Hi Jason,
Thank you for taking our survey and scoring us 5 out of 5 stars! Thank you also for the great comments about our service department! We take good care of our customers!

If we can be of any more assistance, please give us a call.
Thank you for being a Suntrup Hyundai customer.

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
James T. on 12/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional team"
The service department goes above and beyond to do a good job. Friendly and Professional.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/14/2017
Service Type: Maintenance
Review Created: 12/18/2017 03:03 PM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 12/20/2017

Hi James,
Thank you the most awesome review about our service department. We want to make sure our customers are taken care of! Thank you for the kind words and 5 star rating.

If we can be of any more assistance, please give us a call.
Thank you for being a Suntrup Hyundai customer

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
Karen S. on 12/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"30K Check"
Service was above and beyond any place else I have used with my past vehicles.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 12/14/2017
Service Type: Maintenance
Review Created: 12/18/2017 11:38 AM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 12/18/2017

Hi Karen,
Wow thank you for the great review! Thank you for the 5 star ranking and very kind words about our service department. We want to make sure our customers are taken care of!

If we can be of any more assistance  please give us a call.
Thank you for being a Suntrup Hyundai customer!

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
Dawne C. on 12/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding~!"
professional
reliable
thorough
experts
...thank you for always going up and beyond when it comes to customer service and workmanship !
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 12/14/2017
Service Type: Maintenance
Review Created: 12/18/2017 11:20 AM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 12/18/2017

Hi Dawne,
Thank you for the fantastic review about our service department! Thank you for taking our survey, ranking us 5 out of 5 stars and the great comments! We want to make sure our customers have the best experience possible.

Thank you for being a Suntrup Hyundai customer!

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
Connie H. on 12/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Alex in maintenance."
Excellent
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 12/13/2017
Service Type: Maintenance
Review Created: 12/16/2017 06:09 PM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 12/17/2017

Hi Connie,
Thank you for scoring us 5 our of 5 stars on our survey. Thank you for the kind words about Alex. He is a rock star! We want to make sure our customers are taken care of.


If we can be of any more assistance please give us a call or stop by. Thank you for being a Suntrup Hyundai customer.

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
Larry M. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service 12-13-2017"
Alex Rogol was my service manager on the service. He was very prompt in writing up my service and verified I did not need tire rotation. I ask about getting my GPS updated and he quickly gave me all information I need to get it done. My service was completed on time. Alex went over the inspection report with me. I was extremely happy with the service I received.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 12/13/2017
Service Type: Maintenance
Review Created: 12/15/2017 04:41 PM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 12/17/2017

Hi Larry,
Thank you for the fantastic review about our service department. Alex is awesome and does a great job with his customers. I'm glad we were able to get all your concerns addressed.

If we can be of any more assistance please give us a call or stop by. Thank you for being a Suntrup Hyundai customer.

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
Jae S. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very satisfied"
very satisfied
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 12/13/2017
Service Type: Maintenance
Review Created: 12/15/2017 01:18 PM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 12/17/2017

Hi Jae,

Thank you very much for taking our survey and scoring us 5 out of 5 stars! We want to make sure all of our customers receive 5 star service. Thank you also for the kind words about our service department.


If we can be of any more assistance please give us a call or stop by. Thank you for being a Suntrup Hyundai customer.

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
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