Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

2469 Reviews

ReScore Reviews™ (73)

ReScore
Overall Rating 4.6438395/5Overall Rating 4.6438395/5Overall Rating 4.6438395/5Overall Rating 4.6438395/5rating 4.6438395
Original
Overall Rating 2.09589/5Overall Rating 2.09589/5rating 2.09589rating 2.09589rating 2.09589
92% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


DS
David S.
Middletown, OH
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
great service
Wait was short and service was excellent.

JS
Jean S.
Cincinnati, OH
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Superior North is great!
Superior Hyundai North's personnel are excellent. They are so friendly and helpful.
TODD A G. from Superior Hyundai North responded on 04/24/2019

Thanks for the great feedback!


RR
Robert R.
Hamilton, OH
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
quick service for early bird
a discount for buying a lease
TODD A G. from Superior Hyundai North responded on 04/23/2019

Appreciate the feedback!


EH
Ernest H.
Cincinnati, OH
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
Clean and comfortable
Prompt and thorough
TODD A G. from Superior Hyundai North responded on 04/23/2019

Thanks for the positive feedback!

TODD A G. from Superior Hyundai North responded on 04/23/2019

Thanks for the great feedback!


CW
Christopher W.
Cincinnati, OH
2003 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
The place is so great because the staff make you feel welcome and the courtesy you get there.
The best dealership that I have ever been to.
TODD A G. from Superior Hyundai North responded on 04/22/2019

Thanks for the great feedback!


KC
Ken C.
Trenton, OH
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2019
Great used cars
We had a great experience in purchasing a used car here at Superior about 7 months ago, so we decided to go there again when we were looking for another vehicle and ended up buying a second vehicle there. Thanks Jimmy, that's two!!
TODD A G. from Superior Hyundai North responded on 04/22/2019

Thanks for the great feedback!


KS
Kathleen S.
Hamilton, OH
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/20/2019 Category: Service
service schedule
It should not take over 2 weeks to get on the schedule for an oil change.
TODD A G. from Superior Hyundai North responded on 04/22/2019

Working towards additional staff to address your concern.  Very sorry we did not exceed your expectations!


JL
James L.
Hamilton, OH
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019 Category: Service
very great
love coming there make feel so good love seeing Brad great salesman
TODD A G. from Superior Hyundai North responded on 04/22/2019

Thanks for the great feedback!


BW
Barbara W.
Harrison, OH
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Great people and service
Great job as usual and Michele Perry is wonderful to work with. Thank you
TODD A G. from Superior Hyundai North responded on 04/19/2019

Thanks for the great feedback!


TS
Tafrinda S.
Cincinnati, OH
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Good service
Fast friendly service
TODD A G. from Superior Hyundai North responded on 04/19/2019

Thanks for the great feedback!


Verified Customer
Hamilton, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Excellent
Always great set oxe
TODD A G. from Superior Hyundai North responded on 04/18/2019

Glad everything went great during your last service visit.  Many thanks for the 5 star rating!


DW
Darlene W.
Hamilton, OH
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
The service was top of the line!
They did everything they said they were going to do in a timely manner! Kept me informed! Even washed my car and did a recall I had forgot about! Can’t get any better than that!
TODD A G. from Superior Hyundai North responded on 04/18/2019

Glad everything went great during your last service visit.  Many thanks for the 5 star rating!


JZ
James Z.
Cincinnati, OH
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Michelle is Awesome!
Michelle as always was very helpful to me. She's clearly one of the best Service Representatives in the city. She's one the main reasons I keep coming back.
TODD A G. from Superior Hyundai North responded on 04/17/2019

Thanks for the 5 star rating.  Glad your service was excellent!


JH
Justin H.
Middletown, OH
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
great service
Positive capable employees.
TODD A G. from Superior Hyundai North responded on 04/17/2019

Thanks for the 5 star rating.  Glad your service was excellent!


LN
Lashawn N.
Cincinnati, OH
2008 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Great and Fast Service
Eddie took care of me and was professional and great to work with.
TODD A G. from Superior Hyundai North responded on 04/16/2019

Great to hear!  Thank you for the feedback.

TODD A G. from Superior Hyundai North responded on 04/17/2019

Thanks for the 5 star rating.  Glad your service was excellent!


WH
William H.
Fairfield, OH
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
5 Stars
Friendly and courteous. Very helpful ..Keeps you informed on wants going on with your vehicle
TODD A G. from Superior Hyundai North responded on 04/16/2019

Thanks for the 5 star rating!


Verified Customer
Cincinnati, OH
2014 Hyundai Elantra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/15/2019 Category: Service
Poor customer service
See previous comments
TODD A G. from Superior Hyundai North responded on 04/16/2019

Very sorry we failed to meet your expectations.  Would love to discuss further if you need to.  We would like to find a way to earn your trust again in the future.

Todd Glass
Hyundai North Service Manager
513-870-9800


TB
Tamara B.
Cincinnati, OH
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Superior Service
Excellent service, oil change AND got the car washed AND had my wind visor put on. LOVE My Kona!
Thanks Everyone!
TODD A G. from Superior Hyundai North responded on 04/16/2019

Glad you are happy with your recent visit!


RL
Ralph L.
Harrison, OH
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/15/2019 Category: Service
Scheduled maintainence visit
Went as expected
TODD A G. from Superior Hyundai North responded on 04/16/2019

Glad to hear we met your expectations!


DK
Donna K.
Greensburg, IN
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Excellent Service
I brought my Tucson for it's first service last week. I expected to be there several hours, but it was all finished in an hour. Excellent service!!! I am so happy with my Tucson. It meets all my needs!!!!
TODD A G. from Superior Hyundai North responded on 04/16/2019

Great to hear we exceeded your expectations!