Superior Hyundai Of Beavercreek

A tire stud was cross threaded on a previous tire rotation. Not sure if it was the dealership or an independent house. Only noticed the issue because of a flat tire that I changed. Service mgr quoted me on parts and labor. When I picked up the car they told me Hyundai covered the cost. This was more than I could expect since I never accused them of causing the problem. This dealership has always treated me right!

John, the service manager, goes out of his way to ensure high quality service!

Thanks to David and Tony for great service in helping to buy our daughter her first car.

None at this time.

I have been satisfied with the service consistently.

Acceptable

Good

Acceptable as per the answers.

I was told it would take 50 minutes and after 75 minutes I had to check on the status. If a vehicle is running past the stated time for service the customer should be kept in the loop.

I absolutely love my new car. Sales rep Jason B. Was amazing. Thanks for the great service!!

Oil change

Good Service

A Great Place!

I didn't have a problem with the service but a week to replace a. water pump does seem excessive. Also the tow service that was called to tow me took over two hours to get to me. There were more local tow service that would have taken care of a lot quicker.

The service went as planned. We dropped the vehicle off the day before and they called me the next morning saying it was ready. The service writers are always very easy to work with and seem to stay on top of things.

The only complaint I have is that the car had a foul order when we got into it. We aired the car out and it seems ok now. We also have a small grease spot on the drivers seat, that I am hoping we will be able to get out with some scrubbing.

I called on a whim to see if I could get in same day for an oil change and it worked out. Had to wait quite awhile but no worries since they worked me in.

As a first time customer Service advisor did not advise me of the free car wash available during my visit.

The actual work is excellent, but the fact that workmen do not return the light control to 'auto' after checking my car
is inexcusable. This is a safety factor.

I take my Hyundai there on a regular basis. Because of the bad weather I put it off longer than usual because they always wash it & make it shine and I wanted to take it on a descent day. Of course this time for some reason they did not wash it. Not very happy with that.

This service went smoothly.