Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

545 Reviews

97% Would Recommend
Latest Review 5 days ago

Reviews


DA
David A.
Georgia
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
David said this business called him every day with updates.
This review was collected via phone interview by Customer Research Inc.

MW
Mathew W.
Lilburn, GA
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Mathew said the staff provided good customer service. They got him in and out.
This review was collected via phone interview by Customer Research Inc.

AC
Andrew C.
Suwanee, GA
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Andrew said he had to take his vehicle back to the business a few times. They handled things professionally and did their best.
This review was collected via phone interview by Customer Research Inc.

AJ
Ayodele J.
Atlanta, GA
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Ayodele said that she walked in and Mr. Kim helped her get in and out right away. She said Mr. Kim did a great job, a speedy job and she was pleased.
This review was collected via phone interview by Customer Research Inc.

JD
JOHN D.
Suwanee, GA
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018
No pressure service
They were very professional. I came in for a oil change knowing that I needed other service. They did not pressure me into getting other things done.

SK
SARAH K.
Lawrenceville, GA
Chrysler Town & Country SWB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
Always good service
I needed a lot of work done on my van! I knew it would be expensive so I wanted to make sure the most nessacary fixes were done to keep me safely driving on the road. They exceed my expectations with the service a price if my mechanical fixes. They kept me informed along the way and were polite and patient with me throughout the process. Thank you!!

LC
Lynn C.
Buford, GA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Lynn said that they give excellent, prompt service. They back-up everything that they do.
This review was collected via phone interview by Customer Research Inc.

BL
Bernadette L.
Georgia
Toyota RAV4
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/09/2018 Category: Service
Bernadette said that she will never go back to the business. She picked the vehicle up and then had to take it back two time for three issues. When going back they talk down to her like she did not know what she was talking about. The issues were not fixed yet.
This review was collected via phone interview by Customer Research Inc.

SL
Sung L.
Suwanee, GA
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Sung said everything turned out perfect.
This review was collected via phone interview by Customer Research Inc.

TA
Tracy A.
Lawrenceville, GA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Tracy said the staff was direct and accommodating. They explained the service.
This review was collected via phone interview by Customer Research Inc.

CB
Catherine B.
Suwanee, GA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Catherine said she has used the business for over 10 years.
This review was collected via phone interview by Customer Research Inc.

SH
Scott H.
Suwanee, GA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Scott said he's always received honest and very reliable service.
This review was collected via phone interview by Customer Research Inc.

AB
ANDREW B.
Duluth, GA
Ford Explorer Sport Trac
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018
Excellent service
Been going to Suwanee Auto Repair for a long time and it is the only place that I can trust my vehicles for repairs. They have excellent service and knowledgeable mechanics

GZ
Greg Z.
Duluth, GA
Ford Freestyle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Greg said the vehicle is good. The facility's employees were fast. There were no gimmicks, everything was straight forward, and they let him know about any other problems that were going on. He would recommend them, 100 percent. He stated he would come back just for the business' service, even though he doesn't live in the area.
This review was collected via phone interview by Customer Research Inc.

JB
Jose B.
Lawrenceville, GA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Jose said he was happy with the service he received.
This review was collected via phone interview by Customer Research Inc.

JB
Jeff B.
Clarkston, GA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Jeff said the business met his needs, and handled the service well.
This review was collected via phone interview by Customer Research Inc.

WH
WADIA H.
Decatur, GA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Always excellent and trustworthy
Had to have my radiator replaced so I took it to Suwanee Auto Repair. John is my mechanic there and he is the only person I trust to work on my car. Service was fast and completed on time.

CD
Christina D.
Suwanee, GA
Nissan Sentra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/27/2018 Category: Service
Christina said the staff been pretty good, its a bit over priced but overall pretty good service.
This review was collected via phone interview by Customer Research Inc.

KS
Kisndrick S.
Forney, TX
Chevrolet Captiva Sport Fleet
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/21/2018 Category: Service
Kisndrick said the service was great. The employees communicated well. They provided great customer service. They completed service at a fair price. The service took longer than he was expecting.
This review was collected via phone interview by Customer Research Inc.

CR
Curt R.
Lawrenceville, GA
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Curt said this business is honest and reliable.
This review was collected via phone interview by Customer Research Inc.