Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

526 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


MS
Mike S.
Cumming, GA
Honda Odyssey
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2013 Category: Service
Mike said he had to take his vehicle back in because the bearings that were put on made the vacuum pack rub against his rotors. He said he straightened it out. He said he realized that it was a difficult job. Everything was great.
This review was collected via phone interview by Customer Research Inc.
Richard M. from Suwanee Auto Repair responded on 07/12/2013
Mike, we installed those bearings on the bench without the car here. A backing plate is checked when you install the rotors. The bearings were pressed in correctly. If we would have performed the complete repair the technician would made the proper adjustment at the proper time and pushed that plate back to the right clearance. This is why most shops won't do bench work any more.

AL
AMY L.
Lexus LS 430
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2013
Thank you!
Thanks so much for the great service, honest feedback and dependable folks.
Richard M. from Suwanee Auto Repair responded on 06/26/2013
We really appreciate the opportunity to meet you and help in any way possible.

JS
Jeannie S.
Georgia
Chevrolet Avalanche
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2013 Category: Service
Jeannie said they did a good job.
This review was collected via phone interview by Customer Research Inc.
Richard M. from Suwanee Auto Repair responded on 06/29/2013
It was really a pleasure to meet you and have you in our shop. If there is ever anything I can do for you don't hesitate to come by or call.

DW
Dana W.
Suwanee, GA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2013 Category: Service
Dana said the problem was taken care of. She has already recommended this business.
This review was collected via phone interview by Customer Research Inc.

RH
Richard H.
Duluth, GA
Suzuki Aerio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2013 Category: Service
Richard said he had no problems with this service.
This review was collected via phone interview by Customer Research Inc.

TD
Tracy D.
Suwanee, GA
Kia Sedona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2013 Category: Service
Tracy said they are very fair and did everything she asked.
This review was collected via phone interview by Customer Research Inc.