Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

695 Reviews

96% Would Recommend
Latest Review 4 days ago

Reviews


DR
Devon R.
Suwanee, GA
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2017 Category: Service
Devon said Sean is very knowledgeable and he's a good person.
This review was collected via phone interview by Customer Research Inc.

MB
Morgan B.
Buford, GA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017 Category: Service
Morgan said the business was professional and nice. She appreciates how they squeezed her in at the last minute.
This review was collected via phone interview by Customer Research Inc.

SC
Sung C.
Duluth, GA
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017 Category: Service
Sung said the service was excellent and fast.
This review was collected via phone interview by Customer Research Inc.

TN
Tunde N.
Suwanee, GA
Acura MDX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2017 Category: Service
Tunde said the staff made one mistake. They forgot to put the spare tire back in trunk. Overall the service is very good.
This review was collected via phone interview by Customer Research Inc.

JB
Jose B.
Buford, GA
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/06/2017
Bad service
Purchase a coupon from sales representative paid $50 for cupon in advance..have services one time and told the guy on the front that I lost the cupon and said to me nothing I can do we do not keeps record of services???? Really!!!!! And asking for sale representative and he said I don't know thy do not work here????

WA
Wayne A.
Duluth, GA
Chevrolet Silverado SS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2017 Category: Service
Wayne said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

MI
Manuel I.
Atlanta, GA
Audi A4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/02/2017 Category: Service
Manuel said this business did a great job.
This review was collected via phone interview by Customer Research Inc.

JW
Jeff W.
Lawrenceville, GA
Nissan Maxima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2017 Category: Service
Jeff said the business is good. The oil change was highly priced.
This review was collected via phone interview by Customer Research Inc.

OM
Orlando M.
Suwanee, GA
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2017 Category: Service
Orlando said the business was very good.
This review was collected via phone interview by Customer Research Inc.

JS
JEFF S.
Suwanee, GA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2017
Four (4) Wheel Alignment
Just got a "Four (4) Wheel Alignment" to extend the life of my tires. Thanks.

CB
Chuck B.
Auburn, GA
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2017 Category: Service
Chuck said the employees were attentive. They provided good service and the work was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

CF
Coren F.
Suwanee, GA
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2017 Category: Service
Coren said she had a good experience with this business. Shawn was really helpful.
This review was collected via phone interview by Customer Research Inc.

MM
MIRZA M.
Suwanee, GA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2017
Friendly staff who lists attention to detail .
The front desk staff was courteous and polite. Do not remember his name.

JH
Jerry H.
Suwanee, GA
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/16/2017
Poor customer service. Rude service manager
I have been going to Suwanee Service Station since they opened. Originally they were an excellent place to have my multiple cars serviced. However, the customer service over the last year has deteriorated dramatically. Sean, The current service manager treated me rudely and made it clear that he did not value me as a customer. I will definitely never go back.

JH
Jerry H.
Suwanee, GA
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/16/2017
Poor customer service. Rude service manager
I have been going to Suwanee Service Station since they opened. Originally they were an excellent place to have my multiple cars serviced. However, the customer service over the last year has deteriorated dramatically. Sean, The current service manager treated me rudely and made it clear that he did not value me as a customer. I will definitely never go back.

CC
Chris C.
Suwanee, GA
Chevrolet Suburban
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2017 Category: Service
Chris said the last few times he had to come back within a month.
This review was collected via phone interview by Customer Research Inc.

YQ
Yetunde Q.
Lawrenceville, GA
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/11/2017 Category: Service
Yetunde said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KD
Kathy D.
Suwanee, GA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2017 Category: Service
Kathy said she trusts this business. They are honest. They were diplomatic when a customer pulled a gun on them. She really appreciates them.
This review was collected via phone interview by Customer Research Inc.

LJ
Luke J.
Buford, GA
Toyota Tundra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2017 Category: Service
Luke said this business has always taken good care of him and he has no complaints.
This review was collected via phone interview by Customer Research Inc.

FB
Floyd B.
Suwanee, GA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2017 Category: Service
Floyd said the staff did what they said they were going to do.
This review was collected via phone interview by Customer Research Inc.