Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

498 Reviews

98% Would Recommend
Latest Review 6 days ago

Reviews


SH
Scott H.
Sioux Falls, SD
GMC Sierra 1500
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/17/2018 Category: Service
Scott said the staff did more work than he'd asked them to do.
This review was collected via phone interview by Customer Research Inc.

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Brain T.
Sioux Falls, SD
Subaru Outback
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/27/2017 Category: Service
Brain said the business wasn't friendly or helpful at all.
This review was collected via phone interview by Customer Research Inc.

SH
Scott H.
Sioux Falls, SD
GMC Sierra
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/31/2016 Category: Service
Spoke with Scott. He said he went to pick up his vehicle, but had to wait the next day because this business closed before their scheduled hours.
This review was collected via phone interview by Customer Research Inc.

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Craig S.
Sioux Falls, SD
Ford Fusion
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/19/2016 Category: Service
Craig said they did a fine job, but there is always room for improvement.
This review was collected via phone interview by Customer Research Inc.

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Randy W.
Sioux Falls, SD
GMC Yukon XL
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/20/2015 Category: Service
Randy said this business was nice and they let him use their courtesy vehicle, but they had his vehicle for a week.
This review was collected via phone interview by Customer Research Inc.

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Joe L.
Sioux Falls, SD
Ford Taurus
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/10/2014 Category: Service
Joe said this business was good and able to fix the Taurus he brought in for service on this visit. However, a vehicle he brought in for servicing a coolant leak on a prior visit, is now leaking oil. Due to his prior experience, he would not recommend this business.
This review was collected via phone interview by Customer Research Inc.

JS
Jeff S.
Ford Taurus
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/23/2014 Category: Service
Spoke with Phyllis. She said normally the business does a good job but this time Terry was out of town and they missed something on the vehicle. She also said they bring all their vehicles here.
This review was collected via phone interview by Customer Research Inc.

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Ben F.
Sioux Falls, SD
Chevrolet Tahoe
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/13/2014 Category: Service
Ben said this business was okay but felt the service could have been better. He went in for an oil change and when he went in to pick up his vehicle he was told there was a leak. Instead of the business telling him what could be done to fix it, he had to recommend how to fix it. He wasn't very impressed by this business. There was 1 mechanic that is good and another that isn't very good. Overall, this business just wasn't very helpful, so he would not recommend them for service.
This review was collected via phone interview by Customer Research Inc.

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Tracy S.
Sioux Falls, SD
Chevrolet Lumina
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/07/2014 Category: Service
Tracy said Terry did a good job. He expected him to call and tell him what the problem was and the cost of the repair and how long it would take. However, Tracy had to call to get that information. Terry needs to give better updates and have better customer service.
This review was collected via phone interview by Customer Research Inc.

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