Overview

Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

3419 Reviews

ReScore Reviews™ (82)

ReScore
Overall Rating 4.0121977/5Overall Rating 4.0121977/5Overall Rating 4.0121977/5Overall Rating 4.0121977/5rating 4.0121977
Original
Overall Rating 1.97561/5rating 1.97561rating 1.97561rating 1.97561rating 1.97561
91% Would Recommend
100% Business Response
Latest Review about 18 hours ago

Reviews


Verified Customer
Naples, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Quick and easy
Comfortable waiting area. Car was completed in the amount of time promised. Quick and easy.
MATTHEW D L., SERVICE MANAGER from Tamiami Hyundai responded on 02/16/2019

Great to hear and Thank you for taking the time to complete our review! 

Matthew Lee
Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 234

SP
Sal P.
Bonita Springs, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Friendly, competent, fair
Very pleased with Tamiami Hyundai making me aware of what should be taken care of in the near future.
MATTHEW D L., SERVICE MANAGER from Tamiami Hyundai responded on 02/16/2019

Great to hear and Thank you for taking the time to complete our review! 

Matthew Lee
Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 234

EL
Edward L.
Naples, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
GREAT SERVICE
GREAT
MATTHEW D L., SERVICE MANAGER from Tamiami Hyundai responded on 02/16/2019

Great to hear and Thank you for taking the time to complete our review! 

Matthew Lee
Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 234

AR
Andrew R.
Naples, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Great service
Serviced the car and did the recall. Good service.
MATTHEW D L., SERVICE MANAGER from Tamiami Hyundai responded on 02/16/2019

Great to hear and Thank you for taking the time to complete our review! 

Matthew Lee
Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 234

JM
John M.
Naples, FL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
service
Good service and good people
MATTHEW D L., SERVICE MANAGER from Tamiami Hyundai responded on 02/16/2019

Great to hear and Thank you for taking the time to complete our review! 

Matthew Lee
Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 234

RI
Richard I.
Naples, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
The very best once again
Pawel and his associates are top notch
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 02/15/2019

Thank you for taking the time to complete our review !

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


EV
Elizabeth V.
Naples, FL
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
very superior overall service
I have bee a customer for many years and am always satisfied with any and all of my concerns
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 02/15/2019

Thank you for taking the time to complete our review !

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


Verified Customer
Marco Island, FL
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Good atantion
Yes I recommend
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 02/15/2019

Thank you for taking the time to complete our review !

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


Verified Customer
Naples, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Great Service
Always a pleasured at Naples Hyundai ! Great service with a friendly staff.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 02/15/2019

Thank you for taking the time to complete our review !

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


ES
Eugene S.
Naples, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Good
good service.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 02/15/2019

Thank you for taking the time to complete our review !

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


JM
Joseph M.
Naples, FL
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Personal care
The service department staff is outstanding in the attention it gives its customers in particular Oscar Campos. On more than one occasion Mr. Campos has eased a stressful situation after I had a electrical system failure. He quickly provided a tow and loner car. He made a stressful situation somewhat pleasant.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 02/14/2019

Thank you for taking the time to complete our review !

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


GS
George S.
Naples, FL
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2019 Category: Service
Clean, modern and customer friendly
Attitude of service advisors and the customer lounge with television, beverages and snacks to eat/drink while you wait.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 02/14/2019

Thank you for taking the time to complete our review !

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


RA
Robert A.
Naples, FL
2016 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Bob
Service was timely and identified a few additional service items that would have been needed in 500 miles so I avoided a second visit. Also covered an item that was 22 days out of warranty.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 02/13/2019

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


MA
Martin A.
Naples, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Great service.
Did everything perfectly and did not use high pressure for anything
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 02/13/2019

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


JJ
Jodie J.
Naples, FL
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
beautiful facility and friendly people
Well, the facility is beautiful and the waiting area is very well thought out.
Our service manager(s) did a good job of communicating the issues, etc.
One of their recommendations sounded like a "must", but after further questioning they found out that service had been done within the allowable timeframe and was actually not necessary at this time, which saved me over $100. This is especially important during a time when we are struggling a little with finances, so I was thankful to be able to wait on this.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 02/13/2019

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


EF
Edward F.
Naples, FL
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Tamiami Hyundai service review.
People are very friendly and service staff is very knowledgeable and take the time to explain the problem with your car and what it will take to repair it. Also service facility is very clean and comfortable.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 02/13/2019

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


Verified Customer
Naples, FL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Great
Such great service! I appreciate it
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 02/13/2019

Thank you for taking the time to complete our review !

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


RK
Robert K.
Fort Myers, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2019 Category: Service
Service
Great Dealer nice people. Can not return for service because I am taking car back to Ohio. Service was great. Much nicer people than Hyundai dealer in Tampa where I purchased the car.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 02/13/2019

Thank you for taking the time to complete our review !

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


Verified Customer
Naples, FL
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Personalized service
Reception was efficient and courteous.
Communication was excellant.
Professionalism of the receiving tech support was outstanding
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 02/13/2019

Thank you for taking the time to complete our review !

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


SJ
Suzanne J.
Naples, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
maintenance
fast and efficient service. Dealership is clean and comfortable.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 02/13/2019

Thank you for taking the time to complete our review !

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335