Overview

Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53

3035 Reviews

ReScore Reviews™ (71)

ReScore
Overall Rating 3.9014087/5Overall Rating 3.9014087/5Overall Rating 3.9014087/5rating 3.9014087rating 3.9014087
Original
Overall Rating 1.92958/5rating 1.92958rating 1.92958rating 1.92958rating 1.92958
91% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews


MR
Michael R.
Naples, FL
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Wonderful dealership
Great customer service.

Verified Customer
Naples, FL
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Good service!!
Had a long term problem and they handled wonderfully!!

GB
Gabriel B.
Naples, FL
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
The staff
No complanits

Verified Customer
Bonita Springs, FL
2013 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/20/2018 Category: Service
Review
Staff is courteous.

RI
Richard I.
Naples, FL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
The very best
Pawel was great as always

Verified Customer
Bonita Springs, FL
2015 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Service equaled expectations
We needed a new battery in our 2015 Sonota. It was dead due to sitting for months not being driven. Car wqs towed to Tamiami and the evaluated the problem, called to confirm and replaced the battery. Very timely and responsive.

AJ
Alexandra J.
Naples, FL
2015 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Outstanding Service
Outstanding Service! Thanks Paul!

Verified Customer
Naples, FL
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Great Customer Service
Everyone is very professional and pleasant. I also have a Kia and prefer the Tamiami Hyundai dealership over Airport Kia hands down! Makes me consider about trading in my Kia for another Hyundai.
MATTHEW D L., SERVICE MANAGER from Tamiami Hyundai responded on 10/20/2018

Thank you for taking the time to complete our review!

Matthew Lee
Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 234

Verified Customer
Fort Mill, SC
2015 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2018 Category: Service
Owner
Above average.

TS
Ted S.
Fort Myers Beach, FL
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
OIL CHANGE
GREAT JOB
MATTHEW D L., SERVICE MANAGER from Tamiami Hyundai responded on 10/20/2018

Thank you for taking the time to complete our review! 

Matthew Lee
Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 234

DB
Debbie B.
Naples, FL
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Great service.
Went the extra mile to make sure the car and I were taken care of properly.
MATTHEW D L., SERVICE MANAGER from Tamiami Hyundai responded on 10/20/2018

Great to hear! Thank you for taking the time to complete our review! 

Matthew Lee
Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 234

AB
Anthony B.
Bonita Springs, FL
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
The staff
You
MATTHEW D L., SERVICE MANAGER from Tamiami Hyundai responded on 10/20/2018

Thank you for taking the time to complete our review!

Matthew Lee
Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 234

LS
Luis S.
Naples, FL
2017 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Great and clean
Lisa very good and very effective

Verified Customer
Naples, FL
2012 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
The quiet waiting room
Your service rep, Linda, did an excellent job in getting me scheduled and keeping me informed of the progress.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 10/19/2018

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


TS
Ted S.
Naples, FL
2012 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Service
Excellent
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 10/19/2018

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


VJ
Venetta J.
Delray Beach, FL
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Joy J
Oscar went above & beyond. Customer service department is very customer friendly.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 10/19/2018

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


Verified Customer
Naples, FL
2016 Hyundai Tucson
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/18/2018 Category: Service
Bad service
Car was worse after service.
MATTHEW D L., SERVICE MANAGER from Tamiami Hyundai responded on 10/19/2018

Thank you for taking the time to complete our review! I woudl like to discuss your visit in more detail and correct any concerns you have. Please call me back to discuss.

Thank you,

Matthew Lee
Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 234

LW
Lorraine W.
Naples, FL
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
My Service Visit
The people whom work there are: reliable, patient, knowledgeable, and polite.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 10/19/2018

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


LM
Lorel M.
Naples, FL
2013 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
They did it Again!
Another wonderful experience at Hyundai. Oil, filter, in and out quickly. Everyone, as always, was helpful and efficient. Oscar Campos, Christian, and the whole team is great! Thank you, my Hyundai pals.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 10/19/2018

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


CE
Carol E.
Bonita Springs, FL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Oil change
Wonderful service! Said I needed to be out in one hour and I was!
Love that!
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 10/19/2018

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335