Overview

Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

3224 Reviews

ReScore Reviews™ (76)

ReScore
Overall Rating 3.9473667/5Overall Rating 3.9473667/5Overall Rating 3.9473667/5rating 3.9473667rating 3.9473667
Original
Overall Rating 1.96053/5rating 1.96053rating 1.96053rating 1.96053rating 1.96053
91% Would Recommend
100% Business Response
Latest Review about 1 hour ago

Reviews


ED
Elaine D.
Naples, FL
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Everyone is wanting to help.
A little disappointed that they would not pro-rate the tire that had a screw in it the could not be fixed. When I was with Lexus and had a similar situation, they absorbed in their cost. Whenever my car needed service they would drive from Fort Myers and leave a vehicle for me. This they did for eleven years. Your car is a good one and I am happy with it. I guess I am just spoiled by the service I received.
Everyone at your dealership has been terrific.

Thank you, Elaine Dermody

Verified Customer
Naples, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
The people
I have been going to Tamiami Hyundai for years.
I would not go anywhere else.

FP
Frank P.
Naples, FL
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Trust
After several service experiences we recognize a consistent effort to provide great, reliable service and while this dealer explains any recommended repairs and service levels,They do not push and review all options available to us. We are very pleased with our service experience at Tamiami Hyundai

PL
Patricia L.
Bonita Springs, FL
2015 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Excellent service.
You have always responded immediately whenever I have had problem with my Azeris.

Thanks so much

SS
Sulian S.
Naples, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Great service
Great and fast service

RP
Ralph P.
Bonita Springs, FL
2009 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Excellent Service
I want to recommend Mr.Pawel Bartnickiservice adviser he was excellent and handle my situation very professionally. Also the General Manager for giving me a chance a discount on the service that was like a Christmas present thank you all.
Sincerely
Ralph Portillo

DG
David G.
Naples, FL
2010 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Customer service
Great people and service

MK
Mariska K.
Naples, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Perfect customer service
Oscar did an awesome job letting me know what services need to be done to my car. Everything was done in a timely manner. Would recommend Tamiami Hyundai to other people.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 12/18/2018

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


ED
Eddie D.
Naples, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/17/2018 Category: Service
Clean, professional,quick
Top notch place.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 12/18/2018

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


GB
Gabor B.
Naples, FL
2013 Hyundai Tucson
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/17/2018 Category: Service
Horrible Experience
An 8 month long process and my car still isn’t realizable enough to drive. After owning 3 Hyundai’s I think it’s time to switch to a brand which prioritizes customer service.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 12/18/2018

Thank you for taking the time to complete our review! I would like to discuss your visit in more detail and correct any concerns you have. Please call me back to discuss as I'm trying to reach you also.

Thank you,
 
Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


DS
Dale S.
Naples, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
Service
Service was performed quickly and correctly.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 12/17/2018

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


TS
Tina S.
Fort Myers, FL
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
Best service
I am extremely impressed with this dealership and the way they maintain their customer service . I came in without an appointment for an oil change I told him I had to be out in an hour they got me in and out and had a lovely lounge to sit in while I was waiting there. I like a dealer who gets you on your way and doesn’t try to sell you the world.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 12/17/2018

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


RW
Robert W.
Naples, FL
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
Bobs review
They try very hard to do a great job
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 12/17/2018

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


KP
Kurt P.
Naples, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018 Category: Service
Short wait time
The ability to schedule my appointment on line and see what would be a "good" time which I assume results in a short wait was very appealing. In fact, when we arrived the staff seemed to be very busy. We did not have to wait more than 3-4 minutes before someone introduced themself and began processing our request for service. The waiting room is very nice and well equipped for a lengthy wait, but in fact our regular check=up and oil change took less than 30 minutes. No complaints! We are long time owners of multiple Hyundai's and this service did not disappoint!
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 12/17/2018

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


DD
Debbie D.
Naples, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018 Category: Service
Carlos
Carlos my salesman definitely worked hard for me and I certainly appreciate it!
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 12/17/2018

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


DM
David M.
Naples, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018 Category: Service
service
people provide good service
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 12/17/2018

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


BM
Barbara M.
Naples, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018 Category: Service
First visit, just moved here
Just moved here, great service.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 12/17/2018

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


DM
Dawn M.
Bonita Springs, FL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018 Category: Service
Polite and professional
I have been to this dealership multiple times. I have always had a positive experience.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 12/17/2018

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


SS
Susan S.
Naples, FL
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018 Category: Service
Always the Best Service!
The trunk latch on my Elantra GT broke at close to 70k miles. Even tho this was an unexpected repair, I was able to get it serviced as soon as I got there!

Your service department is great. Always explain the concern & repairs are done in a very timely period.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 12/17/2018

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335


JG
Jonathan G.
Naples, FL
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Great service
Oscar took me in immediately even though I did not have an appointment. He know exactly what was wrong...steering issue, and had it fixed in a very short amount of time. Thank you Oscar
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 12/17/2018

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335