Overview

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5

2745 Reviews

ReScore Reviews™ (73)

ReScore
Overall Rating 4.6849311/5Overall Rating 4.6849311/5Overall Rating 4.6849311/5Overall Rating 4.6849311/5rating 4.6849311
Original
Overall Rating 2.0958932/5Overall Rating 2.0958932/5rating 2.0958932rating 2.0958932rating 2.0958932
90% Would Recommend
100% Business Response
Latest Review 23 minutes ago

Reviews


EN
Elvie N.
Augusta, GA
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019 Category: Service
Google Review
I recommend Taylor Hyundai for sales and service. Have been very satisfied with them.

JW
Juwona W.
Mc Cormick, SC
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019 Category: Service
Exceptional Service
Dave and Stephen were amazing. They were friendly, honest, and amazing.

JD
John D.
Grovetown, GA
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Great Service!!!
Great professional staff
ROBERT S., Service Manager from Taylor Hyundai responded on 10/22/2019

We really appreciate the opportunity to serve you and the great  star review

Robert L. Swiger
Service Manager
Taylor Hyundai

RL
Richard L.
Cameron, NC
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Service
Friendly staff great service
ROBERT S., Service Manager from Taylor Hyundai responded on 10/21/2019

Thank you very much for the awesome review and the kind words

Robert L. Swiger
Service Manager
Taylor Hyundai

Verified Customer
North Augusta, SC
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Customer service
Friendly knowledgeable
ROBERT S., Service Manager from Taylor Hyundai responded on 10/21/2019

Thank you very much for the awesome 5 star review

Robert L. Swiger
Service Manager
Taylor Hyundai

PM
Phyllis M.
North Augusta, SC
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2019 Category: Service
Service
The experience was refreshing and curious
ROBERT S., Service Manager from Taylor Hyundai responded on 10/21/2019

We really appreciate the kind words and the awesome review

Robert L. Swiger
Service Manager
Taylor Hyundai

HH
Hannah H.
North Augusta, SC
2018 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Excellent
The service department was wonderful!
ROBERT S., Service Manager from Taylor Hyundai responded on 10/19/2019

Thank you very much for the kind words and the awesome review

Robert L. Swiger
Service Manager
Taylor Hyundai

Verified Customer
Evans, GA
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Vehicle repair
Repair well handled. Post repair service we’ll handled
ROBERT S., Service Manager from Taylor Hyundai responded on 10/17/2019

Thank you very much for the kind words and the great review

Robert L. Swiger
Service Manager
Taylor Hyundai

Verified Customer
Augusta, GA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019 Category: Service
Excellent Service
Prompt and courteous
ROBERT S., Service Manager from Taylor Hyundai responded on 10/16/2019

Thank you very much for the awesome review

Robert L. Swiger
Service Manager
Taylor Hyundai

TP
Tenoia P.
Hephzibah, GA
2014 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Mr. Tom
Mr. Tom the best service representative I’ve experienced in a long time.
ROBERT S., Service Manager from Taylor Hyundai responded on 10/16/2019

Thank you very much for the kind words and the great review

Robert L. Swiger
Service Manager
Taylor Hyundai

JP
Joseph P.
Evans, GA
2013 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Nice people Fair price Great Services
I brought my car in for an engine light. Repair done at price agreed Car cleaned. Perfect
ROBERT S., Service Manager from Taylor Hyundai responded on 10/14/2019

Thank you very much for the kind words and the awesome review

Robert L. Swiger
Service Manager
Taylor Hyundai

Verified Customer
Birmingham, AL
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019 Category: Service
Great service
Took my car to be serviced and they thoroughly checked everything. They also called me to keep me in the loop on everything I had going on with it. They weren't pushing to do all kinds of unwanted work on it. Got my car back good to go and with a fresh wash.
ROBERT S., Service Manager from Taylor Hyundai responded on 10/14/2019

We appreciate your business and the great review

Robert L. Swiger
Service Manager
Taylor Hyundai

Verified Customer
Augusta, GA
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019 Category: Service
Service
Always satisfied with the service I receive at Taylor Hyundai. Always try to use service representative, Sheri. She gets the job done.
ROBERT S., Service Manager from Taylor Hyundai responded on 10/11/2019

Thank you very much for the kind words and the awesome review

Robert L. Swiger
Service Manager
Taylor Hyundai

ED
Eugenie D.
Augusta, GA
2012 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019 Category: Service
My experience at Hyundai
TOM in service is the best.
ROBERT S., Service Manager from Taylor Hyundai responded on 10/09/2019

Thank you very much for the kind words and the great review

Robert L. Swiger
Service Manager
Taylor Hyundai

FD
Frank D.
Aiken, SC
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019 Category: Service
Maintenance and repair
Thank you for a job well done.
ROBERT S., Service Manager from Taylor Hyundai responded on 10/09/2019

Thank you for the kind words and the great review

Robert L. Swiger
Service Manager
Taylor Hyundai

SM
Sean M.
Aiken, SC
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019 Category: Service
always good service
i have been extremely happy with my Hyndai since i bought it and the services provided by your company make it so much better
ROBERT S., Service Manager from Taylor Hyundai responded on 10/09/2019

Thank you very much for the great review and the kind words.

Robert L. Swiger
Service Manager
Taylor Hyundai

TD
Tiffany D.
Augusta, GA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019 Category: Service
Service
The staff is very friendly and they work very quickly to get repairs done. Don in service has been very helpful!
ROBERT S., Service Manager from Taylor Hyundai responded on 10/09/2019

Thank you for the kind words and the great review

Robert L. Swiger
Service Manager
Taylor Hyundai

MS
Mark S.
Augusta, GA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
Polite service every time
Fast service, friendly employees!
ROBERT S., Service Manager from Taylor Hyundai responded on 10/08/2019

Thank you very much for the kind words and the great review

Robert L. Swiger
Service Manager
Taylor Hyundai

RJ
Rennitta J.
Waynesboro, GA
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/07/2019 Category: Service
Car detail
2 points. My car wasn't cleaned property and I had to pay 159.00 for a very poor job. Will never do it again. I recommend all services except the car detailing.
ROBERT S., Service Manager from Taylor Hyundai responded on 10/08/2019

Dear Valued Customer, I am very sorry that your vehicle was not properly cleaned and will extend an offer to clean it properly free of charge to you. Thank you for the good survey and we really appreciate your business

Robert L. Swiger
Service Manager
Taylor Hyundai

SM
Steven M.
North Augusta, SC
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/04/2019 Category: Service
Taylor Hyundai
Service manager called and said no goodwill for batteries. Was 3 months out. No problem with dealership. Hyundai should do better with batteries.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/04/2019 Category: Service
Service visit, break down
Not happy with non covered items
Roadside assistance took 3 hours. Was told 90 minutes
ROBERT S., Service Manager from Taylor Hyundai responded on 10/07/2019

Dear Valued Customer, after our phone conversation this morning i attempted to call you back at the time you requested and I am just getting your voice mail, Please call me at you earliest convenience, I left the contact info on the voice mail

Robert L. Swiger
Service Manager
Taylor Hyundai