Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(3,127 Reviews)

ReScore Reviews™ (131)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
91% Would Recommend
100% Business Response
Latest Review 7 days ago

Reviews


CC
Charles C.
Augusta, GA
2017 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2021 Category: Service
Great service
Always great service.
RS
ROBERT S., Service Manager from Taylor Hyundai responded on 02/24/2021

Thank you very much for letting us service you vehicles over the years

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453

Verified Customer
Grovetown, GA
2011 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2021 Category: Service
Excellent follow up
Was able to actively listen to my concerns and respond appropriately. She didn’t demean me for my ignorance. She respectfully explained what was needed for me to feel comfortable going to Taylor Hyundai again. From this phone call, I am confident that the mechanics will do quality checks.

Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/23/2021 Category: Service
Lack of quality maintenance and quality checks
They need to start quality checking their work.
ROBERT S., Service Manager from Taylor Hyundai responded on 02/23/2021

Thank you very much for the comments and taking the time to discuss it with Dana your advisor

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
ROBERT S., Service Manager from Taylor Hyundai responded on 02/23/2021

Thank you very much for the positive feedback

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453

JK
Judy K.
Augusta, GA
2016 Hyundai Veloster
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2021 Category: Service
Service experience
staff was courteous and friendly. Appropriate Covid 19 precautions were used by staff and in their waiting room area. Good selection of hot drinks, as coffee, tea, or hot chocolate, was available in the waiting area.
RS
ROBERT S., Service Manager from Taylor Hyundai responded on 02/16/2021

Thank you very much for the awesome review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453

BB
Bazy B.
Evans, GA
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2021 Category: Service
Ann Taylor is awesome
Ms Taylor helped me 30 yrs ago when no other dealer would. I only buy from her company
RS
ROBERT S., Service Manager from Taylor Hyundai responded on 02/15/2021

Thank you very much for the great review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453

LO
Leo O.
Mc Cormick, SC
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2021 Category: Service
Very professional and courteous
Very professional and courteous

Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/12/2021 Category: Service
Very profession and courteous
Very professional and courteous.
RS
ROBERT S., Service Manager from Taylor Hyundai responded on 02/15/2021

Thank you the taking the time to discuss the review with your advisor

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453

AV
Andre V.
Evans, GA
2016 Hyundai Veloster
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2021 Category: Service
Not a single complaint
Taylor Hyundai has taken very good care of my Veloster twice now. Both times I received it back in a timely manner. Advisors are very knowledgeable and respectful. Most definitely bringing it back.
RS
ROBERT S., Service Manager from Taylor Hyundai responded on 02/12/2021

We appreciate the kind words and the awesome review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453

TW
Timothy W.
Edgefield, SC
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2021 Category: Service
2016 Hyundai Tucson - Oil Change
The service department did a great job as always. Highly recommended!
RS
ROBERT S., Service Manager from Taylor Hyundai responded on 02/10/2021

Thank you very much for your patronage and for the great review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453

Verified Customer
Augusta, GA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2021 Category: Service
Personal
Great service, Get you in and out on a timely basis. Kinda costly
ROBERT S., Service Manager from Taylor Hyundai responded on 02/08/2021

Thank you very much for the wonderful review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453

DG
Doris G.
Augusta, GA
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2021 Category: Service
Quality service.
Will not hesitate to use your service. Taylor Hyundai is everything that is expected.
RS
ROBERT S., Service Manager from Taylor Hyundai responded on 02/08/2021

We really appreciate the kind words and awesome review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453

Verified Customer
Augusta, GA
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2021 Category: Service
Great
Very great service
ROBERT S., Service Manager from Taylor Hyundai responded on 02/08/2021

We really appreciate the opportunity to serve you and the great review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453

PL
Patrica L.
Augusta, GA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2021 Category: Service
Service Department
A great service team.
RS
ROBERT S., Service Manager from Taylor Hyundai responded on 02/08/2021

Thank you very much for the kind words and the great review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453

Verified Customer
Williston, SC
2012 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2021 Category: Service
Service was excellent
Service was excellent
ROBERT S., Service Manager from Taylor Hyundai responded on 02/07/2021

Thank you very much for the kind words and the awesome review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453

DW
Donald W.
Augusta, GA
2020 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2021 Category: Service
Awesome Service
Making an appointment was easy and the service at Taylor Hyundai was exceptional! They even washed my car after finishing changing the oil, rotating my tires, and doing a fuel treatment. I highly recommend!
RS
ROBERT S., Service Manager from Taylor Hyundai responded on 02/07/2021

Thank you very much for the opportunity and the wonderful review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453

IW
Irma W.
Evans, GA
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2021 Category: Service
Super shuttle service
Thanks for the efficient shuttle service, Danielle!
RS
ROBERT S., Service Manager from Taylor Hyundai responded on 01/30/2021

Thank you very much for the kind words and the great review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453

JG
Jacqueline G.
Saluda, SC
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2021 Category: Service
Good people
The people
RS
ROBERT S., Service Manager from Taylor Hyundai responded on 01/30/2021

We greatly appreciate the awesome review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453