Taylor Hyundai

Thank you very much for the information I will ensure that it is passed along at out next weekly service meeting. We greatly appreciate the opportunity to serve you at Taylor Hyundai

Thank you very much for the kind words and the great survey. We greatly appreciate lthe opportunity to serve you 

Thank you very much for the kind words and the 5 star survey. We greatly appreciate the opportunity to serve you at Taylor Hyundai

Dear valued customer, I have left a couple of messages trying to discuss you recent visit but have not received a call back. I can see from the write up sheet that your complaint was the engine was not running as smooth as it used to. No mention was made about the timing chains. You also signed acknowledgment that there would be 125.00 diagnostic charge. after completing the diagnostics it was determined that the spark plugs were worn out, Hyundai recommends replacement every 100,000 miles and your vehicle has 102,000 miles. We also recommend some other items that were due to be performed at 100,000 miles which were declined. If possible I would like to discuss this matter further with you.

Thank you

THANK YOU VERY MUCH FOR THE KINDS WORDS. WE LOOK FORWARD TO CONTINUING TO SERVE YOU IN THE FUTURE

Dear valued customer it was great talking to you and I greatly appreciate your input. If you need any assistance in the future please feel free to contact me.

Thank you very much for the kind words and the 5 star survey. It is our pleasure to serve you at Taylor Hyundai

Thank you very much for the kind words and the 5 star survey

Thank you very much for the kind words. We have had a complete turn over in personnel and we are trying to turn things around. We greatly appreciate the 5 star survey

Thank you very much for the kind words and the 5 star survey. We appreciate he opportunity to serve you

Dear valued customer, it was great talking to you this afternoon and I am very glad that we got things worked out. I also appreciate the excellent review that you gave us on Google. Feel free to contact me anytime I can be of assistance

Dear valued customer, I have reviewed your repair order and talked with the parts department, the technician that worked on your vehicle and the shop foreman that verified his diagnosis. Where your leak was there is a plastic pipe that comes up from the pump and it was cracked. the proper way to repair that concern is to replace the water pump and the hose, since the plastic pipe was brittle and already cracked in one spot replacing the hose that has a special end made on it with a hose and clamp is just putting a band aid on the situation as the brittle plastic pipe that is a part of the water pump will break again and your leak will return. We are a new car dealership and repair vehicles properly because our reputation depends on it. If i can be of any further assistance in the matter please feel free to call me or stop by and talk to me about it.

Thanks

Thank you very much for the kind word and the 5 star survey. We at Taylor Hyundai greatly appreciate the opportunity to serve you

Thank you very much for the kind words and the opportunity to serve you.

Dear valued customer, I am Bob Swiger the new Service Manager at Taylor Hyundai. By looking over your history I see that this was your first visit to our Service Department. I would like to discuss the service visit with you so please feel free to call me at your earliest convenience.

Thanks in advance 

Thank you very much for the kind words and the 5 start survey. We at Taylor Hyundai greatly appreciate the opportunity to serve you

Thank you for taking the time to fill out the survey. I will review your appointment process to see if i can locate where the miscommunication came from. Thank you very much for the opportunity to serve you

Thank you very much for the good survey. We at Taylor Hyundai greatly appreciate the opportunity to serve you

We greatly appreciate the 5 star survey and will continue to strive to provide excellent customer service.

Thank you very much for the response from your survey. The advisor that assisted you has been working with us approximately 70 days and is still polishing his technique. We will continue to strive to provide excellent customer service at Taylor Hyundai. Thank you for the privilege to serve you