Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

151 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


JN
JUSTIN N.
Little Chute, WI
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
Great Service!
Everyone there is always so nice and helpful. The service I receive is top-notch every time!

LW
Lisa W.
Appleton, WI
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Lisa said they are nice, helpful, and she really likes them
This review was collected via phone interview by Customer Research Inc.

RL
Robert L.
Menasha, WI
Cadillac DeVille
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018 Category: Service
Robert said the business was honorable and provided good service.
This review was collected via phone interview by Customer Research Inc.

RA
RAY A.
Neenah, WI
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Done quick and timely with a smile
Can always count on getting what I need done, done and not having to hear a bunch of upseeling!

AB
Annette B.
Neenah, WI
Oldsmobile Cutlass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Annette said they were really kind and helpful which she really appreciated.
This review was collected via phone interview by Customer Research Inc.

AD
Ahmad D.
Appleton, WI
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Ahmad said the staff provided good customer service, a good price, and an overall good experience.
This review was collected via phone interview by Customer Research Inc.

JP
Jonathon P.
Antigo, WI
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Jonathon said the business has good people. He would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

MP
Michael P.
Neenah, WI
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Michael said the employees were really courteous. They provided time efficient service. They were informative. They provided really good service. The service was done at the right price.
This review was collected via phone interview by Customer Research Inc.

EF
elizebeth f.
Oshkosh, WI
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Hospitality & Care
I bought my car from here and have my car serviced here. I am a raving fan. Always have good attitudes and the willingness to help when they can. They go above and beyond as far as i have experienced. Honesty is outstanding as well. Gave me a quote for some service, discounted the cost because the tech was done sooner than anticipated. You can't get that anywhere else i have been. Absolutely an amazing place!

SL
Skip L.
Appleton, WI
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Skip said the business was very accommodating, he got in quickly and they finished two of his vehicles. They did an excellent job. He said he tried to schedule an appointment on the business website, but it didn't work.
This review was collected via phone interview by Customer Research Inc.

MR
Manny R.
Appleton, WI
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Manny said that he would recommend this business for service. He is a returning customer.
This review was collected via phone interview by Customer Research Inc.

RD
Rodger D.
Wisconsin
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Rodger said the staff members are good people. They got him in and out quickly, and at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

HB
Hannah B.
Appleton, WI
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Hannah said the business's employees have really good customer service. The model of her 6-cylinder vehicle is very difficult to get the alternator out. The wrong product was sent, but they were still able to get it re-ordered and done. They gave her a discount for it taking longer. The place provided a loaner vehicle. She has already recommended this facility. She is really impressed with the service, and the way they contacted her about the issue and their ability to work it out. Even without the discount, the cost would have been$130 less than quoted elsewhere.
This review was collected via phone interview by Customer Research Inc.

KS
Kyle S.
Green Bay, WI
INFINITI G35 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Very helpful staff!
They really go above and beyond to make sure the job is done correctly!!!

AB
Andrea B.
Wisconsin
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Andrea said that the place's technicians are trustworthy.
This review was collected via phone interview by Customer Research Inc.

EO
Eduardo O.
Appleton, WI
Ford Flex
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2018 Category: Service
Eduardo said the service was pretty good. It took a bit before he was greeted, but once he was the employees were very helpful and decent. Their prices were also reasonable.
This review was collected via phone interview by Customer Research Inc.

AS
alex s.
Appleton, WI
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Great service and prices!
Always a pleasure getting my car worked on! Friendly service and great prices! Never taking my car anywhere else. I’m happy I found this shop.

BT
Bruce T.
Wausau, WI
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Spoke with Bruce's wife. She said there was an issue with her vehicle, shortly, after she purchased it. The employees fixed the problem.
This review was collected via phone interview by Customer Research Inc.

MZ
Michael Z.
Appleton, WI
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Michael said he was very happy with the service and they were very much on the ball. He said they were fast and made it very easy for him and he will definitely use them again.
This review was collected via phone interview by Customer Research Inc.

VR
VERONICA R.
Appleton, WI
Chevrolet Volt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Great customer service every time!
We’ve never had anything but an amazing experience at Car Guys! Everyone is incredibly helpful, easy to talk to, and accommodating. The service to our vehicles is always done with great care! Great, great, great place!!