Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85
4.9

( 155 Reviews )

99% Would Recommend
Latest Review 11 months ago

Reviews


LS
LORI S.
Greenville, WI
Chrysler Town & Country SWB
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/27/2017
Customer service
I was at one time a very satisfied customer team behm but after today's experience your customer service is terrible

ST
Susen T.
Appleton, WI
Kia Sedona
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/30/2018 Category: Service
Susen said she had to take her vehicle back to the business within 4 hours of getting it back.
This review was collected via phone interview by Customer Research Inc.

MS
MARY S.
Greenville, WI
Ford Edge
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/31/2017
Clean snd relatively quick.
I should of been informed prior to servicing that my vehicle takes 6 quarts of oil. Was charged for the additional 1 quart. Never before has this ever happened at any other oil change locations.
Oliver B., Owner from Car Guys Auto Garage responded on 02/06/2017

Mary,

Thank you for taking my call Wednesday.  Whenever we have a new vehicle in for oil & filter service, as part of the entry process, we always check the required filter, viscosity of oil and amount of oil required.  If the vehicle requires a special filter/oil or oil in excess of the maximum included in the service as priced, we always make the additional requirement known before the vehicle goes into the shop.  The coupon and promotional price used had a maximum of 5 of quarts as stated on the coupon.  The Ford Edge requires 6 quarts.  We are sorry for any confusion this may have caused and look forward to seeing you during your next visit!

Thanks,

Craig Olson, Service Mgr.
teambehmautomotive@gmail.com
512 W Northland Ave
Appleton, WI 54911
920 221-3211

RL
Robert L.
Menasha, WI
Cadillac DeVille
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018 Category: Service
Robert said the business was honorable and provided good service.
This review was collected via phone interview by Customer Research Inc.

EO
Eduardo O.
Appleton, WI
Ford Flex
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2018 Category: Service
Eduardo said the service was pretty good. It took a bit before he was greeted, but once he was the employees were very helpful and decent. Their prices were also reasonable.
This review was collected via phone interview by Customer Research Inc.

TZ
Tanya Z.
Kaukauna, WI
Kia Spectra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2018 Category: Service
Tanya said the staff found out other things were wrong with her vehicle, so they weren't able to do what she needed done.
This review was collected via phone interview by Customer Research Inc.

KT
Kevin T.
Appleton, WI
Cadillac SRX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/17/2018 Category: Service
Kevin said he received pretty good service.
This review was collected via phone interview by Customer Research Inc.

AH
Alex H.
Wisconsin
Kia Forte Koup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/22/2018 Category: Service
Alex said the staff was nice and completed service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MC
Mike C.
Wisconsin
Chevrolet TrailBlazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/30/2017 Category: Service
Mike said this business provided very good service.
This review was collected via phone interview by Customer Research Inc.

YK
Yvonne K.
Wisconsin
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2017 Category: Service
Yvonne said she did not receive a receipt letting her know what repairs were completed. However, the employees were kind.
This review was collected via phone interview by Customer Research Inc.

PR
Paul R.
Appleton, WI
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2017 Category: Service
Spoke with Carolyn. She said they are pretty good and cordial. She was happy with the work.
This review was collected via phone interview by Customer Research Inc.

BS
BRENDA S.
Neenah, WI
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/27/2017
The service
Good

JL
Jeromy L.
Menasha, WI
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/27/2016 Category: Service
Jeromy said they got him in when he needed it, and they did it in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

VG
VINNIE G.
Kaukauna, WI
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2016
Service
Almost fixed my problem.
Oliver B., Owner from Car Guys Auto Garage responded on 12/27/2016

Vinnie,

We are sorry that the recent service visit for the Mustang to replace a stuck open thermostat did not entirely remedy the no heat issue.  We would be happy to schedule an appointment to remove the blockage in the heat ducts.

Respectfully,

Oliver Behm, Owner
Craig Olson, Shop Mgr.
teambehmautomotive@gmail.com
512 W Northland Ave
Appleton, WI 54911
920 221-3211

BS
BRENDA S.
Neenah, WI
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/18/2016
Fast and efficient
Good

JM
Jon M.
Wisconsin
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2016 Category: Service
Jon said this business pressured him into adding additional services.
This review was collected via phone interview by Customer Research Inc.

TH
TAMMY H.
Appleton, WI
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/14/2016
Fast and very friendly
Awesome place

DZ
David Z.
Green Bay, WI
Chevrolet Equinox
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2016 Category: Service
David said this business did a really good job and they fixed the problem with no hassle.
This review was collected via phone interview by Customer Research Inc.

TK
Travis K.
Appleton, WI
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Travis said that the place does good work.
This review was collected via phone interview by Customer Research Inc.

SF
Steve F.
Appleton, WI
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Steve said he would definitely recommend this business.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 155 in total