Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

638 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.25/5rating 1.25rating 1.25rating 1.25rating 1.25
94% Would Recommend
Latest Review 5 days ago

Reviews


SM
Srikanth M.
Mechanicsburg, PA
Honda Insight
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2015 Category: Service
Srikanth said this business was prompt, quick, and very helpful.
This review was collected via phone interview by Customer Research Inc.

IS
Ivan S.
Mechanicsburg, PA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2015 Category: Service
Spoke with Mary. She said the business was very thorough and kind. She lives behind them. They were up front and congenial.
This review was collected via phone interview by Customer Research Inc.

SS
Stacey S.
Mechanicsburg, PA
Mercedes-Benz GLK350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2015
Efficient and Friendly
Very friendly and helpful. My last minute service request was completed in only a few hours. I would highly recommend them.

NB
Nancy B.
Mechanicsburg, PA
Dodge Stratus
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/01/2015 Category: Service
Nancy said she had to spend a lot of money to get her vehicle running but that was fine. She has no complaints.
This review was collected via phone interview by Customer Research Inc.

JM
Jeffrey M.
Newville, PA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2015 Category: Service
Jeffrey said he could not have had a better experience during his visit.
This review was collected via phone interview by Customer Research Inc.

SL
Sharon L.
Mechanicsburg, PA
Saturn SL2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2015
Great garage
I dropped my car off for a scheduled appointment. When I made the appointment I told the person on the phone I would need a ride home. I was assured this would be no problem. When I arrived for my appointment, I reminded the person at the counter that I would need a ride - within 10 minutes, I was on my way home! Everyone I spoke with was very polite and professional. Also, as a single lady, I didn't feel like I was being taken advantage of and being told I needed unnecessary work done on my vehicle. Very impressed!

JF
Joseph F.
Lewisberry, PA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2015
great new location
happy with first service. will be back with all family vehicles in the future.

HB
Heath B.
Mechanicsburg, PA
Mercury Milan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2015 Category: Service
Heath said this business was quick and had affordable service. He had a great experience and the employees knew what they were talking about.
This review was collected via phone interview by Customer Research Inc.

SB
Steven B.
Carlisle, PA
Mercedes-Benz CLK500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2015 Category: Service
Steven said this business is prompt, courteous, and affordable.
This review was collected via phone interview by Customer Research Inc.

LH
Larry H.
Mechanicsburg, PA
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2015
Good Service & friendly staff.
We've had very good service the times we've had our car in, the problems have been solved and in a very timely manner. I would recommend this company to others, and all the staff have been very friendly and helpful. Thank You

BP
Babu P.
Mechanicsburg, PA
Toyota Prius
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/20/2015 Category: Service
Babu said the mechanic that worked on his vehicle did not use gloves during the service and his floor mats are now soiled with grease and oil.
This review was collected via phone interview by Customer Research Inc.

BR
Barry R.
Mechanicsburg, PA
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2015 Category: Service
Barry said he would have liked a little more updated information from this business on when his vehicle was going to be ready. It was not a big deal and he knew it would not be done in the same day, but it was getting late in the evening the next day and he would have liked to know how long the service was going to take.
This review was collected via phone interview by Customer Research Inc.

BW
Beth W.
Millerstown, PA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2015
Customer Satisfaction
When I first brought my car to Team One Auto we had a small mishap but Jason and the Team One Group provided excellent Service and corrected the problem in a timely manner. Thank you!!!

AF
Albert F.
Lemoyne, PA
Buick Verano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2015 Category: Service
Albert said this business was convenient. They were courteous and prompt with their service.
This review was collected via phone interview by Customer Research Inc.

DB
Dean B.
Mechanicsburg, PA
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2015
No BS!
Quite a refreshing change in having a service that is up front about how their shop operates and doesn't add a lot of steep overhead.

TS
Thomas S.
Mechanicsburg, PA
Pontiac Firebird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2015 Category: Service
Thomas said they were timely and very cordial.
This review was collected via phone interview by Customer Research Inc.

SS
Shekar S.
Mechanicsburg, PA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2015 Category: Service
Shekar said the person at the front desk and the work performed on his vehicle were very good.
This review was collected via phone interview by Customer Research Inc.

MT
Meredith T.
Mechanicsburg, PA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2015
Quality work for a good price
Knowledgeable employees and affordable prices

AC
Anthony C.
Enola, PA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2015
ser
The service and the price is very good, Tim works very hard to get you in and out in a timely manner, glad you guy's are in Mechanicsburg now! Thanks Tony Crisci

BL
Brad and Leeann L.
Enola, PA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2015
they are very nice
Willing to go the extra mile for you