Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

706 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
100% Would Recommend
93% Business Response
Latest Review 4 days ago

Reviews


LM
Larry M.
Broken Arrow, OK
Chrysler Sebring
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/22/2019 Category: Service
Larry said he recommends this facility.
This review was collected via phone interview by Customer Research Inc.
Nathan H. from Team-One Automotive responded on 03/04/2019

Thank you for your business, Larry.  We appreciate you!


NS
Nelson S.
Broken Arrow, OK
Ford Edge
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/22/2019 Category: Service
Nelson said it took several days to get his vehicle, because there was a delay on the parts.
This review was collected via phone interview by Customer Research Inc.

SM
Strozier M.
Broken Arrow, OK
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Strozier said his leak is still leaking but he may have put too much oil in the vehicle. He said the service was good and professional. They were the only ones to figure out what the problem was with his vehicle, and they gave him a lifetime guarantee.
This review was collected via phone interview by Customer Research Inc.
Nathan H. from Team-One Automotive responded on 03/04/2019

Thank you, Strozier, for your review.  We appreciate your business!


NE
Nathan E.
Oklahoma
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019 Category: Service
Nathan said they were professional. They had a clean and inviting environment.
This review was collected via phone interview by Customer Research Inc.
Nathan H. from Team-One Automotive responded on 01/29/2019

Thank you for your comment.  We appreciate your business.


DB
DEWAYNE B.
Tulsa, OK
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
Friendly and Honest
My car started acting up on Friday night around 5, I called Nate and he told me to bring it by, he ran a test and gave me an idea, kept it for the weekend and had it fixed Monday night because he knew that was my only vehicle. Great service!

MW
MIKE W.
Bixby, OK
Land Rover Range Rover
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019
Range Rover
The guys at team one are awesome. Excellent customer service- Nate is a good honest guy. Great mechanics fair prices
Nathan H. from Team-One Automotive responded on 01/21/2019

Thanks Mike!  We appreciate your business!


ML
Mike L.
Oklahoma
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Mike said the service was good.
This review was collected via phone interview by Customer Research Inc.
Nathan H. from Team-One Automotive responded on 01/21/2019

We appreciate your business!


RW
Rita W.
Broken Arrow, OK
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Spoke with Rita's husband. He said they did what he had asked them to do and finished when he told them to.
This review was collected via phone interview by Customer Research Inc.
Nathan H. from Team-One Automotive responded on 01/16/2019

Thank you for your business!!


DH
Doug H.
Broken Arrow, OK
GMC Yukon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/02/2019 Category: Service
Doug said they had his vehicle for a week.
This review was collected via phone interview by Customer Research Inc.

DM
Darren M.
Tulsa, OK
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018 Category: Service
Darren said they have good service.
This review was collected via phone interview by Customer Research Inc.

MM
Mario M.
Broken Arrow, OK
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Mario said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DB
DEWAYNE B.
Tulsa, OK
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
Oil change
What can I say, like these guys!
Nathan H. from Team-One Automotive responded on 12/20/2018

Thanks Dewayne!  We like you too!! Thank you for your continued business!


BW
Ben W.
Broken Arrow, OK
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2018 Category: Service
Ben said the staff did a pretty good job, but sometimes the communication wasn't great.
This review was collected via phone interview by Customer Research Inc.

LC
LARRY C.
Broken Arrow, OK
GMC Envoy
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2018
Return Trip/Second Time Around
Took car into shop & it was there over week end for total of 5 days! Initial problem was the sound of car. Paid well over $1100 to get car but it still had loud sound. Took back after about a week. After test drive problem was diagnosed that should have been corrected on first trip. Long story short it was corrected after paying another $150 for parts only as they did waive labor charge, but was disappointed that it required second trip to get it done correctly.

NS
Nelson S.
Broken Arrow, OK
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Nelson said the staff members are professional and knowledgeable with the service they provide.
This review was collected via phone interview by Customer Research Inc.
Nathan H. from Team-One Automotive responded on 12/20/2018

Thank you, Nelson.  We appreciate your business.


PE
Paul E.
Tulsa, OK
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Paul said the business has always been fantastic. He has known Nat for several years and he is always good.
This review was collected via phone interview by Customer Research Inc.
Nathan H. from Team-One Automotive responded on 11/16/2018

Thanks, Paul.  Thank you for your continued business!


TD
Tom D.
Broken Arrow, OK
Saturn Outlook
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Tom said they were honest and do a great job.
This review was collected via phone interview by Customer Research Inc.
Nathan H. from Team-One Automotive responded on 11/16/2018

Thank you, Tom.  We appreciate your business!


MC
Mike C.
Broken Arrow, OK
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Mike said the business did everything he could hope for and they treated him nice and they were pretty quick too.
This review was collected via phone interview by Customer Research Inc.
Nathan H. from Team-One Automotive responded on 11/14/2018

Thanks, Mike.  We appreciate your business!


SG
Susan G.
Broken Arrow, OK
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Susan said the staff was very helpful and informative. She stated that she really appreciated the transportation provided.
This review was collected via phone interview by Customer Research Inc.
Nathan H. from Team-One Automotive responded on 11/14/2018

Thank you, Susan.  We appreciate your business!!


GP
Glenda P.
TULSA, OK
Acura 2.2CL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Glenda said Troy knows what he's doing. He is professional and she knows she won't have to take the vehicle back. Nate is a great mechanic and she really appreciates him. He takes good care of her vehicle and she said he's the best she's seen.
This review was collected via phone interview by Customer Research Inc.
Nathan H. from Team-One Automotive responded on 11/02/2018

Thank you, Glenda.  We appreciate your business!