Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

1317 Reviews

ReScore Reviews™ (31)

ReScore
Overall Rating 4.7419371/5Overall Rating 4.7419371/5Overall Rating 4.7419371/5Overall Rating 4.7419371/5rating 4.7419371
Original
Overall Rating 2.25806/5Overall Rating 2.25806/5rating 2.25806rating 2.25806rating 2.25806
94% Would Recommend
100% Business Response
Latest Review about 17 hours ago

Reviews


Verified Customer
Westfield, IN
2016 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/02/2018 Category: Service
Good recall service.
I like the free car wash. I also appreciate hat they worked in an oil change which had not been scheduled.
darryl m. from Terry Lee Hyundai responded on 02/05/2018

Thank you for taking the time to complete this survey!


CB
Calvin B.
Fishers, IN
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/30/2018 Category: Service
friendly, clean and efficient.
I would recommend Terry Lee anytime.
darryl m. from Terry Lee Hyundai responded on 01/30/2018

Thank you for taking the time to complete this survey!


Verified Customer
Fishers, IN
2015 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/22/2018 Category: Service
Missing a step.
Had my Genesis in for an oil change and it was suggested that the cabin air filter was due to be changed. I took their word for it and had it changed but they should have shown me the dirty filter. Especially since it was over $50.00 just for the filter.
darryl m. from Terry Lee Hyundai responded on 01/22/2018

Thank you for taking the time to complete this survey.


AK
Allison K.
Anderson, IN
2015 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/08/2018 Category: Service
Service visit
My vehicular service went well

Verified Customer
Carmel, IN
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/19/2017 Category: Service
Great service
Fast and efficient

Verified Customer
Pendleton, IN
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/18/2017 Category: Service
Facilities are clean and inviting.
Dealership is nicely laid out and overall inviting.

Verified Customer
Elwood, IN
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/27/2017 Category: Service
Not done yet
Will wait for results of 2nd visit

Verified Customer
Indianapolis, IN
2015 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/25/2017 Category: Service
oil change
oil change

Verified Customer
Mc Cordsville, IN
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2017 Category: Service
Friendly Staff
Worth the drive for me.

Verified Customer
Noblesville, IN
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/19/2017 Category: Service
Overall
Overall better than I expected

DC
David C.
Indianapolis, IN
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/18/2017 Category: Service
Great customer service
Terry Lee Hyundai impressed me with the care provided to get my vehicle back on the road. Terry Lee has got it right!!
David C

Verified Customer
Noblesville, IN
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/12/2017 Category: Service
Best place to be
Friendly technicians and clean environment. Vehicle was serviced on time.

Verified Customer
Noblesville, IN
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2017 Category: Service
Oil change
Close to home. Able to drop in to get the oil changed without an appointment. Done within 1 1/2hrs.

Verified Customer
Fishers, IN
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2017 Category: Service
Review
Review

Verified Customer
Westfield, IN
2015 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/20/2017 Category: Service
Courteous staff
Full service, courteous staff, allow proper time if waiting

Verified Customer
Noblesville, IN
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2017 Category: Service
Good service, but expensive
The service is good, but expensive

Verified Customer
Carmel, IN
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/23/2017 Category: Service
If you have to go to a dealer....
Timely, friendly, but returned car dirty and greasy after performing work.

Verified Customer
Saint Joseph, MI
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/23/2017 Category: Service
mr
Expensive compared to competitors.

ML
Michael L.
Noblesville, IN
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/04/2017 Category: Service
Every one was polite to me
Yes
Josh F., Fixed Operations Director from Terry Lee Hyundai responded on 09/05/2017

Thank you for the review. We will see you next time !

Josh Frick
Fixed Operations Director
Terry Lee Companies, Inc.
317-272-8860

CC
CATHERINE C.
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/01/2017 Category: Service
Exceptional but...
The quick service was excellent except for one minor oversight. They neglected to but my headlights back in the "auto" mode.
Josh F., Fixed Operations Director from Terry Lee Hyundai responded on 09/05/2017

Thank you for the insight on your last service visit, and we will work to make sure this does not happen.

Thanks again for taking the time to fill out our review.

Josh Frick
Fixed Operations Director
Terry Lee Companies, Inc.
317-272-8860