Reviews
CW
Chris W.
Indianapolis, IN
New used car
Loved my experience with Terry Lee and my new car. From Lucas my salesman to Stephanie in the finance department, it was the easiest experience I ever had with a car dealer.
Recommended
Jason B. from Terry Lee Hyundai responded on 04/01/2019
Thank you for the awesome 5 star review
Verified Customer
Noblesville, IN
2018 Hyundai Tucson
Verified Customer
everyone very respectful and it is close to home
excellent
Recommended
Jason B. from Terry Lee Hyundai responded on 04/01/2019
Thank you for the 5 star review
Verified Customer
Fishers, IN
2013 Hyundai Azera
Verified Customer
Poor communication and long repair time
Poor communication, long repair timelines, returned the vehicle dirty.
Jason B. from Terry Lee Hyundai responded on 03/31/2019
Thank you for taking the time to complete the review your feed back helps our dealership get better. I am sorry to hear that your last visit did not go as planned. I will be reaching out to you to see if I can help.
Jason Broaddus service manager
Terry Lee Hyundai and Genesis
jbroaddus@terrylee.com
3176747432
AR
April R.
Cicero, IN
2016 Hyundai Elantra
Verified Customer
very slow service
Very slow and hardly any communication but the quality of work was good.
Recommended
Jason B. from Terry Lee Hyundai responded on 03/31/2019
Thank you for taking the time to complete the review your feed back helps our dealership get better. I am sorry to hear that your last visit did not go as planned. I will be reaching out to you to see if I can help.
Jason Broaddus service manager
Terry Lee Hyundai and Genesis
jbroaddus@terrylee.com
3176747432
Verified Customer
Fishers, IN
2008 Hyundai Elantra
Verified Customer
oil change
Quick service. In and out in under 30 minutes.
Recommended
Jason B. from Terry Lee Hyundai responded on 03/31/2019
Thank you for the 5 star review
AS
Andrew S.
Fortville, IN
2016 Hyundai Veloster
Verified Customer
Great service. Remembering costumers.
It’s always a pleasure getting service there and the staff is great at remember who you are and what you are interested in.
Recommended
Jason B. from Terry Lee Hyundai responded on 03/31/2019
Thank you for the awesome 5 star review
CS
Christina S.
Indianapolis, IN
2018 Hyundai Tucson
Verified Customer
The Service Team Goes the Extra Mile
They were patient in answering my many questions and even though I took the car in for just an oil change, they took the time in their busy schedule to check out something I was a little concerned with regarding the dashboard lights. I hadn’t made an appointment, but they took the time to run a check on it and make sure everything was alright. I appreciate the excellent service they provide.
Recommended
Jason B. from Terry Lee Hyundai responded on 03/30/2019
Thank you for the 5 star review
GC
Gerald C.
Fishers, IN
2014 Hyundai Sonata
Verified Customer
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Recommended
Jason B. from Terry Lee Hyundai responded on 03/29/2019
Thank you for the 5 star review
JC
Jay C.
Noblesville, IN
2017 Hyundai Tucson
Verified Customer
30,000 mile service
Extremely courteous employees that explain everything that needs to be done & the cost. Time taken for service very reasonable for first in, first out, no appointment.
Recommended
Jason B. from Terry Lee Hyundai responded on 03/29/2019
Thank you for the awesome 5 star review
DN
David N.
Noblesville, IN
2015 Hyundai Sonata
Verified Customer
Great People
Bryce Wood took care of all my needs with getting my tires replaced on the Sonata!
Recommended
Jason B. from Terry Lee Hyundai responded on 03/29/2019
Thank you for the awesome 5 star review
RF
Ronald F.
Carmel, IN
2017 Hyundai Sonata
Verified Customer
They are best.
Very professional.
Recommended
Jason B. from Terry Lee Hyundai responded on 03/29/2019
Thank you for the 5 star review
MM
Miguel M.
Fishers, IN
2011 Hyundai Sonata
Verified Customer
ReScore Review™
Second chance
After the follow up I’m so glad to know that the team tried to do their best to get my car ready. Actually they are going to refund a partial service provided. Let’s see how the team is performing next time. Many thanks to Jason
Recommended
Original Review
Still looking to get my car fixed
Car no fixed properly, delivered late with more problems and pretty late follow up
Jason B. from Terry Lee Hyundai responded on 03/29/2019
Thank you for taking the time to complete the review your feed back helps our dealership get better. I am sorry to hear that your last visit did not go as planned. I will be reaching out to you to see if I can help.
Jason Broaddus
Service Manager Terry Lee Hyundai and Genesis
jbroaddus@terrylee.com
317-674-7432
DA
David A.
Anderson, IN
2018 Hyundai Santa Fe S
Verified Customer
Service change
Stopped in and used the fast track for an oil change. Service staff reminded me the the service recall (free of charge.) they completed the oil change and the recall in less than an hour....without an appointment. Well done Terry Lee Hyundai!!!!
Recommended
Jason B. from Terry Lee Hyundai responded on 03/28/2019
Thank you for the 5 star review
WA
William A.
Noblesville, IN
2016 Hyundai Elantra
Verified Customer
Great service
Clean and comfortable waiting area. Quick service with pleasant personnel.
Recommended
Jason B. from Terry Lee Hyundai responded on 03/28/2019
Thank you for the 5 star review
KB
Kenneth B.
Lapel, IN
2016 Hyundai Sonata
Verified Customer
A great staff
Super friendly staff
Recommended
Jason B. from Terry Lee Hyundai responded on 03/28/2019
Thank you for the 5 star review
DS
David S.
Mc Cordsville, IN
2017 Hyundai Santa Fe S
Verified Customer
Service Oriented Dealership
They are very friendly and skilled at the dealership. They are very prompt with service and provide helpful recommendations.
Recommended
Jason B. from Terry Lee Hyundai responded on 03/28/2019
Thank you for the 5 star review
DP
David P.
Noblesville, IN
2017 Hyundai Santa Fe
Verified Customer
EXCELLENT SERVICE
Arrived after work to get an oil change,was near closing time Bryce Wood kindly worked me in. Tech David M. did an excellent job,checked all systems, recommended new wiper blades,installed them for me.
Overall... was an excellent experience... thanks
Overall... was an excellent experience... thanks
Recommended
Jason B. from Terry Lee Hyundai responded on 03/28/2019
Thank you for the 5 star review
JB
Jack B.
Indianapolis, IN
2018 Hyundai Sonata
Verified Customer
friendly---efficient
fast service---clean & neat waiting area
Recommended
Jason B. from Terry Lee Hyundai responded on 03/28/2019
Thank you for the 5 star review
TH
Todd H.
Noblesville, IN
2015 Hyundai Genesis
Verified Customer
Oil Change
30K oil change and service to prevent carbon build up.
Recommended
Jason B. from Terry Lee Hyundai responded on 03/28/2019
Thank you for the 5 star review
RS
Robert S.
Noblesville, IN
2018 Hyundai Sonata
Verified Customer
Service
As always, the team at Terry Lee Hyundai continues to shine.
Recommended
Jason B. from Terry Lee Hyundai responded on 03/28/2019
Thank you for the 5 star review