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Terry Reid Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,180 Reviews)
74
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Score Details

5 stars
78%
4 stars
9%
3 stars
5%
2 stars
2%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
88
Total ReScores™
4.7
ReScore™ Average
74
Net Promoter Score ®

Business Details

About

Terry Reid Hyundai is Georgia's Hyundai Giant! We are located in Cartersville, GA. Our service center is staffed with highly trained technicians who provide top-notch Hyundai repair and maintenance services. Call us today to schedule your next visit! Terry Reid Hyundai is Georgia's Hyundai Giant! We are located in Cartersville, GA. Our service center is staffed with highly trained technicians who provide top-notch Hyundai repair and maintenance services. Call us today to schedule your next visit!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(678) 605-9500
Closing in 45 minutes
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (US & Canada)
816 Joe Frank Harris Parkway Cartersville, GA 30120
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,180 Reviews)
Write a Review
Recent Reviews
MC
gravatar
Maria C.
Altamonte Springs, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Service on a recall
Terry Reid Hyundai handled my service visit in an expedient manner after learning the horrific experience I had while I was traveling. Jenne expedited the process to make sure the repair will be cover under the recall and handled my rental car. I would, however, preferred they've contacted me sooner to notify me that Hyundai will only pay for the rental two days after they received the part needed. It was a little inconvenient since I was in Tennesse and the dealership is 3 hours away. However, I still give them the highest rating because they took care of my problem very quickly that I received my car sooner than expected.
Recommended
Paul S., Customer Care and Relations Manager from Terry Reid Hyundai responded on 01/11/2019 01:37 PM

Thank you so much for your feedback from your visit  to our dealership's service department. We always strive for efficiency in all of our services with our customers and we appreciate hearing that we are succeeding in those efforts. We look forward to seeing you back in service in the future!

Paul Swinney
Customer Care and Relations Manager
678-605-9500
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