Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(137 Reviews)

95% Would Recommend
84% Business Response
Latest Review about 11 hours ago

Reviews


SS
shayleann s.
Madison, WI
Hyundai Azera
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2021
Response and follow up
All things considered, what an awesome experience. Robert was not only very thorough but patient and his follow up was fantastic.

Highly recommend Terrys.

CC
CHRISTIAN C.
Madison, WI
Acura RDX
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2021
Easy tire change
Another fast, straightforward repair for my vehicle. Thanks for recommending a reliable tow company and replacing all four of my tires.

ZB
ZACHARY B.
Madison, WI
Honda Accord Sdn
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/11/2021
Poor
Poor
WS
Will S. from Terrys Car Care responded on 01/11/2021

This repair was completed properly on time for the price agreed. No reason given for the negative review


BE
Brian E.
Madison, WI
Audi A6
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2021
Great service
Great service at a fair price. Robert and Will do a great job.
WS
Will S. from Terrys Car Care responded on 01/07/2021

Thanks so much Brian for choosing Terry's Car Care and for your review. 


KJ
Kayla J.
Madison, WI
Toyota Prius
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2020
All around great.
Been coming here for 4 years. They are great. Friendly. Honest etc. everything you need in a car shop.
WS
Will S. from Terrys Car Care responded on 01/04/2021

Thanks again Kayla for your support of Terry's Car Care and for your review


Verified Customer
Madison, WI
Subaru Outback
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2020
Great Auto Service!
Trustworthy and knowledgeable staff, great communication, transparent pricing = good service and no surprises!
Will S. from Terrys Car Care responded on 01/04/2021

Thanks so very much for your review and your business


ML
Matt L.
Madison, WI
Toyota Corolla
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2020
On the spot
This particular service Robert was prompt, responsive and informative for an unexpected repair for our daughters car. You saved the day for Santa’s sleigh!! Merry Christmas!!
WS
Will S. from Terrys Car Care responded on 01/04/2021

Thanks again Matt for your business and for sharing your experience. Happy New Year!


AF
Alex F.
Madison, WI
Chevrolet Express Passenger
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2020
Fast and easy
Always fast, easy and straightforward!
WS
Will S. from Terrys Car Care responded on 01/04/2021

Thank you so much Alex for your business and your review. We appreciate it!


JE
James E.
Madison, WI
Ford LTD Crown Victoria
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/19/2020
Thanks.
Appreciate the good work.

Verified Customer
Madison, WI
Chevrolet Equinox
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/18/2020
Ambiguous and overpriced
Charged too much for preliminary diagnostics and used ambiguous language to describe results that allegedly would have cost me $1500. Robert is great but Will is condescending. Won’t be returning if I can help it.

ML
Matt L.
Madison, WI
Lexus RX 400h
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2020
Always impeccable!!
Timely, responsive and knowledgeable
WS
Will S. from Terrys Car Care responded on 12/07/2020

Thanks AGAIN Matt for your continued support in these difficult times, and for your review


Verified Customer
Madison, WI
Toyota RAV4
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2020
Very fast service.
Quick test of battery health and replacement of battery was conducted. Car was ready to be picked up within hours.
Will S. from Terrys Car Care responded on 12/02/2020

Thanks so much for your business and your review. 


DF
Dan F.
Madison, WI
Honda CR-V
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2020
on time. on budget
Car was finished as promised at the price agreed to
WS
Will S. from Terrys Car Care responded on 12/02/2020

Thank you so much Dan for all of your years of Service at Terry's Car Care, and for your review. 


GC
Geoffrey C.
Madison, WI
Subaru Outback
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2020
Peace of mind
Put my car in for a comprehensive work-up (recent used purchase), received a detailed summary of vehicle condition, including projection of likely future maintenance.
WS
Will S. from Terrys Car Care responded on 11/25/2020

Thanks Geoffrey for your review and your business


MT
MARGUERITE T.
Madison, WI
Toyota Camry
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2020
The customer service is superb!
As it turned out, I didn't require
Terry's service, but a referral. However, Robert was so kind and helpful. When the time comes to have my car serviced, I will give Terry's Car Care my business.
WS
Will S. from Terrys Car Care responded on 11/25/2020

Thanks so very much Marguerite for the opportunity to service your vehicle and for your review


Displaying Review 1 - 15 of 137 in total