ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Verified Customer ReScore Review on 01/05/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Dept Personnel"
The Service Dept Personnel were great and did good work on the car.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 12/28/2016
Service Type: Repair
Review Created: 01/03/2017 03:55 PM

Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"They are liars and cheats."
Sales people are terrible all the way up to store manager but service was great.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 12/28/2016
Service Type: Repair
Review Created: 01/03/2017 03:55 PM
Kelli N. at Texoma Hyundai responded on 01/04/2017

Hello sir :) I am sorry you had a bad experience with our sales dept. The 3 star score you gave us is solely for my service dept which it sounds by your statement you were pretty happy with. A 3 star rating is considerer a low score and hurts my dept badly. I am going to  send you a rescore request for 5 stars for the service dept. If you could help me out I would really appreciate it. 

Clint Davis
Service Adviser
Texoma Hyundai
903-892-0999
Kelli N. at Texoma Hyundai responded on 01/05/2017

Thanks so very much. i am going to extend a free oil change to you in our system for taking care of me. i really appriciate it 

Clint Davis
Service Adviser
Texoma Hyundai
903-892-0999
Verified Customer on 11/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly Staff"
.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/24/2017 07:31 PM
Mathew V. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast & Professional Oil Change"
Very fast and respectful of your time.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/21/2017
Service Type: Maintenance
Review Created: 11/23/2017 07:00 PM
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Kenneth H. at Texoma Hyundai responded on 11/24/2017

Thanks much !! 

Danny R. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional "
One of the best service departments I’ve ever used
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/21/2017
Service Type: Maintenance
Review Created: 11/23/2017 11:28 AM
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Kenneth H. at Texoma Hyundai responded on 11/24/2017

Very nice, Thank you!

JAMES N. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Texoma Hyundai "
Everyone is always welcoming, helpful, and nice!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/21/2017
Service Type: Maintenance
Review Created: 11/23/2017 11:04 AM
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Kenneth H. at Texoma Hyundai responded on 11/24/2017

Thnaks Mrs Nash 

Kathy N. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great Service
Vehicle: 2014 Hyundai Azera
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/22/2017 11:18 AM
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Kenneth H. at Texoma Hyundai responded on 11/24/2017

Thanks so very much 

Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasing atmosphere and helpful personel"
All my dealings have been a positive experience
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 05:44 PM
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Kenneth H. at Texoma Hyundai responded on 11/22/2017

We thank you for the kind review!!!

Dennis B. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"So helpful with everthing i ask them"
My wife and i will buy another Hyundai form Texoma Hyundai
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 12:44 PM
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Kenneth H. at Texoma Hyundai responded on 11/21/2017

Thank you!!!

Kirk B. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Texoma Hyundai's Personal Touch"
Texoma Hyundai has a personal and familial way of doing business. Whether it is in sales or in the maintainance shop I always get treated well. Those that I work with remember my name and ask about my family and are always on top of doing the best they can. I truly enjoy working with Texoma Hyundai.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/21/2017 05:24 AM
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Kenneth H. at Texoma Hyundai responded on 11/21/2017

Thank you so very much for your kind words. We truly appreciate the time you took to write this review. Happy Thanksgiving from all of us here in service.

Virginia H. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest service"
Went in for 60000 mi service, everything was done an hour and a half. Was very pleased.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/20/2017 01:48 PM
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Kenneth H. at Texoma Hyundai responded on 11/20/2017

We thank you for the kind review!!!

Bob L. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service dept"
Prompt service
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/20/2017 01:36 PM
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Kenneth H. at Texoma Hyundai responded on 11/20/2017

Thank you Very much!!!

LARRY J. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service and people "
:Great place ,service and people.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/20/2017 12:48 PM
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Kenneth H. at Texoma Hyundai responded on 11/20/2017

Great Customer!!! Thanks Larry!!!!

Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT SERVICE TEAM"
Best service dept in North America.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/20/2017 10:07 AM
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Kenneth H. at Texoma Hyundai responded on 11/20/2017

Thanks me!

EDDITH T. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly."
Shocked at the price of air conditioner filter. The man in charge did explain why I needed the change to keep my car in great condition. I appreciate the friendliness. I was treated very well.
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/18/2017 08:25 PM
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Kenneth H. at Texoma Hyundai responded on 11/20/2017

Thank you for the kind review!!!

Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
We love the service that we get at Texoma Hyundai. They are timely and thorough.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/18/2017 04:52 PM
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Kenneth H. at Texoma Hyundai responded on 11/20/2017

As always, it's our pleasure. We are glad you enjoyed your visit. Thank you for the excellent review!

Debra P. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and great service"
Everyone there at the dealership is so friendly. They will bend over backwards to satisfy the customer. I had to reschedule an oil change 3 times and they still got me in. Love the service dept.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/17/2017 10:38 PM
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Kenneth H. at Texoma Hyundai responded on 11/18/2017

Thank you very much!!!!

Kelly M. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and always friendly!"
The service department is always top notch. Gets you in and out as fast as possible.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/17/2017 01:27 PM
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Kenneth H. at Texoma Hyundai responded on 11/18/2017

You've always been a "Top Notch" Customer. Thank you, as always, for the great review.

Verified Customer on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful service "
Wonderful people in sales and serves to do business with
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/16/2017 04:00 AM
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Kenneth H. at Texoma Hyundai responded on 11/16/2017

Thank you, glad you liked our sales dept.

Cheryl K. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service department was great this time and every time we have our car in for service"
Ron kelley
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/15/2017 02:31 PM
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Kenneth H. at Texoma Hyundai responded on 11/16/2017

Thanks.

ALBERT B. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
been our dealer for a long time! Still happy
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/15/2017 12:42 PM
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Kenneth H. at Texoma Hyundai responded on 11/16/2017

Thank you very much!!!

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