Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

269 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review over 1 year ago

Reviews


DA
Danny A.
Sparks, NV
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2017 Category: Service
Danny said they were excellent.
This review was collected via phone interview by Customer Research Inc.
Troy Z., President from The Auto Hospital responded on 01/23/2017

Thank you, we try our best.

TROY ZIMMERMAN

MW
Micah W.
Imlay, NV
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2017 Category: Service
Micah said this business was priced well and they completed the work in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Troy Z., President from The Auto Hospital responded on 01/23/2017

Thanks Micah, hope the heater is working well.

TROY ZIMMERMAN

FP
Fernando P.
Reno, NV
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2017 Category: Service
Fernando said everything was done to his satisfaction.
This review was collected via phone interview by Customer Research Inc.
Troy Z., President from The Auto Hospital responded on 01/23/2017

Thanks Fernando, we hope to see you for future maintenance

TROY ZIMMERMAN

DK
Doug K.
Reno, NV
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2016 Category: Service
Doug said he enjoys working with Troy and he has always been very honest with him.
This review was collected via phone interview by Customer Research Inc.
Troy Z., President from The Auto Hospital responded on 01/23/2017

Thanks Doug, have a happy New Year

TROY ZIMMERMAN

JF
Jose F.
Santa Ana, CA
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2016 Category: Service
Jose said the business fixed the problem and he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.
Troy Z., President from The Auto Hospital responded on 01/23/2017

Jose we thank you for your buisness and the chance to serve you.

TROY ZIMMERMAN

JR
Justin R.
Herlong, CA
Plymouth Horizon
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/15/2016 Category: Service
Justin said his overall experience with this business was average. However, their customer service was good.
This review was collected via phone interview by Customer Research Inc.
Troy Z., President from The Auto Hospital responded on 01/23/2017

Thanks Justin, sorry you felt we were average, not many shops around will work on that old of a car, but we love to! We hope to see you in the future.

TROY ZIMMERMAN

TW
Terry W.
Sparks, NV
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2016 Category: Service
Terry said the employees at the business were nice and professional. They did a thorough diagnosis on his vehicle, they told him what was going on with it and what service needed to be performed.
This review was collected via phone interview by Customer Research Inc.
Troy Z., President from The Auto Hospital responded on 01/23/2017

We hope to see you again for future service, we appreciate your patronage.

TROY ZIMMERMAN

DL
Dennis L.
Sparks, NV
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2016 Category: Service
Dennis said the business does really good work. They explain the work and they do not do unnecessary work.
This review was collected via phone interview by Customer Research Inc.
Troy Z., President from The Auto Hospital responded on 11/17/2016

We were happy to spice up the Sable and get the suspension in good shape, look forward to servicing your vehicle in the future, have a good Turkey day!

TROY ZIMMERMAN

MM
Mike M.
Reno, NV
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2016 Category: Service
Mike said he hasn't had any problem since he left this business. They did one great job.
This review was collected via phone interview by Customer Research Inc.
Troy Z., President from The Auto Hospital responded on 11/17/2016

Thank you Mike we appreciate your buisness

TROY ZIMMERMAN

JM
John M.
Silver Springs, NV
Subaru Impreza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2016 Category: Service
John said the service was really good service.
This review was collected via phone interview by Customer Research Inc.
Troy Z., President from The Auto Hospital responded on 11/17/2016

Thanks John, have a happy Thanksgiving

TROY ZIMMERMAN

BR
Brian R.
Reno, NV
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2016 Category: Service
Brian said he was happy with the excellent service he received at the business.
This review was collected via phone interview by Customer Research Inc.
Troy Z., President from The Auto Hospital responded on 11/17/2016

Thanks Brian, were glad to of helped, look for our specials in the coming months have a happy Thanksgiving

TROY ZIMMERMAN

JF
Jeff F.
Nevada
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2016 Category: Service
Jeff said the staff was friendly and they explained what they were doing.
This review was collected via phone interview by Customer Research Inc.
Troy Z., President from The Auto Hospital responded on 11/17/2016

Jeff we thank you for the opportunity to repair your Truck, we look forward to maintiaining it in the future, look for our discounts and specials in the future and have a happy Thanksgiving.

TROY ZIMMERMAN

BM
BILL M.
Reno, NV
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2016
Auto Hospital is one of the good ones.
They always find and fix the problem - and they are affordable.
We do not seem to have the problems that we had before we found the Auto Hospital.
They always fix the problem and they never return our car with a new problem.
Since I found the Auto Hospital I have not had any kind of complaint about with the way my car was fixed.
Before the Auto Hospital, this was a problem.
Troy Z., President from The Auto Hospital responded on 11/17/2016

Thank you Bill, we appreciate the privelage of working on your vehicles, have a happy Thanksgiving.

TROY ZIMMERMAN

RW
ROBERT W.
Sparks, NV
Mercury Cougar
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2016
Last Service Visit
Again, you provided excellent service.
Troy Z., President from The Auto Hospital responded on 11/17/2016

Glad we could help Robert, we love the challenge! Have a happy Thanksgiving

TROY ZIMMERMAN

MH
Mike H.
Sparks, NV
Chevrolet Chevy Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2016 Category: Service
Spoke with Mike. He said Troy always does a good job.
This review was collected via phone interview by Customer Research Inc.
Troy Z., President from The Auto Hospital responded on 11/17/2016

Thanks Mike, we appreciate your patronage and look forward to servicing your vehicles in the future. Have a good Turkey day!

TROY ZIMMERMAN

AT
Amy T.
Reno, NV
Nissan Murano
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2016 Category: Service
Spoke with Brandon. He said the morning after this business' service, the vehicle's warning light came on. They told him the light was on because they forgot to reset the light. However, the following morning the vehicle broke done because it's battery was completely drained. Despite this, he already has recommended others to them.
This review was collected via phone interview by Customer Research Inc.
Troy Z., President from The Auto Hospital responded on 10/27/2016

Thanks Amy for letting us service the Murano, I apologize that they forgot to clear the light before you picked it up. Again thank you and we wish you and your family a happy thanksgiving!

TROY ZIMMERMAN

SF
Sharon F.
Reno, NV
Chevrolet S10 Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2016 Category: Service
Sharon said she likes the business and she will use them again. They have reasonable prices.
This review was collected via phone interview by Customer Research Inc.
Troy Z., President from The Auto Hospital responded on 10/27/2016

Thank you Sharon we appreciate your buisness and we look forward to servicing your vehicles in the future.

TROY ZIMMERMAN

JM
Joane M.
Reno, NV
Ford Thunderbird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2016 Category: Service
Joane said the business is professional and did a good job.
This review was collected via phone interview by Customer Research Inc.
Troy Z., President from The Auto Hospital responded on 10/27/2016

Thanks Joane for trusting us with your T-bird, we were happy to repair your brakes, have a happy thanksgiving!

TROY ZIMMERMAN

JP
Jerry P.
Reno, NV
Mercury Topaz
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/11/2016 Category: Service
Jerry said they did a good job. He had to wait a little longer, but he expects it was because they were busy. He would recommend them.
This review was collected via phone interview by Customer Research Inc.
Troy Z., President from The Auto Hospital responded on 10/27/2016

Sorry about the wait Jerry we try to accomadate everyone as fast as we can, sometimes jobs have other problems we are not prepared for and are related so the vehicles take more than the alotted time. Again we thank you for your patience and hope you have a happy Thanksgiving

TROY ZIMMERMAN

DP
DARLENE P.
Sun Valley, NV
Hummer H2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2016
Awesome experience
I wouldn't take my car to anyone else. They do good work, stand behind their work and are very honest and fair in pricing.
Troy Z., President from The Auto Hospital responded on 10/24/2016

Thanks Darlene, we appreciate you trusting us with your Hummer, we look forward to servicing it for you in the future.

TROY ZIMMERMAN

Displaying Review 41 - 60 of 269 in total