Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

1270 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
99% Would Recommend
Latest Review 6 days ago

Reviews


MB
Michael B.
Easton, PA
Volkswagen Golf
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2019
Brake repair
Service and communication was great as Jason kept me apprised of vehicle status multiple times and diagnosed problem very quickly. Only "down side" was the sourcing of new brake calipers as twice calipers were defective which delayed completion of said work. Overall I would/will go back as the shop is a good one.

RD
Richard D.
Easton, PA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Richard said the business gave him advice on his tires which saved him from a bigger problem down the line. He appreciated the service and the advice.
This review was collected via phone interview by Customer Research Inc.

MV
Miguel and Anna Maria V.
Easton, PA
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2019
PA Safety & Emissions Inpection
Emissions and safety inspection completed on time and well done as promised. Recommended.

Verified Customer
Easton, PA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019
Top prioity
Treated my problem as a top priotiy

JH
James H.
Easton, PA
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
James said they were excellent. They are kind and good people. They picked him up and brought him back home.
This review was collected via phone interview by Customer Research Inc.

JR
Jason R.
Easton, PA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019 Category: Service
Jason said the staff did a good service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Easton, PA
Volkswagen Passat Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2019
Great customer service
The correct part was ordered for my car the first time and the repair was done on time. The staff was very helpful and educating me on the service performed. Thank you again

DJ
Donald J.
Easton, PA
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019
Reliable and value
I'm sure to get an accurate review of the repairs, time for completion and a reasonable cost of the work

KJ
Keith J.
Easton, PA
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Keith said that the place was very nice, did a good job and he had no problems.
This review was collected via phone interview by Customer Research Inc.

RD
Richard and JoAnn D.
Easton, PA
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019
excellent service
excellent service

MV
Megan V.
Easton, PA
INFINITI Q50
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Megan said they were accommodating and very nice.
This review was collected via phone interview by Customer Research Inc.

KW
Kathy W.
Bangor, PA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2019
Very personable and knowledgeable
The men at The Brake Shop make inspections and repairs painless.

C
Gary C.
Easton, PA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Gary said they always do a fantastic job. They are always quick, professional and efficient.
This review was collected via phone interview by Customer Research Inc.

MM
Melissa M.
Easton, PA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Melissa said the business always treated her well.
This review was collected via phone interview by Customer Research Inc.

BB
Bill B.
Easton, PA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2019
Always professional and courteous service
I've used The Brake Shop and Auto Repair for many years. Equal or better service than dealers. Customer care is tops. Workmanship is great.

AF
Allison F.
Plainsboro, NJ
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Allison said that the place was good.
This review was collected via phone interview by Customer Research Inc.

WB
William and Nancy B.
Easton, PA
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019
Great service
Always accommodating

JF
John F.
Easton, PA
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
John said his experience was fine and everything was done the way it was supposed to.
This review was collected via phone interview by Customer Research Inc.

PH
Paige H.
Bethlehem, PA
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Paige said Jason was super friendly. He provided efficient service. He completed the service fast. The work was clean.
This review was collected via phone interview by Customer Research Inc.

JB
Jeff B.
Bethlehem, PA
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
Clean Shop/Quality Work/Fair Price
Have always found Brake Shop & Auto Repair to be knowledgeable and understanding regarding issues I have had with my vehicles. They do quality work and stand behind everything they do.