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The Cape

Average Score
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
3.0
(13 Reviews)
-100
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Score Details

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Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
-100
Net Promoter Score ®

Business Details

About

You are invited to enjoy the private and carefree lifestyle at The Cape Luxury Apartments in Costa Mesa, CA.

Our intimate community offers a variety of spacious one, two and three bedroom apartments for rent. Each of our well-designed apartments features cathedral ceilings, insulated walls, heating and air condition, as well as walk-in
You are invited to enjoy the private and carefree lifestyle at The Cape Luxury Apartments in Costa Mesa, CA.

Our intimate community offers a variety of spacious one, two and three bedroom apartments for rent. Each of our well-designed apartments features cathedral ceilings, insulated walls, heating and air condition, as well as walk-in closets. The luxurious kitchens are equipped with a microwave, quality dishwasher, and deluxe oven.

Within our gated community our residents enjoy an oversized swimming pool and relaxing spa, a recreation room with fireside lounge, and excellent laundry facilities.

When you leave the serenity of The Cape Luxury Apartments, you are surrounded by major entertainment and shopping centers. You can catch a movie across the street at the Edwards theater or enjoy fine shopping and dining at South Coast Plaza and Metro Pointe.

The Cape Luxury Apartments is also a short drive from the South Coast Resparatory and Orange County Performing Arts Center, where you can enjoy live theater and other showcases.

With our convenient location, luxury amenities, and friendly community staff, your Costa Mesa apartment living experience will be unmatched. Call today and schedule your personalized tour to find your new Costa Mesa apartment home at The Cape Luxury Apartments.

Community Amenities
We welcome cats, birds and reptiles with a pet deposit and a monthly pet rent. Maximum of two pets per apartment.
• Controlled Access Gates
• 24 Hour Fully Equipped Laundry Facilities
• Seasonally Heated Pools and Spa
• Fireside Clubhouse with Dining Tables, TV and Seated Area
• Car Wash Area
• Enclosed Garages
• Carport with Additional Storage
• Professionally Landscaped Grounds
• Professional On Site Management

Apartment Amenities
Certain floor plans may have different amenities depending on when they were updated, what building they're in, etc. To tour our floor plans and see what amenities may be available, please give us a call.
We welcome cats, birds and reptiles with a pet deposit and a monthly pet rent. Maximum of two pets per apartment.
• Spacious Floor plans
• Vaulted Ceilings (upstairs)
• Bright Sunlit Kitchens*
• Built In Microwave*
• Dishwasher
• Large Walk in Closets* and Mirrored Closet Doors*
• Central Heating & Air Conditioning
• Vertical Blinds
• Abundant Storage
• Private garden patio or balcony
• Cable TV Ready
• *In Select Floor Plans/Residences
...more

Categories
Apartments, Arnel
Contact
(714) 556-9044

Business Hours

Mon
9:00 AM - 7:00 PM
Tue
9:00 AM - 7:00 PM
Wed
9:00 AM - 7:00 PM
Thu
9:00 AM - 7:00 PM
Fri
9:00 AM - 7:00 PM
Sat
9:00 AM - 7:00 PM
Sun
9:00 AM - 7:00 PM
* Pacific Time (US & Canada)
1000 South Coast Drive Costa Mesa, CA 92626
The Cape's Reviews
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
3.0
(13 Reviews)

AC
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ashley c.
Tustin, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/19/2018
This is how The Cape runs their business
My application was approved by Ellie R. who was the Leasing Director of the Cape, and she gave me 10% discount on apartment E-205 for $2021 ($2245 before discount), move in date 2/17/18. I paid $280; $80 for 2 application fees, $200 for holding deposit. Felicia, the manager of the Cape confirmed me all required documents were completed; she gave me the Move-In Requirements sheet with balance due on move in date is $2571 (monthly rent $2021 + security deposit $750 – holding deposit $200). On my move in date, Haleigh, the assistant manager gave me the leasing contract to sign with the monthly rent of $2245, no discount. She said there’s nowhere in the system that I got the discount. I asked to talk to someone who is at higher position than her. Then she brought in this little guy who tried to kick me out of her office, by telling me that 1) there is no one higher position than Haleigh 2) they’re not forcing me to sign the lease and 3) the monthly rent $2245 on the contract is correct. I asked for his name and his business card, he said he don’t have one. I asked to speak to someone at their Corporate, he wrote the phone number on a yellow sticker and gave me, and told me that they don’t have a physical address, there’s no specific name to contact, and the office is closed today because weekend and Monday is holiday. I told them I’m not going to move in and asked them to refund my deposit. They told me my deposit is not refundable.
If the monthly rent $2245 on the contract is correct, then why the balance due before move in is $2571 (monthly rent $2021 + security deposit $750 – holding deposit $200), how 2245+750-200=2571???
A day later (2/18) after my supposed move in date (2/17), Haleigh called me and told me that she has talked to their Regional manager, they agreed to honor the 10% discount and I can move in today or tomorrow. Wow, should I feel happy that they do me a favor now and let me move in after I’ve canceled my mover, canceled Edison (I turned on electric a day before my move in date because of the weekend and holiday, and I can’t turn off electric until after holiday), and all other plans I’ve for the long weekend? Saving 224 a month is not worth living there. I said no, and asked her about the deposit she still said it’s not refundable. I told her at this point, it’s not about the deposit anymore, that she and their people not even care or apologize for the things they put us through this weekend.
Not Recommended
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