Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88
4.9

( 1051 Reviews )

ReScore Reviews™ (3)

ReScore
Overall Rating 4.33333/5Overall Rating 4.33333/5Overall Rating 4.33333/5Overall Rating 4.33333/5rating 4.33333
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
99% Would Recommend
Latest Review 3 days ago

Reviews


CB
Clint B.
Wrightsville Beach, NC
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Clint said that the place was a little expensive.
This review was collected via phone interview by Customer Research Inc.

RB
Ryan B.
Wilmington, NC
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Ryan said this business did everything the vehicle needed in a timely manner and they were not overly priced.
This review was collected via phone interview by Customer Research Inc.

JP
Josh P.
Wilmington, NC
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Josh said they did a good job.
This review was collected via phone interview by Customer Research Inc.

LP
Linda P.
Wilmington, NC
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019
The staff is so familiar with my vehicles ....I don't have to worry about anything
Never have to worry about any unresolved issues ...anytime I visit

WT
William T.
Hallsboro, NC
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019
Great Service
The technicians keep up on the latest service techniques. You can depend on what they tell you. They never inflate what needs to be done to complete the repairs. I have always been completely satisfied with the work they do for me including the rework that they did to repair earlier service work I received at another shop.
Val R. B. from The Car Doctor responded on 06/24/2019

Thank you William  We very much appreciate your loyalty to the car doctor Thank you for bringing us your trust and confidance in the work that we do for you  Val Boudreau The Car Doctor


SN
Stan N.
Wilmington, NC
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019
Routine maintenance and inspection
The work was done efficiently and to my satisfaction.

JP
Jason P.
Wilmington, NC
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Jason said this facility was good.
This review was collected via phone interview by Customer Research Inc.

NS
Norman S.
Wilmington, NC
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Norman said they always do a good job and he is very pleased with them.
This review was collected via phone interview by Customer Research Inc.

KS
Karen S.
Wilmington, NC
Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019 Category: Service
Karen said the business took care of her vehicle in a timely manner and they were also trustworthy.
This review was collected via phone interview by Customer Research Inc.

CB
Clint B.
Wrightsville Beach, NC
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2019 Category: Service
Clint said everything was good with the service however the service was more expensive than expected.
This review was collected via phone interview by Customer Research Inc.

JC
Jason C.
Wilmington, NC
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
Jason said this business was very professional and answered all his questions. They gave him affordable options.
This review was collected via phone interview by Customer Research Inc.

WT
William T.
Hallsboro, NC
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2019
Great service.Two thumbs up
The service outstanding.

RB
Rodney B.
Wilmington, NC
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019
Excellent service
Always good service and on time appointments

JD
Julie D.
Wilmington, NC
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019
Just good people!
They do great work and are honest good people.

MD
Micheal D.
Wilmington, NC
Mercedes-Benz C280
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Micheal said this business took some time diagnosing the problem with his old vehicle. They ultimately fixed the issue within his budget. They were very knowledgeable and polite. She stated he feels confident they will fix his vehicle when he takes it in.
This review was collected via phone interview by Customer Research Inc.

JC
Jenifer C.
Smithfield, NC
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Jenifer said she needed someone right away and did not have an appointment. They took her in immediately. Everything she needed was done. Their prices were reasonable.
This review was collected via phone interview by Customer Research Inc.

TK
Tom K.
Wilmington, NC
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019
Great!
Jay knows what he's doing. You trust he'll diagnose your problem and recommend what's best for your car.

Verified Customer
Wilmington, NC
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019
Trusted auto repair
Have used several times. Fast diagnosis and competent repair.

NS
Norman S.
Wilmington, NC
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Norman said the business is consistent and they have good customer service. They always treat him right. He added he wants this business to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
Wilmington, NC
Volvo 850
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/29/2019
Happy customer
Only complaint was it took two visits to find origin of problem. First visit, found what appeared to be the problem, did fix car temporarily, but was only a symptom of the bigger problem they found during second visit. CD went out of their way to correct problem, including sending mechanics to my house to try and start car so I wouldn’t have to have it towed, and only charged 1 hour of labor even though it took many hours to fix.