Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

364 Reviews

100% Would Recommend
Latest Review 9 days ago

Reviews


MB
MATTHEW B.
Tehachapi, CA
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2019
Service
Great customer service, scheduling is on time. Keep you informed and give great advise.
They only forgot to reset my "maintenance soon" light. It was probably just an oversight.
The girls in the office are great and knowledgeable.
Highly recommended.

PS
PAUL S.
Tehachapi, CA
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2019
Sleepy time
Erin,
Very professional, just a busy day with A lot going on. I understand totally understand. As from a customer's point of view not a friend's point just work on the priorities first. Waiting for a long time, and the discount was worth the wait. But some customer's won't like the discount.
Anyways thanks for the follow up .
Paul

CS
Carla S.
Tehachapi, CA
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2019 Category: Service
Carla said that the staff could have informed her a little bit better on the final assessment of the repairs. She stated that the service is outstanding and the staff is very knowledgeable. She is very pleased and added that she thinks that the employees are good people.
This review was collected via phone interview by Customer Research Inc.

JP
Julia P.
Tehachapi, CA
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/10/2018 Category: Service
Julia said this business was not able to do what she wanted them to do.
This review was collected via phone interview by Customer Research Inc.

MB
Miguel B.
Tehachapi, CA
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/04/2018 Category: Service
Miguel said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RA
Rhonda A.
California
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/10/2018 Category: Service
Rhonda said the staff did a great job. There was one little detail overlooked she went back to correct, but overall, it was a good experience.
This review was collected via phone interview by Customer Research Inc.

MR
Michael R.
Tehachapi, CA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2018 Category: Service
Michael said the staff were polite, professional, and courteous. However, his electrical issue did not get resolved because the electrician was not there.
This review was collected via phone interview by Customer Research Inc.

SM
Seth M.
California
GMC Sierra 3500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/21/2017 Category: Service
Seth said the business has great customer service.
This review was collected via phone interview by Customer Research Inc.

DS
Duane S.
Tehachapi, CA
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2017 Category: Service
Duane said the business provides good service. His one concern is they do not have very good parking.
This review was collected via phone interview by Customer Research Inc.

DS
Dick S.
Tehachapi, CA
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2017 Category: Service
Dick said this business did not have the part for his vehicle so he was not able to get it back ready as promised.
This review was collected via phone interview by Customer Research Inc.

JS
JUDITH S.
Tehachapi, CA
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2017
very family oriented. everyone very helpful and kind.
happy they took care of my car so quickly.

KS
Kumby S.
Tehachapi, CA
Chevrolet Silverado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2017 Category: Service
Kumby said he likes this business and he likes their service. He had a small issue during he's last visit. He took his vehicle in to replace the air conditioning, heater core which requires completely taking out the dashboard and steering column. The mechanic, who is a very fine man, neglected to install the light sensor, that turns the headlights on automatically. He had to take it back so they could fix it. It took the whole morning but they fixed it. The two owners have a good business and they do a fine job. They have a lot of customers because they want to help people, instead of taking advantage of them. He will continue taking his vehicle there and he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

FB
Fae B.
Tehachapi, CA
Ford Crown Victoria
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/05/2017 Category: Service
Fae said she had to wait for quite a while.
This review was collected via phone interview by Customer Research Inc.

PA
Paul A.
Tehachapi, CA
Toyota Avalon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2017 Category: Service
Paul said the vehicle was not delivered to him in the condition that he thought it should of been. However, they took care of it and made it right. Overall, he is happy with the service.
This review was collected via phone interview by Customer Research Inc.

LH
Lee H.
Tehachapi, CA
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/23/2016
Family
They make you fill like a part of the family and great customer service

DF
Devin F.
Tehachapi, CA
Mercury Villager
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2016 Category: Service
Devin said the business is very friendly, prompt, and helpful.
This review was collected via phone interview by Customer Research Inc.

JV
Jose V.
Tehachapi, CA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019 Category: Service
Jose said they took care of him at this business and the prices were reasonable. They got him in and out fast and did a good job.
This review was collected via phone interview by Customer Research Inc.

SH
Sean H.
Tehachapi, CA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019 Category: Service
Sean said that he has been going there for awhile. They are good and they have good customer service.
This review was collected via phone interview by Customer Research Inc.

MG
Maurice G.
Tehachapi, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019
Excelent workmanship and great personalities to take care of your automotive needs!
THANKS FOR ALWAYS DOING A GREAT JOB

Verified Customer
Tehachapi, CA
Ford Bronco
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019
Service
Always great!!

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