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SureCritic / Magic Mechanic Inc.
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Magic Mechanic Inc.

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,289 Reviews)
92
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Score Details

5 stars
88%
4 stars
8%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
92
Net Promoter Score ®

Business Details

Categories
Contact
(407) 629-2661
Open
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
1432 Lee Rd Orlando, FL 32810
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Magic Mechanic Inc.'s Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,289 Reviews)
Write a Review
Recent Reviews
PB
gravatar
PATRICK B.
Winter Park, FL
Ford Pickup
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/14/2014
verified customer Verified Customer
window motor replacement
Your work is always 5 out of 5 but it took from 730 am Monday morning til 4pm Tuesday afternoon.Parts were in stock you were shorthanded on mechanics.I could have been logged in and brought it back Tuesday and been without a vehicle for 1 day only. I still think your business is great but need a little more communication.
Recommended
JD R. from Magic Mechanic Inc. responded on 03/14/2014 08:33 AM

Yes Patrick we were short on help, one of our senior technicians Greg was having emergancy surgury he had a hole in his stomach spilling acids into his body he is still out and will be for a while, during this period we may have dropped the ball" we were very concearned the original prognosis from the doctors didnt look good we honestly thought we were going to loose him for good! I know Magic Mechanic is held to a higher standard then most" and should be" But were only human" during this period I guess its best to say we were just trying to keep it together! I will talk to my guys in a case like this if we had one they should have offered you a $3.99 a day rental car at no charge to buy them the time they needed! We will do better next time!
Larry 

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