Overview

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0

(1,334 Reviews)

99% Would Recommend
Latest Review 3 days ago

Reviews


BB
Bill B.
Henderson, NV
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05/15/2020
Honest and Reliable - Great Service
I took my wife's SUV to Dave Beason at The Muffler Shop to have the clicking noise on the left rear wheel checked. The shop is super clean and tidy. They did a very thorough job and determined the brake pads needed to be replaced. The vehicle was ready sooner than I anticipated. Great service and fair pricing! I can highly recommend using The Muffler Shop.
Dave B., Owner from The Muffler Shop responded on 06/01/2020

We appreciate you taking the time for the kind words and the five stars Bill.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.

FW
Florence W.
Las Vegas, NV
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05/14/2020
Highly recommended
The Muffler shop is honest and trustworthy, which is rare and why I will not take my car anywhere else. Top rate mechanics.
Dave B., Owner from The Muffler Shop responded on 06/01/2020

The mechanics appreciate the kind words Florance.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.

Verified Customer
Las Vegas, NV
Kia Rio
Verified Customer
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05/13/2020
The Best
Best Auto Repair, they are honest, and trustworthy and kind. I will not take my vehicle any where else.
Dave B., Owner from The Muffler Shop responded on 06/01/2020

Always happy to have you stop by.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.

GW
Glenn W.
Henderson, NV
Jeep Patriot
Verified Customer
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05/12/2020
Great Service
Always wonderful service. Very knowledgeable and stands by their work. And it’s so clean you’d think they were a restaurant! In fact, cleaner than many restaurants I’ve been in!!
Dave B., Owner from The Muffler Shop responded on 06/01/2020

Thank you for the 5 stars and kind words Glenn.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.

MF
Milan F.
Henderson, NV
Lexus RX 300
Verified Customer
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05/08/2020
Honest and helpful
Honest and helpful
Dave B., Owner from The Muffler Shop responded on 05/11/2020

Appreciate you bringing your Lexus in for service Milan.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.

VB
Vernon B.
Henderson, NV
Nissan Frontier
Verified Customer
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05/07/2020
Small business - BIG service
I have received service and repairs here for close to 30 years. I have always been treated fair, given honest estimates and provided excellent workmanship. I just won't go anywhere else.
Dave B., Owner from The Muffler Shop responded on 05/11/2020

Vernon, where were you the first eight years we were in business? LOL Thank you so much for being such a loyal customer Vernon, you are one of the best!!!

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.

BO
Bob O.
Henderson, NV
Ford Focus
Verified Customer
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05/07/2020
Great shop
As usual, The Muffler Shop did a great job. It is a auto repair shop you can trust to the do work well and without trying to up sell unnecessary services.
Dave B., Owner from The Muffler Shop responded on 05/11/2020

15 plus years, multiple cars and we still love hearing your compliments Bob. Always a pleasure to see you.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.

Verified Customer
Henderson, NV
Jeep Wrangler
Verified Customer
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05/06/2020
Taking care of the customer
Great place to go for service. They look out for the customer make sure you are taken care of
Dave B., Owner from The Muffler Shop responded on 05/11/2020

Appreciate you taking the time for this review.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.

AM
Anna M.
Las Vegas, NV
Mercedes-Benz SLS AMG
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2020
Got an appointment right away on line. Efficient. Called me. got the work out when said.
Their website worked.
Got a quick response.
Got a quick appointment.
I showed up (sent car with a guy) on time.
They called.
Did the work
Called and I paid with CC
Car picked up and delivered back to my office.
Voila ! Done.
Thankyou The Muffler Shop (and in particular Jerry)
Anna McDonough, CPA
Dave B., Owner from The Muffler Shop responded on 05/11/2020

Thank you Anna, always love to hear (good or bad) from a first time customer. Appreciate you giving us a chance to service your vehicle.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.

RD
Rosalie D.
Las Vegas, NV
Honda Fit
Verified Customer
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05/03/2020
Reliable auto repair shop
I can list the following reasons why I have been an 8 years customer of The Muffler Shop: knowledgeable, reliable, trustworthy, reasonable, caring and friendly.
Dave B., Owner from The Muffler Shop responded on 05/11/2020

Almost 200k miles and still like new. Thanks for trusting us with your office on wheels Rosalie.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.

AM
Anil M.
Las Vegas, NV
Ford Explorer
Verified Customer
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04/24/2020
Always reliable
The only place to maintain my vehicles. Fast courteous service.
Dave B., Owner from The Muffler Shop responded on 05/11/2020

Thank you for the kind words and 5 stars Anil,

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.

LK
Lynn K.
Henderson, NV
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2020
The people
They are honest, easy to deal with, do good work and stand behind their work.
Dave B., Owner from The Muffler Shop responded on 05/11/2020

Lynn, always a pleasure to have you in the house. Interesting conversations for sure.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.

JD
Jeff D.
Henderson, NV
Ford Super Duty F-350 SRW
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2020
F-350 Ford
There is a reason I have been a customer at The Muffler Shop since 1995! Honest, reliable, great mechanics and most times same day turn around.
Jeff
Dave B., Owner from The Muffler Shop responded on 05/11/2020

Thank you Jeff for your continued patronage, you are very much appreciated.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.

ML
Mark L.
Las Vegas, NV
Volkswagen Passat
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2020
Great Service
They always take great care of me and my car.
Dave B., Owner from The Muffler Shop responded on 05/11/2020

Congratulations on your new job Mark, you will be awesome.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.

PT
Peggy T.
Las Vegas, NV
Honda CR-V
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2020
I’ve been here before and yesterday and they took me right in and they didn’t tak to long
With all that’s happening it was my time to get my oil change done, I’ve been here before and since that they weren’t busy they took my car in and they did a great job.
Dave B., Owner from The Muffler Shop responded on 05/11/2020

Thank you Peggy, we are definitely operating in a different environment. Appreciate your review and patients as we get through this.

Thank you for your business,
Dave

Henderson Chamber of Commerce, Finalist for 2014, 2015 and 2016 Small Business Customer Service Award.