The Wrench Connection


Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

200 Reviews

100% Would Recommend
Latest Review about 12 hours ago
John M. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Intermittent Air Conditioning Problem"
Rick and his team diligently worked a very intermittent air conditioning problem we had with our Honda Odessey. Seemed like every time we pulled into his lot, the AC would start working again. That said, they persevered and were able to find the issue (a bad relay) and get us back in working order. Can’t begin to tell you how much we appreciated the effort, as the Honda dealer was unable to solve the issue and was suggesting full AC unit replacement,
Vehicle: Honda Odyssey
Service Date: 10/20/2017
Review Created: 10/21/2017 02:48 AM
Davis R. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Profesional Service "
Excellent service and very profesional
Vehicle: Dodge Grand Caravan
Service Date: 10/13/2017
Review Created: 10/17/2017 08:40 PM
Nathen W. on 10/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Nathan said he asked the business to clean the new tires they installed and they were dirty.
Vehicle: Toyota Camry
Category: Service
Service Date: 10/05/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Jerry B. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My Honda"
Wrench Connection had my car in and out in just a few hours. They fixed my car and let me know what needs to be repaired when I am ready. I can really trust their service.
Vehicle: Honda Accord Sdn
Service Date: 10/11/2017
Review Created: 10/13/2017 07:06 AM
Joe E. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Cold again"
Have a slow leak in the air conditioning system, The mechanic check the AC and filled it up and added a dye to the system so if the system leaks down again over time the leak can be detected. The dye does not lie.
Before leaving the a maintenance inspection was done on my truck. This was at no charge and identified upcoming repairs that will have to be done. Nothing now but wear parts etc do need to be replaced when they are worn out
I would recommend the Wrench connection to anyone that needs help with their vehicle.
Vehicle: GMC Sierra 1500
Service Date: 10/10/2017
Review Created: 10/11/2017 06:32 AM
Victor D. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Victor said they did a good job.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 10/03/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Lou H. on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Never disappointed! The Wrench Connection is the real deal."
Rick and his team do solid work at very fair prices with a professional and friendly attitude. I wouldn't go anywhere else!
Vehicle: Honda Accord Sdn
Service Date: 10/03/2017
Review Created: 10/05/2017 09:11 AM
Roger A. on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2010 Ford Escape"
Rick replaced the failed emissions solenoid and checked the entire car for issues (fortunately no others)
Vehicle: Ford Escape
Service Date: 09/27/2017
Review Created: 10/04/2017 03:29 AM
Allen T. on 09/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Brake Lights"
Fast Service
Vehicle: Honda Accord Cpe
Service Date: 09/29/2017
Review Created: 09/30/2017 05:28 AM
Tom S. on 09/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honorable Business "
Have been a customer for 7 years and I'm never dissatisfied with the service and professionalism.
Vehicle: Jeep Wrangler
Service Date: 09/22/2017
Review Created: 09/24/2017 07:09 AM
Duane J. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent, trusted service"
Didn't need all that I thought I needed.... Rick set me straight (in a very good way!)
Vehicle: Toyota 4Runner
Service Date: 09/18/2017
Review Created: 09/19/2017 09:13 AM
Davis R. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
They provide a very professional service.
Vehicle: Dodge Grand Caravan
Service Date: 09/05/2017
Review Created: 09/16/2017 09:13 PM
Rick B. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
They did their usual awesome job and got my Jeep right in and out!
Vehicle: Jeep Cherokee
Service Date: 08/29/2017
Review Created: 08/30/2017 05:33 AM
David B. on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always honest and reliable "
I've been using The Wrench Connection for what must be close to a decade. RICK, the owner. Is honest and reliable. I' ve recommended The Wrech Connection to many friends and send my family to them too.
Vehicle: Nissan Altima
Service Date: 08/29/2017
Review Created: 08/29/2017 08:51 PM
Rick L. on 08/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rick said the service was good. They were very honest.
Vehicle: Saab 9-3
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Mark L. on 08/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service!"
Great customer service! Very professional and explains everything so that you know why they are doing what they are doing on your car.
Vehicle: Nissan Versa
Service Date: 08/22/2017
Review Created: 08/24/2017 05:35 PM
Nick S. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"LC's Best Friend "
TY Very Much.
Hope YOU can continue to take care of LC.
Vehicle: Toyota Land Cruiser
Service Date: 08/18/2017
Review Created: 08/21/2017 06:08 AM
Anthony C. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Anthony said they have good service and were right to the point.
Vehicle: Dodge Sprinter
Category: Service
Service Date: 08/11/2017
Review Created: 08/19/2017
This review was collected via phone interview by Customer Research Inc.
Bob S. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2010 Kia Soul. (2) new tires needed in a hurry"
Rick really helped me out on this one. A flat repair did not hold because of the damage location on the passenger rear tire of my wife Hilary 's car. As a result, I needed to replace (2) tires the day before a long weekend trip was scheduled. Rick got me the tires , and managed to get the repairs on the schedule. The tires were mounted and balanced quickly. Anthony, Rick's tech, does most of the work on my (2) cars at Rick's shop. Anthony is always very careful to get the necessary work done correctly. Anthony always respects the fact that I really work hard to keep my cars clean. No greasy hand prints on the doors or steering wheel etc after Anthony has finished. I am grateful for this.

Thanks Rick and Anthony for making these repairs happen for me, despite the short time frame.
Vehicle: Kia Soul
Service Date: 08/16/2017
Review Created: 08/17/2017 08:23 PM
Yesica M. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Yesica said the business has good service. They have an honest and organized staffed. She loves them, they are amazing and she appreciates them.
Vehicle: Toyota Camry
Category: Service
Service Date: 08/08/2017
Review Created: 08/16/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 200 in total