Overview

Overall Rating 4.24/5Overall Rating 4.24/5Overall Rating 4.24/5Overall Rating 4.24/5rating 4.24

1938 Reviews

ReScore Reviews™ (38)

ReScore
Overall Rating 3.3947379/5Overall Rating 3.3947379/5Overall Rating 3.3947379/5rating 3.3947379rating 3.3947379
Original
Overall Rating 1.8684242/5rating 1.8684242rating 1.8684242rating 1.8684242rating 1.8684242
83% Would Recommend
94% Business Response
Latest Review about 12 hours ago

Reviews


Verified Customer
Atlanta, GA
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Good Service
Good Service

Verified Customer
Lithia Springs, GA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
n/a
The service was great can't complain about

VW
Vance W.
Villa Rica, GA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Service
Really good service

Verified Customer
Douglasville, GA
2011 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Great service
Great service !!

JM
John M.
Mableton, GA
2012 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2019 Category: Service
Convenient
Will come back

Verified Customer
Douglasville, GA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Friendly people
Took me at appointment time and I was there a little over an hour

Verified Customer
Panama City, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
service
I was in and out in less than an hour for service.

RT
Royal T.
Powder Springs, GA
2013 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Great Service
Thornton Rd Hyundai and it's staff had always been friendly, efficient and delivered each time I've visited them.

Verified Customer
Powder Springs, GA
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2019 Category: Service
Great work
When in for recalls on car was in and out in no time!

Verified Customer
Atlanta, GA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Customer
Great Customer Service Care Department

JS
Joseph S.
Lithia Springs, GA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Great service
The staff is extremely friendly and the service is always well done in a timely manner. Plus they have coffee so no complaints from me

SM
Steve M.
Douglasville, GA
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Service oil change
Very friendly and nice representative you have working for your company.

EP
Elizabeth P.
Villa Rica, GA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Maintenance
Very professional. Listened to concerns/questions. Prompt with service and kept me informed.

Verified Customer
College Park, GA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
customer care
The overall experience, from start to finish each employee treated me with great Customer Care

MA
Monica A.
Atlanta, GA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Yes
The people are very welcoming and helpful.

KF
Kalahyn F.
Atlanta, GA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Good customer Service
the young man who serviced my vehicle was very attentive and was very kind
RONDA P. from Thornton Road Hyundai responded on 01/10/2019

Thank you for allowing us to serve you. We appreciate you and your business. We know you have a choice, Thank you for choosing Thoornton Road Hyundai for your service needs. Have a great day!


JO
Jackie O.
Hiram, GA
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
People
Family environment, good customer service. Friendly people. Keep up the good work!
RONDA P. from Thornton Road Hyundai responded on 01/10/2019

Thank you so much for allowing us to serve you. We appreciate you and your business. We understand you have a choice, Thank you for choosing Thornton Road Hyundai. Have a great day!


CW
Cedric W.
Atlanta, GA
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
customer care /service
I have only one request . When we bring our vehicle in for service please return the driver's seat to it's original position. Thank you

PD
Pernessia D.
Rockmart, GA
2017 Hyundai Elantra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/08/2019 Category: Service
Don’t go
My car cut off after I left and will not crack back up
RONDA P. from Thornton Road Hyundai responded on 01/08/2019

Thank you for your feedback. We unfortuneatly had you scheduled for a free oil change, the main shop was booked on saturday. You have roadside assistence that can tow the vehicle in if it will not crank. The battery warranty is 3 years or 36,000 miles. I am glad we were professional and courteous as you deserve the very best. 1 star is the worst you can give. Have a great evening. 


KB
Karen B.
Marietta, GA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Customer service
Great customer service. No issues after the job is done