Thoroughbred Collision Center-Auburn

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

672 Reviews

96% Would Recommend
Latest Review almost 3 years ago

Review for Thoroughbred Collision Center-Auburn
Jeff H. on 09/07/2012
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jeff said he wasn't satisfied with the quality of the body work because the panels didn't line up right. He had to go back to get things relined and they should have done it right the first time. It looked like they did the job in a hurry. Also, he got the vehicle back a day later than he was supposed to and he doesn't know the reason for the delay. When he was talking to the claim adjuster, he didn't have all the answers and was pretty vague. He said the experience wasn't a bad experience but the communication wasn't there.
Category: Collision
Service Date: 08/20/2012
Review Created: 09/07/2012
This review was collected via phone interview by Customer Research Inc.